{"id":1614668,"url":"https://alion.io/job/smart-technologies-revenue-operations-manager","title":"Revenue Operations Manager","company":{"id":1782968,"name":"SMART Technologies","domain":"smarttech.com","url":"https://alion.io/company/smarttech-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Calgary, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":111000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":257},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T08:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-26T19:18:58Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"The Role\nWe are looking for a Revenue Operations Manager who is equal parts analyst, architect, and operator. This is not a reporting role; it is a revenue infrastructure role. You will own the processes and data that allow our commercial teams to forecast accurately, plan effectively, and execute at scale.\nYou will sit at the intersection of Sales and Finance, supported by the Data Team, translating commercial strategy into operational execution. If you are energised by turning ambiguous problems into clean processes, and by making the numbers tell a story that drives decisions, this role was built for you.\nWhat You Will Own\nForecasting & Pipeline Integrity\nOwn and continuously improve SMART's revenue forecasting methodology across all segments \nIdentify pipeline health issues – coverage gaps, stage progression anomalies, conversion drop-offs – before they become forecast misses\nMonitor and action leading indicator frameworks (MQL-to-SAL conversion, pipeline velocity, win rate by segment) that give leadership early warning on revenue trajectory \nDeliver actionable insights on bookings, renewals, churn, and upsell/cross-sell performance.\nRevenue Infrastructure & Process\nSupport the end-to-end revenue process design, from lead routing and territory assignment through opportunity management, renewal workflows, and closed-loop reporting\nEnsure CRM is a trusted system of record driving adoption, data quality standards, and process compliance across the sales organisation\nBuild and maintain dashboards and reporting frameworks that give Sales and executive leadership real-time visibility into the metrics that matter\nGo-to-Market Enablement\nSupport quota setting, territory design, and capacity planning for each fiscal year, in partnership with Sales leadership and Finance\nBuild and maintain sales compensation plan documentation and assist with commission calculation accuracy in partnership with HR and Finance\nDrive Quarterly Business Review cadence and content quality – supporting the operational QBR inputs that make business reviews meaningful rather than performative\nPartner with Enablement on onboarding and ramp modelling for new North America hires, ensuring productivity timelines are grounded in data\n\nWhat We Are Looking For\nExperience\n5+ years in Revenue Operations, Sales Operations, or a closely related function – ideally in a B2B Technology manufacturing industry with SaaS environment\nDemonstrated ownership of a forecasting process, pipeline management, and executive reporting. You have run the cadence, and and provided the insights leaders rely on to make business decisions.\nStrong CRM proficiency\nExperience working across multiple revenue segments (new logo, renewal/expansion, channel) is strongly preferred\nCapabilities\nExceptional analytical rigour – you are comfortable in Excel or BI tools building models from scratch, and you know the difference between a metric that measures activity and one that predicts outcomes\nClear, concise communicator – you can translate a complex data story into a crisp executive narrative, and you are equally comfortable presenting to a VP of Sales or a CRO\nProcess-oriented without being bureaucratic – you design systems that people actually use, because you understand that adoption is part of the design\nCommercially curious – you care about why the revenue is moving, not just that it is\nComfortable operating with ambiguity and competing priorities in a fast-moving environment\nNice to Have\nExperience with MS Dynamics CRM\nFamiliarity with channel and partner revenue models\nBackground supporting both hardware and recurring software revenue streams\nExperience supporting a global sales organization across multiple time zones\n\nWhy This Role, Why Now\nSMART is building the operational infrastructure to support the next phase of its growth, scaling ARR, expanding into new verticals, and professionalizing the revenue engine across North America and International markets. This role will have real influence on how that infrastructure is built. You will not be inheriting a finished system. You will be a key architect of it.\nYou will work closely with senior Sales leadership, Finance, and Operations, with direct visibility into the strategic decisions shaping the business.\n\nLocation & Ways of Working\nThe preferred location is in Calgary, AB at SMART's global headquarters, but alternative locations will be considered throughout North America.","description_format":"text","description_chars":4443,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Pro AV & Digital Signage","Team Communication & Collaboration"],"lifecycle":[{"event":"open","at":"2026-10-01T20:27:26Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.701,"p_room":0.45,"age_days":58,"expected_fill_days":36,"reasons":["conf:0","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/smart-technologies-revenue-operations-manager","json_url":"https://alion.io/job/smart-technologies-revenue-operations-manager.json","meta":{"generated_at":"2026-10-26T20:28:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27626,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1782968},"rest":"https://alion.io/mcp/rest/get_company?id=1782968"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmart-technologies-revenue-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmart-technologies-revenue-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmart-technologies-revenue-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smart-technologies-revenue-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmart-technologies-revenue-operations-manager"}]}