Assistant Audit - Hong Kong Clients - Remote

Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs.

We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space.

We operate across 3 business segments:

Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes via custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of all new business incorporations

Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service

FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses

Sleek launched in 2017 and now has around 17,500 customers across our offices in Singapore, Hong Kong, Australia and the UK. We have around 600 staff with an intact startup mindset. We have recently raised Series B financing off the back of >70% compound annual growth in Revenue over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, Forbes and LinkedIn as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Asia Pacific.

Requirements

Mission of the role To support the audit team by ensuring smooth client onboarding, clear and timely communication with clients, and effective coordination across internal teams so that audit processes progress efficiently, accurately, and without delays.

Key outcomes in the first 6-12 months

• Outcome 1: Client Onboarding & Communication
• Support audit team in client onboarding, including contacting clients, collecting requirements, preparing bank confirmations and professional clearance letters, and ensuring complete and timely onboarding.
• Serve as the primary point of contact for clients across email, calls, and messaging platforms, handling queries, managing unresponsive accounts, providing clear updates, and escalating issues when needed.
• Outcome 2: Cross-Functional Coordination & Workflow Tracking
• Coordinate across internal departments to track audit progress, follow up on tasks, and ensure smooth flow of information.
• Maintain accurate administrative records and trackers in Excel/Google Sheets, ensuring data quality, status updates, and organized documentation throughout the audit process.
• Outcome 3: Audit Automation & Dashboards
• Actively participate in the Audit Automation Project to streamline operations using modern technology and AI workflows.
• Develop and maintain Audit Dashboards to monitor overall audit performance, track bottlenecks, and provide actionable financial data insights to key stakeholders.

Must-have experience

• Minimum 3 years of experience in Customer Service, Client Support, Operations Support, or a Coordination role (Prior formal Audit experience is not required).
• Proven experience in client-facing written and verbal communication (email, calls, messaging platforms), particularly around handling client onboarding and managing unresponsive accounts.
• Demonstrated capability in managing multiple stakeholders and tracking tasks simultaneously.
• Strong hands-on proficiency in Excel or Google Sheets, tracking tools, and reporting.
• Experience or strong comfort with financial analysis and reporting metrics.
• Practical experience or strong interest in using AI tools and IT applications to automate daily administrative workflows.
• Candidates must be based in the Philippines.

Must-have attributes

• Ownership & Accountability: Takes full accountability for client accounts and administrative trackers; follows through on tasks without constant supervision and proactively resolves roadblocks.
• Structured Thinking & Attention to Detail: Organizes complex, multi-stream audit tasklists effectively, maintaining high data accuracy and catching missing or inconsistent documentation early.
• Communication Clarity & Active Listening: Communicates clearly, professionally, and empathetically across global teams and clients where English may be a second language.
• AI & Tech Savvy: Energetic about adopting new software, AI tools, and IT applications to increase task efficiency and streamline audit reporting.
• Humility & Adaptability: Open to feedback, eager to learn evolving audit workflows, and comfortable collaborating across diverse international teams.

Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:

• Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
• Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
• Structured Thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
• Attention to detail: You’ll be managing multiple, complex workstreams from numerous stakeholders. It will be important for you to keep track of everything and notice when information is missing or inconsistent.
• Excellent listener and clear communicator: We have a variety of nationalities and for many people, English isn’t their first language. For you to excel, you’ll need to be present in your calls and make sure you properly receive and thoughtfully send messages to others in the business.

The interview process The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.

• One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess written/spoken communication and initial background.
• Technical Round: A 30-minute chat with the Hiring Team to assess core technical skills, followed by a 30-minute interview with the Audit Partner to dive into your client onboarding, coordination and tracking experience.
• Soft Skills Round: A 30-minute to 60-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioral values.
• Reference Verification: Prior to final offer confirmation, we will conduct professional reference checks with your recent direct manager or supervisor.

Requirement for background screening Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:

• Your education
• Any criminal history
• Any political exposure
• Any bankruptcy or adverse credit history We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation. By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates, found at Sleek.com.

Benefits

Some other great things about working at Sleek…

Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.

Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year

Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.

Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.

Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.