{"id":653171,"url":"https://alion.io/job/smartenergy-sales-operations-coordinator-home-electrification","title":"Junior Sales Operations Coordinator | Home Electrification","company":{"id":229424,"name":"Smartenergy","domain":"smartenergy.lv","url":"https://alion.io/company/smart-energy","size_band":null,"is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Lever","truth_index":{"grade":"C","score":59,"open_postings":25,"ghost_share":0.68,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":134000,"period":"year","method":"role_country_seniority_unknown","sample_n":51},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-02-06T04:12:02Z","employer_posted_date":"2026-02-06","last_verified_at":"2026-09-24T06:53:58Z","board_verified":true,"closed_at":null,"days_open":230,"trust":{"level":"ghost","repost_count":1,"flags":["stale","company_stale"],"days_open":230},"description":"Smart Energy is a leading national home electrification company specialising in solar systems, batteries, and hot water heat pumps for Australian households.\nOur mission is simple: make renewable energy easy and help homeowners save money.\nFrom humble beginnings in a Byron Bay warehouse, we’ve grown into a national business with 18 teams across Australia - and 10 years years in, we’re only just getting started\nAbout the Role\nTheSales Operations Coordinator supports the Sales Operations department by performing an array of tasks - Sales appointment scheduling, sale verification & installation booking and installation site information collection.\nThis role is a critical quality-control and coordination link between Sales, Customers, and our Installation teams.\nWhat You'll Do\nManage and action appointment cancellations, reschedules, and queries received through various communication channels from Sales Managers, Specialists, and Lead Generators.\nEngage directly with customers to minimise cancellations and effectively reschedule face-to-face appointments.\nSet up, coordinate, and oversee sales campaigns across 15+ offices nationwide.\nLiaise with the Salesforce IT team to troubleshoot and resolve issues reported by our Solar Specialists.\nAllocate, assign, and dispatch appointments fairly and efficiently to Solar Specialists and Business Development Managers (BDMs).\nCollaborate with Sales Managers and the Operations team to facilitate the onboarding of new Specialists.\nBuild strong working relationships across a variety of personality types and management styles.\nMaintain daily communication with Solar Specialists and Lead Generators across the country to manage schedules and leads.\nAbout You\nProficient in Google Workspace or Microsoft Office\nBackground in customer service, administration, or hospitality\nAble to work independently and manage tasks in a fast-paced environment\nStrong multitasking and time management skills\nHighly organised, adaptable, and solution-oriented\nSkilled in handling change and resolving conflict calmly and professionally\nWorked within Salesforce CRM (Big bonus!)","description_format":"text","description_chars":2116,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-10T20:39:32Z"},{"event":"close","at":"2026-09-17T08:27:54Z"},{"event":"reopen","at":"2026-09-22T05:10:40Z"}],"liveness":{"score":2,"band":"cold","label":"Long shot","p_open":1,"p_active":0.063,"p_room":0.28,"age_days":230,"expected_fill_days":14,"reasons":["conf:1","stale_co","ghost","win:tail","crowd:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/smartenergy-sales-operations-coordinator-home-electrification","json_url":"https://alion.io/job/smartenergy-sales-operations-coordinator-home-electrification.json","meta":{"generated_at":"2026-09-24T08:13:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}