{"id":3468434,"url":"https://alion.io/job/skygen-member-outreach-coordinator","title":"Member Outreach Coordinator","company":{"id":2092387,"name":"SKYGEN","domain":"skygenusa.com","url":"https://alion.io/company/skygenusa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2178},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T15:17:33Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-09T06:34:40Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"What are important things that YOU need to know about this role?\nExperience: We are looking for a Medicaid rock star who is passionate about helping others live healthier lives. Dental industry or Managed Care Organization experience is preferred, but not required.\n Work Location: This is a hybrid, field-based position supporting outreach events, state initiatives, client meetings, trainings, and member engagement activities throughout Maryland. You can expect to spend approximately 25% of your time in the field (about once per week). While this role is aligned to our Baltimore office and includes occasional in-office collaboration, we offer flexibility for candidates who live farther from the Baltimore area, with office visits determined based on business needs.\nWhat will YOU be doing for us? Serve as a point of contact for the State of Maryland, cultivating strong, collaborative relationships with the client, members, and community organizations. Lead the design, development, and implementation of targeted outreach programs by applying a comprehensive understanding of client requirements, with the goal of expanding member engagement and improving access to dental care.\nWhat will YOU be working on every day?\nIndependently manage multiple projects and responsibilities, demonstrating strong organization, accountability, time management, and the ability to work effectively with minimal supervision and in collaborative team environments. \nReview client contracts to determine organizational requirements related to member access, outreach, education, and engagement initiatives. \nDesign, develop, and implement customized member outreach programs, activities, and outreach strategies that align with client goals and contractual requirements. \nCreate and maintain strategic community-based and state-based partnerships that increase visibility of client programs, support member outreach objectives, improve access to oral health services, and participate in professional meetings to strengthen collaboration and share program updates.\nCreate and deliver educational materials, trainings, and community outreach initiatives that increase member awareness, understanding and utilization of benefits. \nUse internal technology resources to implement automated call campaigns, (i.e. Robocalls) to efficiently communicate benefit information, outreach opportunities, and oral health education to members.\nSchedule, coordinate, facilitate, and document quarterly Member Advisory Board meetings, including detailed meeting minutes, and participate in Provider Advisory Board meetings hosted by SKYGEN Provider Services. \nMonitor member access rates and outreach effectiveness, providing regular reporting, analysis, and recommendations to clients and internal stakeholders. \nStay current on industry trends, best practices, and emerging developments in dental Medicaid programs, member outreach, and community engagement. \nMentor and support department staff to promote accuracy, consistency, professional development, and operational efficiency. \nCollaborate with the Member Experience Representatives and Medicaid Solutions Manager on cross-functional initiatives, outreach activities, strategic projects, and other assignments to support client goals and program success.\nContribute to special projects and other departmental initiatives as assigned while consistently delivering high-quality results.\nTravel once per week (25%) or as required to support outreach events, state-based initiatives, client meetings, trainings, and member engagement activities.\nHybrid work environment: Must work from the office minimally 2-3 times per week.\nOther duties as assigned.\nWhat qualifications do YOU need to have to be GOOD candidate?\nRequired Level of Education, Licenses, and/or Certificates\nAssociates Degree in Business, Health Sciences or related field or equivalent work experience\nRequired Level of Experience3 to 5 years of job-related experience in Medicaid and/or managed care environment or dental health\n\nRequired Knowledge, Skills, and Abilities Ability to work self-sufficiently with minimal supervision \nIntermediate knowledge of general computer software (Excel, MS Word)\nAbility to remain organized with multiple interruptions\nAbility to manage multiple projects and ensure deadlines are met\nAbility to build effective and collaborative working relationships\nAbility to work with a diverse group of individuals with both internal and external customers\nStrong interpersonal skills and ability to quickly establish rapport with people\nCommitment to providing the highest level of customer service\nExcellent attention to detail\nExcellent time management skills\nExcellent communication skills, written and verbal\n\nWhat qualifications do YOU need to have to be a GREAT candidate?\nPreferred Level of Education, License, and/or CertificatesBachelor’s Degree in Business or Health Science field\n\nPreferred Level of Experience3-5 years of experience in a Medicaid/managed care environment or dental health\n2 years of experience in developing and implementing community outreach programs, or experience in analyzing healthcare data.\nPrevious project management experience\n\nPreferred Knowledge, Skills, and Abilities.Knowledge of statistical analysis techniques\nBilingual: Spanish \n\nThe salary range and midpoint is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.\nCompensation Range: $65,544 - $98,316\nCompensation Midpoint: $81,930","description_format":"text","description_chars":5611,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":true}]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance"],"lifecycle":[{"event":"open","at":"2026-10-29T16:07:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":14,"green_card_filings_12m":0,"median_offered_wage_usd":97500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.847,"p_room":0.9,"age_days":10,"expected_fill_days":26,"reasons":["conf:14","win:mid"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/skygen-member-outreach-coordinator","json_url":"https://alion.io/job/skygen-member-outreach-coordinator.json","meta":{"generated_at":"2026-11-09T21:37:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10189,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2092387},"rest":"https://alion.io/mcp/rest/get_company?id=2092387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskygen-member-outreach-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskygen-member-outreach-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskygen-member-outreach-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skygen-member-outreach-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskygen-member-outreach-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3468434}},{"tool":"search_jobs","arguments":{"company":"skygenusa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3468434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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