{"id":2970907,"url":"https://alion.io/job/smart-work-consultants-field-system-service-engineer","title":"Field System Service Engineer","company":{"id":4451362,"name":"Smart Work Consultants","domain":"smartworkconsultants.com","url":"https://alion.io/company/smart-work-consultants","size_band":"51-200","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Madurai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-08-21T00:00:00Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-22T15:30:23Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"We are looking for a technically skilled Field System Service Engineer to provide on-site installation, troubleshooting, maintenance, and technical support for IT infrastructure systems. The ideal candidate should be comfortable working at customer locations and resolving hardware, networking, and system-related issues.\nRoles & Responsibilities\nInstall, configure, and maintain IT hardware and infrastructure systems\nProvide on-site technical support at customer locations\nTroubleshoot desktops, servers, network devices, printers, and peripherals\nInstall and configure operating systems, software, and applications\nDiagnose and resolve hardware and networking issues\nPerform preventive maintenance and system health checks\nConfigure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers\nCoordinate with vendors and internal technical teams for escalated issues\nMaintain service reports, installation records, and customer documentation\nRespond to customer service calls and ensure timely issue resolution\nSupport AMC / service contracts and maintain customer relationships\nTravel to client sites as required\nRequirements\nIT Hardware Installation & Troubleshooting\nDesktop / Laptop / Server Support\nNetworking - LAN, WAN, Wi-Fi\nSwitches & Routers\nWindows OS & Software Installation\nTCP/IP, DNS, DHCP - Basic Knowledge\nHardware & Peripheral Troubleshooting\nPreventive Maintenance\nCCTV / Firewall / Backup - Added Advantage\nIT Infrastructure Support\nCustomer Service & Technical Communication\nStrong Problem-Solving Skills\nBenefits\nAttractive salary + performance incentives\nField exposure to diverse IT infrastructure projects\nHands-on experience with networking and enterprise IT systems\nTechnical training and skill development\nCareer growth in IT Infrastructure & System Integration\nOpportunity to work with reputed corporate clients\nTravel allowance / reimbursement as per company policy\n? Keywords\nField Service Engineer, Field System Service Engineer, Field Support Engineer, IT Support Engineer, System Engineer, System Support Engineer, IT Infrastructure Engineer, Technical Support Engineer, Hardware Engineer, Network Support Engineer, Desktop Support Engineer, IT Hardware, Networking, LAN, WAN, Wi-Fi, Router, Switch, Server Support, Windows Server, Hardware Troubleshooting, Network Troubleshooting, AMC Support, On-Site Support, System Integration, IT Infrastructure Services.\n#FieldServiceEngineer #SystemEngineer #ITInfrastructure #ITSupport #TechnicalSupport #NetworkEngineer #HardwareEngineer #FieldSupport #NetworkingJobs #SystemSupport #ITJobs #InfrastructureJobs #HiringNow","description_format":"text","description_chars":2597,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T02:25:32Z"}],"visa":[],"liveness":{"score":8,"band":"cold","label":"Long shot","p_open":1,"p_active":0.212,"p_room":0.36,"age_days":62,"expected_fill_days":32,"reasons":["conf:1","agency","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/smart-work-consultants-field-system-service-engineer","json_url":"https://alion.io/job/smart-work-consultants-field-system-service-engineer.json","meta":{"generated_at":"2026-10-22T16:38:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4451362},"rest":"https://alion.io/mcp/rest/get_company?id=4451362"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmart-work-consultants-field-system-service-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmart-work-consultants-field-system-service-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmart-work-consultants-field-system-service-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smart-work-consultants-field-system-service-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmart-work-consultants-field-system-service-engineer"}]}