{"id":3516973,"url":"https://alion.io/job/slb-it-intern","title":"IT Intern","company":{"id":811720,"name":"SLB","domain":"slb.com","url":"https://alion.io/company/slb-2","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":80,"open_postings":313,"ghost_share":0,"stale_share":0.812,"repost_share":0.003,"time_to_fill_p50_days":45,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Support","role_family":"Support","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Balkanabat, Turkmenistan"],"countries":["TM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-29T08:38:41Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-06T11:38:35Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About SLB\nWe are a global technology company, driving energy innovation for a balanced planet.\nTogether, we create amazing technology that unlocks access to energy for the benefit of all.\nAt SLB, we recognize that our innovation, creativity, and success stem from our differences. We actively recruit people with a diverse range of backgrounds and cultivate a culture of inclusion that unlocks the benefits of our diversity. We want to ensure that everyone feels a sense of belonging here and we encourage, enable, and empower our people to foster inclusivity, build trust, and demonstrate respect for all across the organization.\nGlobal in outlook, local in practice - and with a united, shared passion for discovering solutions, we hire talented, driven people and support them to succeed, personally and professionally.\nJob Description\nThe IT Intern supports the local IT team while gaining practical experience in workplace technology and customer service. Under the guidance of experienced team members, the Intern helps with basic hardware, software, peripheral, and user-support activities, follows established procedures, keeps records accurate, and refers more complex issues to the appropriate support resource. The role is designed to build foundational technical, communication, and professional skills in a structured learning environment. Relationships: Reports to the Service Team Leader or assigned Onsite Support mentor.\nSuccessful Position holders are excellent communicators, enjoy solving problems, and work well both independently and in a team.\nRoles and Responsibilities:\n· Gathers basic information from users and helps identify common issues under supervision.\n· Helps resolve routine incidents and service requests by following approved instructions and checklists.\n· Escalates issues promptly to the assigned mentor or appropriate support team.\n· Records clear and accurate incident and service-request details in the support system.\n· Provides courteous status updates to users as directed by the support team.\n· Updates assigned tickets and task records and hands them over when further support is needed.\n· Assists with user follow-up and gathers feedback when requested.\n· Completes required onboarding, safety, security, and IT support training.\n· Complies with QHSE, information-security, data-privacy, and IT policies.\n· Works cooperatively with users, the local IT team, and other support groups.\n· Assists with preparing, staging, and checking PCs and standard peripherals.\n· Helps update asset records and inventory information under supervision.\n· Supports standard device setup, relocation, and basic change activities as instructed.\n· Carries out basic hardware and software checks using approved guides and tools.\n· Participates in team meetings, learning activities, and assigned improvement tasks.\nLearning and Development Responsibilities:\n· Learns and applies standard IT support processes, checklists, and documentation practices.\n· Asks questions and seeks guidance whenever a task is unclear or beyond the assigned internship scope.\n· Provides basic user assistance using approved knowledge articles and instructions.\n· Shares observations about recurring issues or unclear instructions with the assigned mentor.\n· Protects confidential company and user information and follows access restrictions.\n· Builds technical knowledge through assigned training, observation, and supervised practice.\nQualifications and Experience:\n· Currently pursuing or recently completed a diploma or bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. An interest in technology and basic familiarity with computers, operating systems, office productivity tools, and common peripherals are preferred.\n· Previous professional IT experience is not required. Relevant coursework, academic projects, volunteering, laboratory work, or customer-service experience will be considered an advantage.\n· Communicates clearly in English & Russian and shows a genuine interest in learning.\n· Dependable, punctual, and willing to work within the agreed internship schedule.\n· Is open to supporting Ashgabat Office when appropriate and accompanied or guided as required.\n· Shows initiative while staying within assigned tasks and asking for guidance when needed.\n· Ability to create clear notes and basic support documentation.\n· Courteous and service-oriented when assisting users.\n· Communicates respectfully and works well with others.\n· Understands the importance of helpful, courteous service and user satisfaction.\n· Contributes positively as a member of the team.\n· Remains calm, organized, and willing to ask for help during busy periods.\n· Manages assigned tasks and time with support from the mentor or team.\n· Uses basic problem-solving skills and learns from feedback.\n· Can follow written instructions, checklists, and basic technical documentation.\n· Basic awareness of IT service-management concepts is a plus.\nSLB is an equal opportunity employer. Qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.","description_format":"text","description_chars":5191,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Artificial Intelligence","Natural Resources","Professional Services","Science & Engineering"],"lifecycle":[{"event":"open","at":"2026-10-30T10:46:20Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":45,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/slb-it-intern","json_url":"https://alion.io/job/slb-it-intern.json","meta":{"generated_at":"2026-11-06T12:26:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22610,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":811720},"rest":"https://alion.io/mcp/rest/get_company?id=811720"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fslb-it-intern"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fslb-it-intern"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fslb-it-intern"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/slb-it-intern\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fslb-it-intern"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3516973}},{"tool":"search_jobs","arguments":{"company":"slb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3516973},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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