{"id":2445120,"url":"https://alion.io/job/smartlinx-business-systems-and-analytics-analyst","title":"Business Systems and Analytics Analyst","company":{"id":2592327,"name":"Smartlinx","domain":"smartlinx.com","url":"https://alion.io/company/smartlinx-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":114000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":991},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Tableau","optional":false},{"name":"Power BI","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-09-17T19:00:53Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-23T01:28:18Z","board_verified":true,"closed_at":null,"days_open":35,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":35},"description":"Description\nSince 2000, Smartlinx has been redefining how senior care organizations manage their workforce. Our modern, purpose-built solutions-from dynamic scheduling and compliance to integrated payroll and real-time analytics-give providers the agility and intelligence needed to thrive in today’s healthcare environment.\nAs the parent company of BekTek (HostedTime) and StafferLink, Smartlinx brings together a wide range of solutions for managing both full-time and contingent staff. Together, these capabilities give Smartlinx the most comprehensive workforce management solution set in senior care.\nWe’re driven by one mission: to power exceptional senior care through smarter workforce management. Join us as we shape the future of work in long-term care.\nPosition Summary\nWe are seeking a highly analytical and detail-oriented Business Systems & Analytics Analyst with Revenue Operations (RevOps) experience to support and optimize our go-to-market systems, reporting infrastructure, and data operations. This individual will play a critical role in maintaining the integrity of our technology stack, improving business processes, and helping to deliver actionable insights across Sales, Customer Success, Marketing, and Finance.\nThe ideal candidate combines strong Salesforce, Celigo, HubSpot, ZoomInfo, and LinkedIn administration capabilities with a data-driven mindset and experience supporting SaaS go-to-market organizations. This role requires someone who is comfortable managing GTM system and CRM architecture, building reports and dashboards, analyzing large datasets, and partnering cross-functionally to improve operational efficiency and decision-making.\nKey responsibilities\nGTM Systems Administration & Management\nServe as a primary administrator for the GTM tech stack, including Salesforce CRM, HubSpot, Celigo, ZoomInfo, Spiff, Tableau, and LinkedIn - covering user management, profiles, regular maintenance and troubleshooting, change requests, permissions, flows, validation rules, and configuration \nMaintain overall data integrity, system hygiene, and governance standards across GTM systems \nManage and optimize automations, flows, dashboards, and reporting structures across the GTM tech stack\nPartner with business stakeholders to gather requirements and implement scalable GTM system enhancements \nEnsure the integration between our GTM tech stack tools and other business systems (e.g., ERP, marketing automation, customer support, billing, or RevOps tools) is maintained\nTroubleshoot system issues and provide ongoing support to end users\nConduct regular training and refresher sessions on the GTM technology stack for new hires and existing GTM team members\nRevenue Operations & Process Optimization\nSupport forecasting, pipeline management, territory planning, lead management, and sales process optimization \nCollaborate with Sales, Marketing, Customer Success, and Finance teams to improve operational workflows and reporting consistency \nHelp establish and maintain KPI frameworks, data definitions, and operational best practices \nAssist with commission tracking, bookings analysis, churn reporting, and customer lifecycle analytics \nIdentify process bottlenecks and recommend improvements to increase efficiency and visibility across the revenue organization \nReporting, Analytics & Data Management\nBuild and maintain dashboards, reports, and recurring business performance analyses \nConduct ad hoc analysis to support strategic decision-making and operational initiatives \nEnsure data accuracy across systems and proactively identify inconsistencies or gaps \nSupport data imports, exports, cleansing, deduplication, and migration efforts \nRequirements\nQualifications:\nBachelor’s degree in Business, Information Systems, Finance, Computer Science, Analytics, or a related field \nMinimum of 2 years of professional experience in GTM systems administration and maintenance (Salesforce or comparable), Revenue Operations, Business Operations, or a related role \nHands-on experience administering and maintaining Salesforce and other GTM platforms in a professional environment \nStrong analytical and problem-solving skills with the ability to translate data into actionable business insights \nAdvanced experience with GTM system data structures, reporting, and dashboard creation, with the ability to apply that expertise in a real-world setting\nStrong proficiency in Microsoft Excel and data analysis tools \nExcellent organizational skills with strong attention to detail \nAbility to manage multiple priorities in a fast-paced environment \nStrong communication and cross-functional collaboration skills \nPreferred Qualifications\nPrior experience working within a B2B SaaS business model; healthcare experience is a nice-to-have\nSalesforce Administrator Certification\nExperience with GTM tools and platforms such as HubSpot, Power BI, Tableau, Spiff, ZoomInfo \nExperience supporting sales forecasting, pipeline analytics, bookings reporting, and churn/renewal analysis \nFamiliarity with SQL, data visualization tools, or BI platforms \nWhat Success Looks Like\nGTM system data is clean, reliable, and trusted across the organization \nLeadership has timely access to accurate reporting and actionable insights \nGTM processes are streamlined and scalable \nRevenue reporting, forecasting, and operational analytics are consistently improved \nCross-functional teams operate with greater visibility and efficiency through improved systems and reporting \nPreferred Characteristics\nHighly analytical with strong business acumen \nWilling to get their hands dirty, dig into large datasets, and problem-solve through to a resolution\nComfortable operating both strategically and tactically \nTeam-oriented with strong communication skills\nAbility to work independently while collaborating effectively across teams\nSmartlinx values and celebrates diversity, equity, inclusion and belonging and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and well-being including remote environments as applicable, Medical, Dental, Vision, FSA & HSA, Life Insurance, Pet Insurance and 401(k). Join us and you’ll develop your skills and expertise to rise to the very highest levels, working in an environment for a company known for brilliance and innovation.\nSalary Description\n$110,000 annually","description_format":"text","description_chars":6603,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-13T13:21:42Z"}],"visa":[],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.623,"p_room":0.55,"age_days":34,"expected_fill_days":27,"reasons":["conf:3","win:tail","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/smartlinx-business-systems-and-analytics-analyst","json_url":"https://alion.io/job/smartlinx-business-systems-and-analytics-analyst.json","meta":{"generated_at":"2026-10-23T02:04:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3444,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2592327},"rest":"https://alion.io/mcp/rest/get_company?id=2592327"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartlinx-business-systems-and-analytics-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartlinx-business-systems-and-analytics-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartlinx-business-systems-and-analytics-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartlinx-business-systems-and-analytics-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartlinx-business-systems-and-analytics-analyst"}]}