{"id":3901027,"url":"https://alion.io/job/slack-slack-ai-solution-strategist","title":"Slack AI Solution Strategist","company":{"id":17155,"name":"Slack","domain":"slack.com","url":"https://alion.io/company/slack","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States","Atlanta, United States","Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":197300,"max":260100,"currency":"USD","period":"year","gross":null,"usd_annual":260100},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"AI Agents","optional":false},{"name":"Function Calling","optional":false},{"name":"Google Workspace","optional":false},{"name":"LLM Guardrails","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Salesforce","optional":false},{"name":"Slack","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T18:55:39Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.\nJob Category\nProductJob Details\nAbout Salesforce\nSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.\nReady to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.\nAbout the Team\nThe Slack AI Solution Strategy team brings Slack’s newest AI and agentic capabilities to life through focused Customer Zero engagements. They turn what we learn into actionable Product feedback, compelling stories, and reusable playbooks that help Salesforce and our customers scale what works. They partner with Salesforce leaders, sellers, Product, Engineering, Customer Zero leads, and Sales leaders to identify high-value use cases, design and build working proofs, and demonstrate what is technically possible and valuable. When deep customer implementation work is needed, this team hands off to Customer FDEs or Professional Services team as appropriate.\nThe Experience\nDesign and build the proof. Develop the playbook.\nSalesforce is hiring technically grounded Slack AI Solution Strategists-storytellers and designers who make the art of the possible tangible. You will partner with Salesforce leaders through Customer Zero engagements.\nWorking hands-on from discovery and experience design through prototyping and validation, you will build working proofs that demonstrate technical feasibility and business value. Every engagement creates a direct learning loop with Product & Engineering: strategists bring back high-value use cases, evidence, user insights, and product gaps, then turn proven patterns into compelling stories and reusable playbooks.\nThis role does not own full customer implementations, long-term production engineering, or ongoing solution support.\nKey Responsibilities\nTargeted Engagement Ownership: Lead focused engagements from business and technical discovery through solution design, configuration, integration planning, validation, enablement, and handoff.\nSlack Solution Configuration: Use Slack capabilities, workflows, AI features, and existing approved connectors to bring solutions to life; validate where future integrations or additional engineering could drive further value.\n Connected Systems Design: Design Slack-first solutions that connect AI across broader enterprise tools (Salesforce, Tableau, Google Workspace, etc) to take advantage of data and context across tools.\nExecutive and Stakeholder Advisory: Build trusted relationships with senior stakeholders, inspire new ways of working, and communicate solutions in terms of business outcomes.\nTargeted Activation and Enablement: Create prompts, skills, demonstrations, and usage guidance needed to validate a proof and support limited activation before handoff.\nProduct and Engineering Feedback Loop: Capture high-value use cases, user evidence, AI behavior, technical constraints, and product gaps; synthesize recurring patterns; and partner with Product and Engineering to inform product direction and future capabilities.\nTechnical Discovery and Diagnosis: Map the workflows, systems, data sources, integrations, permissions, and dependencies behind a use case. When a solution is not working as intended, investigate the underlying cause and distinguish among configuration, data, integration, product capability, AI behavior, and adoption issues.\nValue Demonstration and Storytelling: Communicate the vision, working experience, technical tradeoffs, and potential business value through compelling narratives and demonstrations.\nStrategic Use Case Workshops: Partner with account teams across OUs on use case workshops and connect the dots between Product and feedback from the field.\nPlaybook Development: Turn engagement learnings into reusable solution patterns, stories, and playbooks for leaders, sellers, and customers.\nYou're our person if you have\n5-7 years of experience in Solutions Engineering, technical consulting, solution implementation, solution architecture, technical product delivery, or another customer-facing delivery role.\nDemonstrated experience leading discovery, solution design, transformation, or advisory engagements with senior internal and/or external stakeholders.\nStrong working knowledge of Slack, including its workflows, integrations, administration, security, and evolving AI capabilities.\nFamiliarity with Salesforce and Tableau and how enterprise teams use these platforms to access data, insights, and business workflows\nPractical understanding of applied AI and agentic systems, including prompting, grounding, retrieval, tool use, evaluation, guardrails, and common failure modes.\nUnderstanding of the product lifecycle and experience working through discovery, design, configuration, testing, release, adoption, and feedback.\nWorking knowledge of APIs, MCP, integration patterns, identity, data access, permission models, and enterprise security.\nExecutive presence and the ability to communicate technical concepts, tradeoffs, and recommendations clearly to senior business and technical leaders.\nAbility to synthesize individual engagement learnings into reusable patterns, stories, and guidance.\nPassion for Slack, applied AI, agentic technology, and the future of work.\nYou're excited to travel ~25% of the time, working directly alongside internal leaders and/or customers.\nEven better if You have:\nHands-on experience designing or configuring AI assistants, agents, prompts, skills, workflows, or automations.\nFamiliarity with SQL to help accurately create and review data-related Slackbot prompts\nExperience with technical or solution architecture, particularly across enterprise SaaS platforms.\nExperience with Salesforce CRM, Data Cloud, Agentforce, Tableau, or related Salesforce technologies.\nSalesforce, Slack, Tableau, architecture, or comparable Platform or Admin Certifications.\nExperience working with sales leaders, sellers, Sales Operations, or revenue organizations.\nHow You Think and Work\nA Storyteller: You turn complex technology and business needs into a clear, compelling vision that helps people see what is possible and why it matters.\nA Designer: You begin with people and workflows, shaping intuitive experiences that solve meaningful problems.\nTechnically Grounded: You understand how systems, data, integrations, permissions, and AI behavior interact and can build credible proofs without needing to own production engineering.\nA Strategic Builder: You move fluidly from discovery and business value through design, configuration, prototyping, and validation.\nProduct-Minded: You recognize when an engagement reveals a repeatable use case, product gap, or broader opportunity.\nIterative: You build useful proof, test it with real users, and improve it based on evidence.\nMetacognitive: You examine your assumptions and reasoning, assess the quality of AI outputs, seek feedback, and adjust your approach as you learn.\nCollaborative: You align leaders, sellers, customers, Product, Engineering, and implementation partners while maintaining momentum and clear ownership.\nUnleash Your Potential\nWhen you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.\nAccommodations\nIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.\nPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.\nPosting Statement\nSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.\nIn the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.\n\nThe typical base salary range for this position is $197,300 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $285,800 annually.\n\nThe range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.","description_format":"text","description_chars":11230,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","Team Communication & Collaboration"],"lifecycle":[{"event":"open","at":"2026-11-07T00:48:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":26,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":260100,"is_top_pay":true},"html_url":"https://alion.io/job/slack-slack-ai-solution-strategist","json_url":"https://alion.io/job/slack-slack-ai-solution-strategist.json","meta":{"generated_at":"2026-11-11T20:52:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":40818,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17155},"rest":"https://alion.io/mcp/rest/get_company?id=17155"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fslack-slack-ai-solution-strategist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fslack-slack-ai-solution-strategist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fslack-slack-ai-solution-strategist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/slack-slack-ai-solution-strategist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fslack-slack-ai-solution-strategist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3901027}},{"tool":"search_jobs","arguments":{"company":"slack.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3901027},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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