{"id":4131241,"url":"https://alion.io/job/smartbug-media-delivery-solutions-architect","title":"Delivery Solutions Architect","company":{"id":450045,"name":"SmartBug Media","domain":"smartbugmedia.com","url":"https://alion.io/company/smartbug-media","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":110000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Anthropic","optional":false},{"name":"LLM","optional":false},{"name":"OpenAI","optional":false},{"name":"Rest API","optional":false},{"name":"GraphQL","optional":true},{"name":"Miro","optional":true},{"name":"Snowflake","optional":true},{"name":"SOAP","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:30:26Z","employer_posted_date":null,"last_verified_at":"2026-11-12T00:30:26Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"SmartBug Media is one of the most respected names in the HubSpot ecosystem — and we've earned it.\n\nWe didn't get here by accident. SmartBug has built a reputation that most agencies only aspire to: HubSpot North American Partner of the Year, a fully remote team of specialists who punch well above their weight, and a client base that doesn't just hire us — they stay with us. That last part is the one we're most proud of.\n\nRemote by design and strategic by nature, we've never believed that great work requires a corner office or a campus cafeteria. What it requires is the right people, deeply aligned on outcomes, working with clients who trust them to deliver. That's the culture we've built — one where expertise travels, relationships run deep, and the work speaks for itself.\n\nWe're obsessed with client outcomes. Not vanity metrics. Not feel-good reports. Real, measurable growth that makes our clients look like heroes inside their own organizations. When SmartBug is in your corner, your team wins — and that's exactly why our clients keep coming back.\n\nWe're growing, our client portfolio is expanding, and the relationships we've built are stronger than ever. What we need next is a leader who understands that the hardest part of this business isn't winning clients — it's becoming so embedded in their success that leaving simply isn't an option. If you've built that kind of loyalty before, if you know what it takes to transform a good client relationship into a decade-long partnership, and if you're energized by the idea of architecting that function at scale — we want to meet you.\n\nAbout the role\n\nWe're looking for a Delivery Solutions Architect to join the Integrations team at SmartBug. This person\n\nowns the technical shape of an integration project — and is the reason what gets built matches what\n\nwas sold.\nThe primary focus of this role is delivery execution. You're one of the client's first point of contact\n\nwhen a new integration kicks off. You review the signed Statement of Work, work directly with the\n\nclient to close any gaps in understanding, and turn that shared understanding into clear project\n\ndocumentation — data maps, systems diagrams, and well-defined tasks the development team can\n\npick up and run with. You stay with the project as oversight, providing consultation and overall\n\nsuccessful technical execution of the project. This role works closely with the technical solutions team\n\nto understand the skill set and capabilities in order to provide recommend the best execution plan\n\nand resources.\nA portion of your time sits upstream with sales. Sales owns the front door on new opportunities; you\n\nprovide the technical depth behind them on integration-heavy deals — feasibility on unfamiliar\n\nsystems, effort estimates you'll later deliver against, and answers a buyer's technical lead will accept.\n\nBecause you also build the work, your estimates carry weight.\n\nIf you're energized by untangling ambiguity, building client trust early, and setting developers up for a\n\nclean handoff, this is the role.\nWhat you'll do\n\nDelivery Execution \n\nOwn the technical direction of assigned integration projects from kickoff through launch\n\nServe as one of the client's primary technical point of contact (with a PM or AM) at the kickoff of every new integration project\n\nReview the signed Statement of Work (SOW) to fully understand project scope, deliverables, and timeline\n\nLead discovery conversations with client stakeholders to close any gaps between the SOW and what the project actually needs\n\nOwn and maintain the effort model for integration work — documented patterns and assumptions per integration type, so estimates rest on evidence rather than per-deal judgment\n\nProduce the technical documentation and client references that qualify SmartBug for HubSpot Custom Integration accreditation and stand up in a competitive bake-off\n\nDocument requirements clearly as decisions are made, so nothing gets lost between scoping and delivery\n\nBuild data maps that show how information moves and transforms between systems\n\nCreate systems diagrams that lay out the integration architecture at a glance\n\nDesign the automation infrastructure behind an integration — the workflows, triggers, and error handling that keep data moving after go-live\n\nOwn the technical design of AI and agent components within integration projects, including how HubSpot AI agents, LLM API calls, and coded actions fit into the architecture, and the data inputs, human-review checkpoints, and error handling they need to run reliably in production\n\nOwn cross-platform stability: anticipate where an integration will break under load, volume, or a client-side change, and design against it\n\nBreak the project down into specific, developer-ready tasks and hand them off to the development team\n\nStay engaged through delivery as the technical point of contact — resolving ambiguity and unblocking developers as it comes up\n\nFlag scope gaps, technical risks, or misaligned expectations early, before they affect timeline or budget\n\nReview the build against documented requirements before it reaches the client\n\nSales Support \n\nJoin scoping and discovery calls with sales on new and expansion integration opportunities\n\nAssess technical feasibility and surface the constraints that change the shape of a deal\n\nTranslate client requirements into effort estimates, assumptions, and dependencies the delivery team can stand behind \n\nReview draft SOWs before signature for scope clarity, missing dependencies, and technical risk\n\nAnswer client technical questions during the sales cycle without overpromising what can be built\n\nFeed delivery reality back into scoping — where estimates missed, which assumptions broke, and what to word differently next time\n\nRequired Qualifications\n\nCore Competencies\n\nSelf-starter, passionate about process development and improvement\n\nExcellent written and verbal communication skills with internal and external stakeholders\n\nStrong analytical and problem-solving skills, with a knack for turning ambiguous requirements into structured documentation\n\nAbility to independently and professionally handle multiple projects and clients simultaneously\n\nComfortable moving between deep delivery work and fast-turnaround pre-sales requests without dropping either\n\nCredible with both audiences — able to hold a technical conversation with a developer and a commercial one with a sales lead\n\nAbility to identify the unanswered obstacles of a project and ensure alignment with stakeholders\n\nStrong ability to limit assumptions and unearth the critical requirements of a project\n\nExtremely comfortable solving new technical challenges and navigating unfamiliar territory in various types of environments\n\nWillingness to work in a fast-paced environment that requires flexibility\n\nProven ability to meet and accommodate deadlines\n\nHands-on experience building AI into production workflows, such as HubSpot AI agents, LLM APIs (Anthropic, OpenAI, or Google), or AI-powered coded actions\n\nRequired Skills & Experience \n\n3–5 years of experience in a solutions architecture, business analysis, or technical delivery role\n\nExperience reading and interpreting Statements of Work or similar technical requirements documents\n\nHands-on experience integrating or migrating from business systems outside the HubSpot ecosystem — ERP, ticketing, e-commerce, field or industry-specific platforms — and comfort getting productive in an unfamiliar one quickly\n\nExperience scoping and estimating technical work that other people then deliver against\n\nExperience creating data maps and/or systems diagrams for technical projects\n\nSolid understanding of how data flows between systems in an integration\n\nExperience translating client requirements into clear, developer-ready documentation\n\nStrong client-facing communication skills, with experience leading discovery or requirements-gathering sessions\n\nComfort presenting technical recommendations and trade-offs to non-technical stakeholders\n\nAbility to manage multiple projects and priorities in a fast-paced environment\n\nExperience designing integrations that stay stable in production, not just at handoff\n\nPreferred Skills & Experience \n\nExperience with the systems that show up most in our work: NetSuite, Salesforce and\n\nSalesforce Marketing Cloud, Microsoft Dynamics or Great Plains, Zendesk, Keap, Creatio,\n\nProcore, Snowflake, and point-of-sale or industry-specific platforms\n\nExperience with REST, SOAP, or GraphQL APIs\n\nExperience with an Integration Platform as a Service (iPaaS) system\n\nExperience supporting a sales team in a pre-sales, solutions consulting, or scoping capacity\n\nFamiliarity with diagramming tools such as Lucidchart, Visio, or Miro\n\nExperience with SQL and relational databases\n\nBackground in software development, with enough technical depth to scope tasks a developer can pick up without additional clarification\n\nOriginally posted on Himalayas","description_format":"text","description_chars":8951,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Cafeteria"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","Digital 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