{"id":965952,"url":"https://alion.io/job/skyways-field-service-representative","title":"UAS Field Service Representative","company":{"id":686798,"name":"Skyways","domain":"skyways.com","url":"https://alion.io/company/skyways","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":95,"open_postings":16,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":184,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false},{"name":"Google Workspace","optional":false},{"name":"Slack","optional":false},{"name":"ArduPilot","optional":true},{"name":"Linux","optional":true}],"status":"live","first_seen_at":"2026-09-16T14:45:58Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-11-04T03:32:31Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":48},"description":"The Opportunity\nThis is the job that keeps our aircraft flying after the sale. As a UAS Field Service Representative, you're Skyways on the ground at a customer's site: deploying the aircraft, maintaining it, and fixing what breaks so their missions stay on schedule. When an aircraft goes down, you're the one who gets it back up.\nSome days you're at our Austin shop or flight test site. Most days you're on the road, often internationally, running a customer site with limited backup and owning the outcome. It's hands-on, it's high-trust, and it moves. If you want a predictable desk job, this isn't it. If you like being the person customers rely on when it matters, you'll do well here.\nWhat You'll Do:\nDeploy to customer sites as Skyways' on-site rep and keep aircraft available, mission-ready, and flying against a 95%+ readiness bar\n\nPerform scheduled and unscheduled maintenance: multi-fuel power-system service and swaps, batteries, motors, ESCs, and consumables, per the maintenance manual\n\nTroubleshoot mechanical, electrical, RF/datalink, and firmware issues in the field, and fix them on the spot when you can\n\nEscalate what you can't solve to MRO and Engineering with real context (symptoms, tail number, config, flight data) and drive it to resolution\n\nHit our service commitments: acknowledge issues fast and restore aircraft-down situations first\n\nKeep the records honest: daily logbooks, maintenance history, and per-tail configuration control, current every day\n\nStand up new sites and redeployments: setup, systems install, functional check flights, radio/datalink checks, route validation, rehearsals, and handover\n\nManage on-site spares and AOG (aircraft-on-ground) response so a missing part doesn't ground the mission\n\nFeed what you learn in the field back to Engineering so the same problem doesn't keep coming back\n\nBe the customer's trusted point of contact and represent their needs back inside Skyways\n\nWhat You'll Bring:\n3+ years maintaining and supporting manned aircraft or UAS in the field (Group 3 UAS or similar a plus)\n\nStrong mechanical foundation, plus electrical, RF/datalink, and basic software/firmware troubleshooting\n\nComfort with small internal-combustion or multi-fuel engines\n\nAbility to read, and actually use, technical manuals, schematics, and wiring diagrams\n\nSomeone who can run a remote site solo: safety-minded, self-directed, and calm when an aircraft is down\n\nWillingness to travel up to ~75%, including extended international trips, sometimes on short notice; valid U.S. passport and driver's license\n\nAble to lift ~50 lbs and work outdoors in the conditions the mission runs in\n\nDisciplined about documentation: logbooks and configuration records don't slip\n\nComfortable with the tools we run support on (Slack, Asana, Airtable, Google Workspace)\n\nAble to obtain any customer- or contract-required security clearance\n\nBonus Points:\nFAA Part 107 and/or BVLOS operations experience\n\nA&P license or an equivalent airframe/powerplant background\n\nPrior military UAS, aviation-maintenance, or operations experience (15-series MOS, AV/AT/AE, TACP, or SOF aviation)\n\nOCONUS / deployed field experience\n\nAutopilot / ground-control-station software and RF/datalink systems (PX4- or ArduPilot-class) and Linux\n\nFamiliarity with spares, RMA, and field-logistics workflows\n\nPrior OEM field-service or customer-facing technical-support experience\n\nExperience operating under FAA, SORA, or similar standards\n\nAdditional language ability for international deployments","description_format":"text","description_chars":3509,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Drones & UAVs","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-16T14:50:20Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":48,"expected_fill_days":184,"reasons":["conf:3","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/skyways-field-service-representative","json_url":"https://alion.io/job/skyways-field-service-representative.json","meta":{"generated_at":"2026-11-04T07:11:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11269,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":686798},"rest":"https://alion.io/mcp/rest/get_company?id=686798"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fskyways-field-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fskyways-field-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fskyways-field-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/skyways-field-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fskyways-field-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":965952}},{"tool":"search_jobs","arguments":{"company":"skyways.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":965952},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}