{"id":3310378,"url":"https://alion.io/job/smartlinx-solutions-consultant","title":"Solutions Consultant","company":{"id":2592327,"name":"Smartlinx","domain":"smartlinx.com","url":"https://alion.io/company/smartlinx-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hackensack, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":130000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T21:36:42Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-28T06:12:42Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Description\nSince 2000, Smartlinx has been redefining how senior care organizations manage their workforce. Our modern, purpose-built solutions, from dynamic scheduling and compliance to integrated payroll and real-time analytics, give providers the agility and intelligence needed to thrive in today's healthcare environment.\nAs the parent company of BekTek (HostedTime) and StafferLink, Smartlinx brings together a wide range of solutions for managing both full-time and contingent staff. Together, these capabilities give Smartlinx the most comprehensive workforce management solution set in senior care.\nWe're driven by one mission: to power exceptional senior care through smarter workforce management. Join us as we shape the future of work in long term care.\nRole Summary\nSmartLinx Solution Consultants are consultative problem solvers, product experts, and trusted advisors who partner with Sales, Customer Success, Product, and other cross-functional teams to help senior care and post-acute providers solve complex workforce challenges.\nThe Solution Consultant plays a critical role throughout the sales cycle - leading discovery, translating operational challenges into solution strategies, delivering compelling product demonstrations, building financial and business cases, and communicating SmartLinx’s value to stakeholders ranging from facility administrators, nursing leaders, HR and payroll teams, and operations leaders to executive leadership.\nSuccess in this role requires more than strong product knowledge. Our Solution Consultants combine industry expertise, technical fluency, business acumen, and compelling storytelling to connect SmartLinx capabilities to measurable customer outcomes. They understand the realities of 24/7 senior care operations - including staffing pressure, labor cost, turnover, compliance, and administrative complexity - and use that context to differentiate our purpose-built workforce management platform from broad-market HCM solutions.\nDuties & Responsibilities\nBecome a subject matter expert in SmartLinx solutions, capabilities, integrations, and product strategy. \nLead consultative discovery sessions that uncover how senior care organizations manage staffing, scheduling, time and attendance, payroll, labor utilization, compliance, reporting, employee experience, and other workforce processes - along with the operational and financial impact of current-state challenges. \nTranslate discovery findings into tailored solution strategies and compelling product demonstrations that reflect real senior care workflows, user personas, and operating models and clearly connect SmartLinx capabilities to customer needs. \nArticulate the SmartLinx value proposition to facility, clinical, HR/payroll, operations, finance, IT, and executive audiences in a way that is clear, relevant, quantifiable, and outcome focused. \nDevelop business cases, ROI narratives, and financial justifications that quantify opportunities such as reducing overtime and agency reliance, improving payroll accuracy, increasing workforce visibility, reducing administrative burden, supporting retention, and mitigating compliance risk. \nDemonstrate a strong understanding of the senior care and post-acute operating environment, including skilled nursing and assisted living workflows, 24/7 staffing models, census- and acuity-driven labor needs, workforce shortages, employee turnover, and regulatory and reporting considerations such as CMS Payroll Based Journal (PBJ). \nUnderstand the competitive landscape and confidently position SmartLinx differentiation against both industry-specific solutions and broad-market HCM/WFM platforms, particularly where purpose-built senior care workflows, compliance needs, and workforce complexity create meaningful differentiation. \nServe as a trusted advisor throughout the sales process, helping customers evaluate operational requirements, workflows, integrations, reporting needs, compliance considerations, and overall solution fit across the employee lifecycle. \nPartner with Sales to develop account strategies, proof-of-value engagements, executive presentations, and other strategic deal support. \nBuild and maintain high-quality demonstration environments and reusable solution assets that reflect realistic senior care organizations, roles, workflows, and business scenarios. \nEvaluate complex requirements that may involve configuration, integrations, new functionality, or product development. \nServe as a bridge between the field and Product, R&D, Marketing, Customer Success, and Services - bringing customer insights, market trends, competitive intelligence, and product feedback back into the organization. \nHelp influence product direction by identifying recurring customer needs, emerging senior care workforce trends, regulatory or reporting requirements, and opportunities to strengthen SmartLinx’s market differentiation. \nSupport webinars, executive briefings, conferences, trade shows, user groups, and other strategic customer or marketing events. \nShare best practices, competitive insights, discovery approaches, demo strategies, and reusable assets across the Solution Consulting organization. \nRemain current on SmartLinx solutions, roadmap, buyer personas, senior care and post-acute industry trends, workforce and labor pressures, regulatory considerations, and competitive developments. \nBuild credibility and trust with customers, prospects, and internal stakeholders through a combination of product expertise, technical knowledge, senior care industry understanding, and business acumen.\nRequirements\nRequired Skills & Abilities\n3+ years of experience in software presales, solution consulting, solutions engineering, product management, or a related customer-facing SaaS role. \nDemonstrated ability to lead effective discovery, understand complex workforce processes, and translate operational challenges into compelling technology solutions and measurable business outcomes. \nStrong presentation and storytelling skills with the ability to simplify complex concepts and communicate effectively with audiences ranging from operational users to C-level executives. \nStrong business acumen with the ability to connect technology capabilities to senior care priorities such as labor efficiency, staffing visibility, payroll accuracy, compliance, employee retention, and operational performance. \nWorking knowledge of SaaS architecture, APIs, integrations, and enterprise technology ecosystems, particularly within HCM, workforce management, payroll, HR, ERP, and healthcare environments. \nExperience with workforce management, HCM, payroll, HR technology, healthcare technology, or other solutions supporting a complex hourly workforce strongly preferred. \nExperience within senior care or post-acute healthcare - particularly skilled nursing, assisted living, or long-term care - is strongly preferred. Familiarity with staffing operations, payroll/timekeeping workflows, PBJ reporting, or related workforce compliance requirements is highly valued. \nStrong analytical, written, verbal, and interpersonal communication skills. \nAbility to quickly learn complex products and customer environments while developing fluency in senior care workflows, terminology, buyer priorities, and regulatory considerations. \nHighly collaborative while also comfortable working independently, managing competing priorities, and taking ownership of strategic opportunities. \nStrong attention to detail, follow-through, professionalism, and customer focus. \nWillingness to travel approximately 1-2 times per month as business needs require. \nEducation & Experience\nBachelor’s degree or equivalent professional experience. \nExperience within workforce management, human capital management, human resources, payroll, senior care, post-acute healthcare, or related enterprise software strongly preferred.\nLocation preference\nEastern Region - United States\nSmartlinx values and celebrates diversity, equity, inclusion and belonging and evaluates qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We value your hard work, integrity, and commitment to make things better, and we put people first by offering you benefits that support your life and wellbeing, including remote environments as applicable, Medical, Dental, Vision, FSA and HSA, Life Insurance, Pet Insurance, and a 401(k). Join us and you'll develop your skills and expertise to rise to the very highest levels, working in an environment for a company known for brilliance and innovation.\nSalary Description\n$130-$140K annual","description_format":"text","description_chars":8705,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-27T03:06:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:5","win:early"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":false},"html_url":"https://alion.io/job/smartlinx-solutions-consultant","json_url":"https://alion.io/job/smartlinx-solutions-consultant.json","meta":{"generated_at":"2026-10-28T08:43:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11291,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2592327},"rest":"https://alion.io/mcp/rest/get_company?id=2592327"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartlinx-solutions-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartlinx-solutions-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartlinx-solutions-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartlinx-solutions-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartlinx-solutions-consultant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3310378}},{"tool":"search_jobs","arguments":{"company":"smartlinx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3310378},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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