{"id":3453628,"url":"https://alion.io/job/smart-work-tech-technical-writer-product-company","title":"Technical Writer (Product Company)","company":{"id":4485861,"name":"Smart Work Tech","domain":"smartworktech.dev","url":"https://alion.io/company/smart-work-tech","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ukraine"],"countries":["UA"],"hiring_countries":["UA"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":24000,"max_usd":68000,"period":"year","method":null,"sample_n":10387},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Notion","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-10-28T16:58:51Z","employer_posted_date":null,"last_verified_at":"2026-10-28T16:58:51Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"On behalf of our client — a growing Product IT Company — we are looking for a skilled and proactive Technical Writer.\n\nThe company is scaling its product and needs a specialist to build and streamline a structured internal Knowledge Management system. The main mission of this role is to transform scattered product details into a centralized, transparent, and user-friendly knowledge base for the entire engineering team.\n\nKey Responsibilities\n\n• Build the Knowledge Base: Create, structure, and maintain clear internal technical documentation as a single source of truth.\n\n• Gather Technical Insights: Actively engage with Developers, QA Engineers, Project Managers, and System Architects to capture details about product architecture, services, and business logic.\n\n• Refine Specs & Requirements: Help the team turn verbal ideas and discussions into well-structured technical tasks and specifications.\n\n• Keep Docs Up to Date: Ensure documentation evolves continuously alongside product updates, new integrations, and architectural decisions.\n\n• Enhance Knowledge Transfer: Help improve internal onboarding processes for new team members and streamline team-wide knowledge sharing.\n\nWhat We Are Looking For\n\n• Background: Proven experience as a Technical Writer, Business Analyst, or System Analyst within the IT sector.\n\n• Technical Understanding: Good grasp of the Software Development Life Cycle (SDLC), REST APIs, client-server architecture, and basic software engineering principles.\n\n• Analytical Mindset: Exceptional written communication skills, systems thinking, and a knack for structuring complex information clearly.\n\n• Proactivity & Ownership: Strong initiative, ability to work independently, ask the right questions, and dig deep into the product mechanics.\n\n• Tools: Solid experience with Jira, Confluence, Notion, or similar documentation platforms.\n\nWhat Our Client Offers\n\n• Flexibility: 100% remote work policy.\n\n• Generous Vacation: 20 working days of paid vacation per year.\n\n• Extra Rest: 1 additional day off every month.\n\n• Health & Benefits: Paid sick leaves.\n\n• Career Growth: Direct impact on product processes in a collaborative engineering culture.\n\nInterested in bringing order to tech knowledge and making an impact? 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