{"id":3825923,"url":"https://alion.io/job/slice-engineering-manager-services-3","title":"Engineering Manager, Services","company":{"id":174595,"name":"Slice","domain":"slicelife.com","url":"https://alion.io/company/slice-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Macedonia, United States"],"countries":["US"],"hiring_countries":["GB","CA","MK"],"hiring_countries_total":3,"salary":{"min":150000,"max":175000,"currency":"CAD","period":"year","gross":null,"usd_annual":125052},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Go","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false}],"status":"live","first_seen_at":"2026-11-05T15:31:13Z","employer_posted_date":null,"last_verified_at":"2026-11-05T15:31:13Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"This a Full Remote job, the offer is available from: North America, Europe, EMEA, North Macedonia, United Kingdom, Canada\nWe believe independent restaurants deserve the same advantages as big chains without giving up their independence.\nIlir Sela started Slice in his family’s pizzerias, where he saw firsthand what it takes to run a local shop. Now we’re taking everything we’ve learned beyond pizza, to taquerias, delis, burger joints, and other neighborhood staples.\nWe put technology, marketing, buying power, and support to work for more than 15,000 restaurants, so owners spend less time on admin, marketing, and order management and more time growing their business. They remain independent, but never alone.\nWe’re growing our team to help bring this next chapter to life. That’s where you come in.\nThe Challenge to Solve\nSlice’s Services teams build the backend systems, APIs, integrations, and operational capabilities that power our platform. We are looking for a high-agency Engineering Manager who can identify the most valuable problems, turn ambiguity into clear direction, and build a team capable of delivering exceptional results. This is not a coordination-only role. You will stay close to the technology, product, and customer. You will be accountable for both your team's performance and the impact it creates. Management is a force multiplier-not another layer of process.\nYour role is to create the conditions in which talented engineers can do the best work of their careers. That means setting a clear mission, raising standards, removing obstacles, developing judgment, and holding yourself and others accountable.\nPutting people first does not mean avoiding difficult conversations or lowering the bar. It means giving people meaningful ownership, direct feedback, strong support, and the opportunity to grow.\nOur strongest managers:\nFocus teams on customer outcomes rather than activity.\nCreate clarity when the path is uncertain.\nMake decisions with incomplete information and adapt quickly.\nStay close to the details without becoming the bottleneck.\nChallenge assumptions and look for asymmetric opportunities.\nBuild trust through candor, consistency, and follow-through.\nTake responsibility for outcomes, including when things go wrong.\nThe Role\nOwn customer and business outcomes\nPartner with Product, Design, Data, and Operations to identify the problems most worth solving. Define success through measurable value for pizzerias, customers, and the business-not projects completed or code shipped.\nLead technical direction\nGuide architecture and engineering decisions across the services your team owns. Help the team balance speed, reliability, simplicity, and long-term system health.\nOur services are converging on Python, while parts of our ecosystem use Go and Ruby. We choose technology based on the problem and the customer value it enables-not preference or fashion.\nYou should be comfortable leading teams working with:\nPython, Go, and Ruby services.\nAPIs, distributed systems, and asynchronous workflows.\nDatabases, AWS, observability, and production operations.\nService migrations, reliability, security, and performance.\nBuild a high-agency team\nGive engineers context, clear decision boundaries, and meaningful ownership. Expect them to move with urgency, exercise judgment, raise issues early, and own what happens in production.\nWhen the team is blocked, work across boundaries and find a path forward rather than simply escalating the problem.\nRaise execution standards\nHelp the team deliver valuable improvements frequently without sacrificing quality. Reduce unnecessary ceremony, make risk visible, and build lightweight mechanisms that improve focus and learning.\nUse customer feedback, product data, incidents, and operational metrics to understand whether the team’s decisions are working.\nDevelop exceptional people\nHire and retain outstanding engineers, including those from unconventional backgrounds who demonstrate unusual ability and drive.\nCoach engineers across experience levels, recognize future leaders, reward strong performance, and address underperformance clearly and promptly.\nLead across Slice\nBuild strong relationships with other engineering, product, and business leaders. Influence through judgment and results rather than hierarchy.\nSurface disagreement directly, resolve it constructively, and optimize for Slice and its customers-not only your own team.\nThe Team\nYou will lead engineers working on services that power key Slice experiences. The team collaborates across the US, Canada, UK, and North Macedonia, alongside partners in Product, Design, Data, and Operations.\nWe value thoughtful asynchronous communication, direct discussion, and high-quality written decisions. Geography should not determine who has context, influence, or ownership.\nYou will report to an Engineering Director and work with other managers and technical leaders to raise the standard across Slice Engineering.\nThe Winning Recipe\nWe care more about evidence of impact, judgment, and trajectory than a perfectly conventional background.\nStrong candidates will bring:\nExperience building and operating customer-facing software or platforms.\nExperience managing high-performing engineering teams.\nStrong technical judgment across backend services, APIs, distributed systems, cloud infrastructure, and production operations.\nExperience with Python, Go, Ruby, or comparable backend technologies.\nA record of improving both customer outcomes and engineering effectiveness.\nThe ability to turn complex, ambiguous problems into clear direction.\nA founder-minded approach: resourceful, decisive, intellectually curious, and unwilling to wait for perfect conditions.\nStrong instincts for leverage-knowing when to move quickly and when deeper investment is necessary.\nThe courage to challenge weak thinking, including your own.\nClear, direct communication across technical and non-technical audiences.\nLow ego, high standards, and a strong sense of personal accountability.\nYou will be succeeding when:\nYour team understands the customer outcomes it owns.\nEngineers operate with increasing independence, judgment, and urgency.\nValuable improvements reach customers frequently.\nSystems become simpler, more reliable, and easier to evolve.\nHigh performers are growing and choosing to stay.\nPerformance problems are addressed rather than allowed to compound.\nCross-functional partners trust the team to solve difficult problems.\nSlice creates more value for pizzerias because your team exists.\nThe Extras\nBenefits include:\nMedical, dental, and vision plans.\nFlexible working hours.\nGenerous time-off policies.\nEmployee well-being allowance for eligible employees.\nMarket-leading maternity and paternity schemes.\nCompensation package: $150k-$175k CAD base, plus benefits. Benefits may vary by location.\nThe Hiring Process\nApplication.\n30-minute introductory conversation.\n60-minute conversation with an Engineering Director.\nTwo leadership and technical interviews with future peers and team members.\nConversation with our Head of RnD.\nOffer.\nAt Slice we are committed to fostering an inclusive, diverse, and supportive workplace. Our core values - We’re doers, Nail the basics, Better together, We’re Pan Atlantic, Build in Public and It’s a pizza Party - guide everything we do, innovate, learn and grow.\nPrivacy Notice Statement of Acknowledgment\nWhen you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.\nIf you are not selected for the job position and you have given consent on the question below (by selecting \"Give consent\") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.\nFor additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: \n\n","description_format":"text","description_chars":8533,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Canada","iso":"CA","kind":"country"},{"name":"North Macedonia","iso":"MK","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-05T18:26:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["seen:0","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":125052,"is_top_pay":false},"html_url":"https://alion.io/job/slice-engineering-manager-services-3","json_url":"https://alion.io/job/slice-engineering-manager-services-3.json","meta":{"generated_at":"2026-11-06T22:44:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1249,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":174595},"rest":"https://alion.io/mcp/rest/get_company?id=174595"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fslice-engineering-manager-services-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fslice-engineering-manager-services-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fslice-engineering-manager-services-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/slice-engineering-manager-services-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fslice-engineering-manager-services-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3825923}},{"tool":"search_jobs","arguments":{"company":"slicelife.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3825923},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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