{"id":3949871,"url":"https://alion.io/job/smart-source-llc-account-manager","title":"Account Manager","company":{"id":2833458,"name":"Smart Source LLC","domain":"smartsourcellc.com","url":"https://alion.io/company/smartsourcellc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-04-27T14:05:41Z","employer_posted_date":"2026-04-27","last_verified_at":"2026-11-09T06:10:45Z","board_verified":true,"closed_at":null,"days_open":195,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":195},"description":"The Account Manager is responsible for gaining a clear understanding of the existing client needs, develop and strengthen relationships while managing sourcing and production activities. Works closely with Account Executive and/or Director on account strategies to increase the Company’s service offerings to generate more revenue.\nKEY RESPONSIBILITES\nCollaborates with Account Executive, Account Director and/or client to facilitate new sales opportunities while building client relationships. Identifies areas for service and process improvement. \nIndustry knowledge on a variety of diverse product type categories such as litho print, digital print, direct mail, POP/POS, Branded Merchandise, along with preferred vendor knowledge. \nCollect accurate order specifications to obtain competitive quotes with little to no direction utilizing Smart Source preferred vendors. \nQuotes, sources, oversees production, and manages inventory and eCommerce for customer’s marketing collateral, operational print and promotional purchases. \nCreate presentations to promote and sell products/services to existing and prospective customers. \nAbility to work independently on orders/projects and discuss knowledge gaps as needed with Client, Account Executive and/or Account Director. \nAccurately input all order specifications and relevant order data into internal procurement system (Demand Bridge) with the information provided. \nManage and track order status; contact vendors to obtain tracking information and follow up on delivery status as necessary. Match all vendor invoices to the order, including but not limited to PO#, cost, quantity and shipping address to ensure timely billing. \nProvides superior customer service and works as a point of contact to ensure the customer’s projects meet defined specifications and in-hands dates. \nAccountable for ensuring compliance in Demand Bridge, eCommerce, Docuware and Resource Dashboard to maintain a clean WIP including collaborating with internal departments in a respectful and professional manner. \nIf applicable, inputs job detail data into required reporting fields to ensure client facing reporting accuracy and consistency. \nWhere applicable, possess thorough knowledge on eCommerce and inventory processes and logistics. \nEnsure Company profitability targets are being met while managing to Client/Company agreements and expectations. \nIf applicable, managing and balancing workloads among team members to ensure productivity and quality of work. \nHIGH LEVEL COMPETENCY REQUIREMENTS\n10+ Years industry experience required. \nDirect Client Support Experience, >$5MM in managed revenue \nExcellent communication skills, both written and verbal \nHighly proficient with MS Office software, especially Excel \nCOMPENSATION\nSalaried Position, with expectation of needing to work over 40+ hours per week depending on the current Company demands. \nNot overtime eligible \nIncentive eligible \nABOUT THE COMPANY\nSmart Source (the “Company”) was founded over a decade ago with one vision: to provide you, our customers, with a better way to manage branded communication costs - including all aspects of print spend and to provide a “one stop shop” focused on lowering costs and improving the ability to promote their brand.\nToday, Smart Source has developed into one of the industry’s largest and fastest growing print and promotional distributors. We boast a national reach and a database of several hundred suppliers capable of providing every commercial and promotional marketing material imaginable. As a BPO, Business Process Outsourcer, Smart Source has developed an online auction system that leverages excess capacity from our certified vendor sources. In addition, our Print-on-Demand software offers customers the ability to customize marketing material specifically created for their company and eliminate the need for large, pre-printed inventory. Smart Source serves as your Print Procurement & Marketing Department, offering total solutions including:\n» Business Process Outsourcing\n» Print and Promotional Product Sourcing\n» Operational Print and Marketing Materials\n» Inventory Management\n» Design & Brand Compliance\n» Digital Asset Management\n» Web Design/Internet Marketing","description_format":"text","description_chars":4227,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Gifts, Party Supplies & Souvenirs","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-09T01:48:22Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.292,"p_room":0.28,"age_days":195,"expected_fill_days":47,"reasons":["conf:4","win:tail","crowd:"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/smart-source-llc-account-manager","json_url":"https://alion.io/job/smart-source-llc-account-manager.json","meta":{"generated_at":"2026-11-09T09:38:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9431,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2833458},"rest":"https://alion.io/mcp/rest/get_company?id=2833458"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmart-source-llc-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmart-source-llc-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmart-source-llc-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smart-source-llc-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmart-source-llc-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3949871}},{"tool":"search_jobs","arguments":{"company":"smartsourcellc.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3949871},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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