{"id":3186167,"url":"https://alion.io/job/skylight-logistics-manager","title":"Logistics Manager","company":{"id":1833346,"name":"Skylight","domain":"myskylight.com","url":"https://alion.io/company/myskylight","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States","Los Angeles, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Sheets","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-10-23T23:50:50Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T09:25:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and Wirecutter). Calendar 2 launched earlier this year to rave reviews, and our newest product, Skylight Buddy, was just named one of TIME’s Best Inventions of 2026.\nOur mission is to connect loved ones by creating the world’s simplest products and services that improve family life. Our founders are former venture capitalists and serial entrepreneurs who have scaled this business to $300M+ in annual revenue while being completely bootstrapped and profitable. We get to grow a happy, healthy company focused on making products our customers love without investors breathing down our necks.\nSmart, hardworking people who care about making actually meaningful products love working here. People like you. We’re busy inventing new ways to simplify family life and help parents raise great kids - and we need your help! Come invent something new with us.\nAbout the Role:\nYou are the operational spine of Skylight's logistics function. Where our Director of Logistics owns strategy carrier contracts, compliance posture, SLA frameworks, and systems design you own execution: making sure that every shipment moves as planned, every forwarder and drayage partner is held to their commitments, and exceptions are caught and resolved before they become problems. You'll be the connective tissue between our freight forwarders, 3PL partners, and internal teams.\nResponsibilities:\nPartner with our freight forwarders on day-to-day bookings, exception escalations, and performance follow-ups. You are the primary operational point of contact.\nOwn the forwarder to drayage handoff: ensure cargo moves cleanly from vessel discharge to our FC’s (Reno NV and Indianapolis IN) with no gaps in ownership or communication.\nCoordinate FC facility transfers, including inbound routing decisions, cross-dock timing, and delivery sequencing.\nAudit forwarder rates, accessorials, and SLA performance on a recurring basis - flag variances and drive them to resolution.\nOperate cargo tracking systems (TMS, Forwarder Systems, Internal trackers): maintain shipment visibility across all active lanes, escalate delays proactively, and keep stakeholders informed.\nOwn data and documentation workflows: ensure all shipping documents (commercial invoices, packing lists, BOLs, ISF filings) are captured, filed, and accessible and build the habits and systems that make this reliable at scale.\nLead exception and incident management: serve as the point person when things go wrong, a delayed vessel, a drayage no show, a CBP hold, a cargo claim and drive resolution to closure.\nProvide compliance ops support to the Director of Logistics: assist with ISF filing coordination, CBP exam response, customs document collection, and UFLPA documentation workflows.\nContinuously improve the processes, tools, and documentation that underpin operational consistency across all lanes and partners.\nRequirements\nThis role is not for everyone. You will thrive here if you:\nCan find the 1-2 things that actually drive outcomes or that will really make a difference for any given goal.\nFeel comfortable in ambiguity. You don’t need a roadmap handed to you-you’ll make one.\nCan both execute while designing repeatable processes that work in practice.\nCare deeply. You show up with curiosity, vulnerability, and good intent.\nOwn the problem, fix the system. You don't patch the same issue twice - you find root cause and build a process that prevents recurrence.\nBridge ops and tech. You can look at a workflow, articulate what a system needs to do, and work with engineers or no-code tools to make it repeatable and scalable.\nOwn the problem, fix the system. Identify the root cause, prevent the recurrence \nBridge Ops and Tech - translate workflow needs into buildable requirements \nMust-Haves:\n4-7 years of experience in freight forwarding, 3PL, or shipper-side logistics operations with hands-on carrier and forwarder management.\nStrong working knowledge of international freight: ocean FCL/LCL, air freight, and domestic drayage operations.\nDemonstrated ability to own exceptions, incidents, and escalations in a fast-moving environment you finish what you start.\nComfortable with data: you can work in Google Sheets or Excel, build trackers, and produce reporting without needing someone to set it up for you.\nBaseline familiarity with customs and trade compliance workflows ISF, CBP entry process basics, document collection even if compliance is not your primary background.\nClear written communicator: you correspond professionally with carriers, forwarders, and 3PLs, and draft internal updates that are crisp and complete.\nEntrepreneurial mindset: comfortable in fast-moving environments, able to deal with ambiguity, take ownership, and continuously improve.\nProcess design and systems thinking: spots what’s broken, designs something better, and sees it through to adoption - has translated an operational need into a tool, tracker, or automation, and can work alongside engineers or analysts to build it right.\n\nNice to Haves:\nExperience working with major freight forwarders (Expeditors, Flexport, Crane Worldwide, or similar).\nFamiliarity with drayage and 3PL coordination in transpacific lanes to LA/LGB, or the Midwest\nExperience with TMS or shipment visibility platforms (OSCA, Setlog, project44, FourKites, or similar).\nCustoms brokerage coordination experience (CBP holds, ISF corrections, entry review, standard customs documentation).\nExperience in a consumer goods or eCommerce company with an omnichannel distribution model.\nPrior experience managing or mentoring junior logistics staff.\nOur Commitment:\nWe value diverse experiences, backgrounds, and perspectives-and we hire kind, thoughtful people who care deeply about their work. If you're reading this and think, “I don’t check every box,” but still feel excited about the role: Apply. We want to hear from you.\nBenefits\nOur competitive compensation package includes:\nCompetitive Salary + Equity Package\n401K matching\nWellness, learning, and home-office budgets\nHealth, Dental & Vision Medical Plans\nTremendous autonomy to set the direction of your work\nUnlimited PTO\nCompany holidays on the first Friday of every month (Excluding November, December, and January)\nThe anticipated base salary range for this position is $110k-$130k per year. This range reflects the compensation Skylight reasonably and in good faith expects to pay for the position at the time of posting. Actual compensation will be determined based on job-related factors, which may include experience, qualifications, skills, education, geographic location, and internal equity. Skylight also offers benefits, including medical, dental, vision, and paid time off.\nEqual Employment Opportunity\nSkylight is an equal opportunity employer committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other characteristic protected by applicable federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, Skylight will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":7333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Consumer Electronics","Smart Home Devices"],"lifecycle":[{"event":"open","at":"2026-10-23T23:50:50Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":71,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":130000,"is_top_pay":true},"html_url":"https://alion.io/job/skylight-logistics-manager","json_url":"https://alion.io/job/skylight-logistics-manager.json","meta":{"generated_at":"2026-10-27T12:03:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14380,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1833346},"rest":"https://alion.io/mcp/rest/get_company?id=1833346"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskylight-logistics-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskylight-logistics-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskylight-logistics-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skylight-logistics-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskylight-logistics-manager"}]}