ERP Technical Specialist

The Business Process Analyst is responsible for serving as liaison between organizational stakeholders, end users and the technical solution development team. The Business Process Analyst manages the processes and techniques that will elicit the information needed from the business and its users to facilitate the development of a solution. This person analyzes software implementation, including developing business requirements, process design, procurement, testing and implementation support. The Business Process Analyst is prepared to take on roles ranging from Business Process Support Analyst to roles supporting the information technology (IT) business solution from a domain perspective.

• Understand the structure, relationship and business rules of the organization.
• Identify the linkages between its strategies, organization, people, data and systems, business policies and business rules, as well as the physical assets of the business.
• Model the business as is versus the requirements.
• Analyze the business using a variety of techniques and initiatives of varying scope.
• Define project success and validate requirements.
• Manage the concept phase and framing of the project to support and guide the development of system requirements and business cases.
• Provide engagement and delivery of high level business requirements, functional and nonfunctional requirements, detailed requirements, build and development support, support during test and delivery phase, and change management.
• Support testing and identify project delivery issues and risks; assist with mitigation strategies.
• Work with the IT professional during the different phases of the project life cycle.
• Engage stakeholders from senior business leaders to technical teams.
• Assist in the professional and technical development of team members.
• Coordinate customer responses to capture changes in business requirements.
• Provide quality assurance advice to vendors working on system requirements and system integration build deliverables.

Essential qualifications

§ Bachelor¹s degree in Engineering OR MBA in Operations/Supply Chain OR

§ Bachelor’s in Computers / Engineering with a master’s in Operations/Supply Chain

§ Excellent communication, verbal and written skills

Key competencies in functional area

§ Experience in Supply chain/ Operations in the industry

§ Experience in implementing business applications in a functional role is desirable but not necessary

Other skills and abilities

§ Ability to work in global distributed setting without supervision

§ Self-driven, Proactive, Systems Thinking

SLB is an equal employment opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, disability, or other characteristics protected by law.