{"id":3952604,"url":"https://alion.io/job/smart-energy-installations-coordinator-renewable-energy","title":"Installations Coordinator | Renewable Energy","company":{"id":4417579,"name":"Smart Energy","domain":"smartenergy.co","url":"https://alion.io/company/smart-energy-5","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"C","score":55,"open_postings":26,"ghost_share":0.654,"stale_share":0,"repost_share":0.038,"time_to_fill_p50_days":69,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Byron Bay, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-08-28T02:01:51Z","employer_posted_date":"2025-08-28","last_verified_at":"2026-11-11T23:14:18Z","board_verified":true,"closed_at":null,"days_open":441,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":440},"description":"Take ownership. Keep installations moving. Help power Australia’s energy future.\nAre you an experienced coordinator, project manager or business development manager who can manage busy schedules, build strong contractor relationships and keep things moving when plans change?\nAt Smart Energy, we’re helping Australians unlock their home’s potential through solar, batteries and home electrification. We’ve grown into one of Australia’s leading renewable energy retailers, supporting homeowners to reduce their energy costs and transition to a more sustainable future.\nWe’re looking for a confident, proactive Installations Coordinator who brings sound judgement, strong organisation and a practical approach to getting results.\nThe Opportunity\nReporting to the Head of Delivery, you’ll take ownership of scheduling 60+ installations per week, coordinating installer availability, customer requirements and job readiness to deliver a smooth installation experience.\nWorking closely with our technical, logistics and customer service teams, you’ll anticipate roadblocks, resolve scheduling challenges and keep customers and contractors informed from booking through to completion.\nThis is a hands-on role with real responsibility, suited to someone who enjoys working independently, managing competing priorities and seeing the direct impact of their work.\nLocation: This role is based on site, Monday to Friday, at our Byron Bay HQ i n the industrial estate. Applicants must reside in the Northern Rivers region.\nWhat You’ll Be Doing\nOwn installation scheduling: Coordinate and confirm 60+ installations per week, balancing contractor availability, customer needs and operational priorities.\n\nManage changes confidently: Adjust daily and weekly schedules, negotiate alternative arrangements and minimise avoidable delays.\n\nBuild strong contractor relationships: Maintain regular communication with installers and set clear expectations around availability and delivery.\n\nSupport our national installer network: Recruit and onboard electricians and plumbers to meet installation demand.\n\nKeep customers informed: Manage calls, texts, confirmations and progress updates with clear, professional communication.\n\nResolve operational challenges: Work with technical, logistics and customer service teams to address installation-day issues calmly and efficiently.\n\nMaintain accurate records: Keep scheduling information, customer communications and job updates current in our systems.\n\nImprove how we work: Identify recurring issues and recommend practical improvements to scheduling and coordination.\n\nWhat You’ll Bring\nAt least 2 - 4 years’ experience in scheduling, project coordination, logistics, service delivery or a BDM role involving strong operational coordination.\n\nExperience managing busy schedules and multiple stakeholders, with the confidence to take ownership and follow through.\n\nA strong customer service background and the ability to handle challenging conversations professionally.\n\nConfident communication and negotiation skills, particularly when working with contractors, trades and customers.\n\nStrong organisational skills and attention to detail, with the ability to reprioritise quickly.\n\nA calm, solutions-focused approach and sound judgement when working under pressure.\n\nCommercial awareness and confidence learning new systems. Salesforce experience is a bonus.\n\nExperience in solar, construction, trades or field services would be highly regarded.","description_format":"text","description_chars":3472,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Solar Energy","EV Charging"],"lifecycle":[{"event":"open","at":"2026-11-09T04:58:20Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.141,"p_room":0.28,"age_days":440,"expected_fill_days":69,"reasons":["conf:2","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/smart-energy-installations-coordinator-renewable-energy","json_url":"https://alion.io/job/smart-energy-installations-coordinator-renewable-energy.json","meta":{"generated_at":"2026-11-12T02:21:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5305,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4417579},"rest":"https://alion.io/mcp/rest/get_company?id=4417579"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmart-energy-installations-coordinator-renewable-energy"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmart-energy-installations-coordinator-renewable-energy"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmart-energy-installations-coordinator-renewable-energy"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smart-energy-installations-coordinator-renewable-energy\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmart-energy-installations-coordinator-renewable-energy"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3952604}},{"tool":"search_jobs","arguments":{"company":"smartenergy.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3952604},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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