# Systems Analyst

The Systems Analyst (SA) is responsible for providing technical support and systems analysis for corporate and store systems via remote access, email, phone, or on-site visits. Support consists of consulting with end users to document their issues, requirements, and circumstances in the ticketing system, diagnosing issues, determining the best resolution path, and ensuring that their issues are resolved within our defined Service Level Agreements (SLA). The SA is responsible for collecting and resolving ticket data and issues from third-party vendor partners, analyzing data, identifying trends for systemic problem resolution, and attending vendor ticket reviews. The SA performs monthly analysis of issues and provide summary reports to leadership for review. Reports to: IT Director, Business Systems Location: Corporate Office - Edina, MN Classification: Full Time, Exempt Rate of Pay: $63,000 - $70,000, based on experience Hours: Monday - Friday with occasional evening and weekend work required. Eligible for hybrid work. Jerry’s work perks: · Health / Vision / Dental Insurance · Paid Time Off · 401K + match · Store Discount · Hybrid work schedule, 2 days remote and 3 days in office E

- **Id**: 4193836
- **Url**: <https://alion.io/job/slcdocs-systems-analyst>
- **Role**: Analytics
- **Role family**: Analytics
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Edina, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T20:08:10Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T20:08:10Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5417
- **Description truncated**: no
- **Benefits**: 401k plan, Dental insurance, Hybrid work
- **Relocation offered**: no

## Company

- **Id**: 2851754
- **Name**: Slcdocs
- **Domain**: slcdocs.com
- **Url**: <https://alion.io/company/slcdocs>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 6
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 20
- **Computed at**: 2026-11-12T10:38:37Z

## Salary

- **Min**: 63000
- **Max**: 70000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 70000

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-12T20:08:10Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 20
- **Reasons**: conf:1, win:early, comp:junior
- **Computed at**: 2026-11-12T21:08:31Z

## Pay

- **Stated usd annual**: 70000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.