{"id":3262894,"url":"https://alion.io/job/smartdev-senior-site-reliability-engineer","title":"Senior Site Reliability Engineer","company":{"id":7939,"name":"SmartDev","domain":"smartdev.vn","url":"https://alion.io/company/smartdev","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon CloudWatch","optional":false},{"name":"Amazon EC2","optional":false},{"name":"Amazon EKS","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"Go","optional":false},{"name":"Grafana","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenSearch","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Spring Boot","optional":false},{"name":"Chaos Engineering","optional":true},{"name":"Helm","optional":true},{"name":"Kustomize","optional":true},{"name":"Kyverno","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-26T03:26:12Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-28T10:00:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter - combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage - and we build our teams accordingly.\nThe company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner.\nWe have over 200 talented employees working both on-site and remote/hybrid at locations:\nDanang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang\nHanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi\n We are looking for a highly skilled, self-motivated Senior Site Reliability Engineer (SRE) to join our team. In this role, you will be the guardian of our production environments, responsible for ensuring the reliability, scalability, and performance of our systems. You will bridge the gap between development and operations by applying software engineering principles to system administration, managing error budgets, and defining Service Level Objectives (SLOs).\nIf you have an ownership mindset, a passion for observability and automation, love leveraging modern tools (including AI coding assistants) to reduce toil, and thrive in a collaborative environment, we want to hear from you.\n Reliability & Performance: Define, measure, and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to ensure system reliability.\nIncident Management: Lead incident response, troubleshoot complex system issues, and conduct blameless post-mortems to prevent recurrence.\nObservability & Monitoring: Design and implement comprehensive monitoring, alerting, and distributed tracing strategies to detect and resolve issues proactively.\n Pipeline & Platform Engineering: Maintain and scale CI/CD pipelines (Jenkins, GitHub Actions) and build automation to reduce toil and improve developer productivity.\nInfrastructure Management: Debug and resolve complex application and platform issues running on Kubernetes and Docker.\nCapacity Planning: Monitor system performance, forecast resource requirements, and scale infrastructure efficiently to meet demand.\nSecurity & Compliance: Integrate security practices into the platform, ensuring compliance and automated remediation of vulnerabilities.\nCross-Team Collaboration: Partner with product and platform teams to build reliable systems, standardize run patterns, and champion an SRE culture.\nKnowledge Sharing: Create clear documentation, runbooks, and disaster recovery plans; promote best practices across all engineering teams.\n Fluent in English with excellent communication skills; able to lead war rooms and articulate complex technical issues.\nSRE Fundamentals: Deep understanding of SRE principles, including SLOs, error budgets, toil reduction, and incident management.\nContainers & Orchestration: Strong, hands-on experience with Kubernetes and Docker. You must be able to expertly diagnose pods, logs/events, probes, networking, resources, and volumes.\n OS & Scripting: Solid Linux fundamentals (processes, networking, filesystems, permissions) and deep proficiency in Python, Bash, or Go.\n Observability Mastery: Extensive experience with monitoring and logging stacks (e.g., Prometheus, Grafana, ELK/OpenSearch) and distributed tracing.\nCloud Fundamentals: Practical AWS knowledge, including IAM, VPC/networking fundamentals, EC2/EKS, S3, and CloudWatch.\nCI/CD & Automation: Platform experience with Jenkins, GitHub Actions, and Git workflows.\n Software Lifecycle: Working knowledge of modern service lifecycles (Java/Spring Boot or similar) and how to run/containerize them reliably.\nModern Workflows: Comfortable leveraging AI coding and editing tools to deliver faster without compromising quality.\nProactive learner with a strict ownership mindset, fully accountable for uptime. Calm under pressure, capable of operating independently and driving solutions end-to-end.\nNice to Have\nExperience with Terraform, Helm, and Kustomize.\nDeeper AWS experience encompassing ECR, ALB/NLB, RDS, and Parameter Store/Secrets Manager.\nFamiliarity with admission control (OPA/Gatekeeper/Kyverno) and software supply-chain controls.\nExperience with chaos engineering, fault injection, or building performance/load testing frameworks.\nExperience with enterprise release management in regulated environments (change tickets, CABs).\n Benefits\nInternational working environment with AI-driven strategic direction.\n20 days of annual leave - Hybrid working mode.\nPremium healthcare package with BIC and comprehensive annual health check-ups\nCompetitive salary & 13th salary bonus\nLunch allowance to fuel your productivity.\nEngaging company culture with fun activities\nGlobal collaboration - Work with both Vietnamese and international colleagues.","description_format":"text","description_chars":5203,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Hybrid work"],"hiring_locations":[{"name":"Vietnam","iso":"VN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Outsourcing & Dedicated Teams","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-26T06:50:37Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/smartdev-senior-site-reliability-engineer","json_url":"https://alion.io/job/smartdev-senior-site-reliability-engineer.json","meta":{"generated_at":"2026-10-28T10:28:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13768,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7939},"rest":"https://alion.io/mcp/rest/get_company?id=7939"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartdev-senior-site-reliability-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartdev-senior-site-reliability-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartdev-senior-site-reliability-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartdev-senior-site-reliability-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartdev-senior-site-reliability-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3262894}},{"tool":"search_jobs","arguments":{"company":"smartdev.vn","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3262894},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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