{"id":3344237,"url":"https://alion.io/job/skygen-provider-communications-specialist","title":"Provider Communications Specialist","company":{"id":2092387,"name":"SKYGEN","domain":"skygenusa.com","url":"https://alion.io/company/skygenusa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Communications","role_family":"Communications","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":73000,"period":"year","method":"global_role_seniority_cell","sample_n":527},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-27T15:05:11Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-04T23:27:43Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"What are important things that YOU need to know about this role?\nBring your writing talent to develop and deliver communications for healthcare professionals.\nDevelop programs and materials that reinforce SKYGEN’s commitment to recognizing providers as our valued partners.\nThis is a remote role within the United States.\nShow us your work! Candidates selected to interview will be asked to share a portfolio or writing samples demonstrating their ability to turn complex information into clear, engaging content.\nStart date: January 4, 2027 or after.\nWhat will YOU be doing for us? Work collaboratively with both Marketing and Provider Experience teams to deliver a variety of high-quality outreach materials and communications for healthcare providers that enhance provider education and satisfaction while supporting the company’s brand and mission. Work with cross-functional teams, led by Provider Experience, to develop provider-facing messages that clearly explain and successfully resolve issues or incidents, position the company as proactive and open to feedback, and measurably strengthen positive relationships with providers. Help create a highly engaged, satisfied provider community.\nWhat will YOU be working on?\nCollaborate with cross-department subject matter experts to write, edit, and proofread content for delivery to healthcare providers in a variety of publication formats including:\no Provider Manuals/Office Reference Guides\no Web Portal user guides, video library, and training materials\no Web Portal content and messages\no Network Development promotional materials, including recruitment letters, flyers, brochures, postcards, web portal content\no New provider onboarding materials, including welcome letters, invitations to training events, orientation presentations, webinars, and web portal promotional materials\no Provider Audits, including addressing requests for information and providing summary of results\no General provider communications, including benefit program updates, web portal enhancements, meeting invitations, compliance requirements, and issue resolution communications\no Talking points, FAQs, training materials, and presentations for Field Provider Relations Representatives\no Provider Advisory Board presentations, minutes, and follow-up communications\no Provider outreach and education materials, including newsletters, conferences and onsite presentations, video scripts and storyboards, webinars, call center scripts\nAssist with developing format and content for Provider Experience Dashboards, including metrics for Network Development, Provider Relations, Field Provider Relations , and Electronic Adoption.\nAssist with developing, distributing, and assessing provider satisfaction surveys.\nAssist with planning, developing, implementing, and evaluating provider recognition programs.\nConvert new and existing content into various formats for reuse and web-based delivery.\nAssist with member outreach materials and translations, as assigned.\nManage multiple projects simultaneously while meeting all deadlines.\nParticipate in peer reviews; proofread copy for accurate grammar and spelling; edit copy to ensure compliance with information models, legal and intellectual property guidelines, style guidelines, and brand standards.\nWhat qualifications do YOU need to have to be GOOD candidate?\nBachelor’s Degree in English, Communications, Marketing, or field of study that demonstrates an aptitude for critical thought and written communication skills, or equivalent work experience.\n1 - 5 years of business, marketing, or technical writing experience, or college graduate with internship experience.\nSuperior writing and editing skills.\nAbility to demonstrate critical thought.\nProficient with Microsoft Office software, including Word, PowerPoint, Excel, Visio, and Outlook and ability to learn new software tools quickly.\nAbility to produce highly accurate and detailed work within due dates.\nAbility to communicate effectively in a collaborative environment.\nAbility to work in a matrixed environment with multiple priorities and deadlines.\nProven ability to think logically, write clearly, and edit accurately.\nWhat qualifications do YOU need to have to be GREAT candidate?\nAt least two years of business writing or technical writing experience.\nAt least one year of experience working with healthcare providers.\nPrior experience writing and editing for a healthcare audience.\nPrior experience in the healthcare or managed care industry.\nFamiliar with Medicaid, Medicare, and government-funded healthcare programs.\nExperience with screencast video software, such as TechSmith Camtasia.\nExperience with content management systems and single-sourcing content in multiple formats.\nThe salary range is listed below for your reference. Please keep in mind that your education and experience along with your knowledge, skills and abilities are taken into consideration when determining placement within the range.","description_format":"text","description_chars":4966,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Property & Casualty Insurance","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-10-27T16:43:03Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":14,"green_card_filings_12m":0,"median_offered_wage_usd":97500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.817,"p_room":1,"age_days":8,"expected_fill_days":25,"reasons":["conf:6","win:early","comp:junior"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/skygen-provider-communications-specialist","json_url":"https://alion.io/job/skygen-provider-communications-specialist.json","meta":{"generated_at":"2026-11-05T09:45:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12443,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2092387},"rest":"https://alion.io/mcp/rest/get_company?id=2092387"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskygen-provider-communications-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskygen-provider-communications-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskygen-provider-communications-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skygen-provider-communications-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskygen-provider-communications-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3344237}},{"tool":"search_jobs","arguments":{"company":"skygenusa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3344237},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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