{"id":4077232,"url":"https://alion.io/job/smartly-managed-service-support-2","title":"Managed Service Support","company":{"id":56692,"name":"Smartly","domain":"smartly.io","url":"https://alion.io/company/smartly-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":31,"ghost_share":0,"stale_share":0.452,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T12:48:49Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T15:51:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As a member of Managed Service Support at Smartly, you’ll be part of our Managed Services team, supporting the delivery of high-quality digital advertising campaigns for some of the world’s leading brands. Working closely with Senior Project Managers, designers, and developers, you’ll play a key role in ensuring creative assets are accurate, on-brand, and ready to launch. This is a hands-on, detail-oriented role focused on coordination, quality assurance, and reliable execution in a fast-paced, global environment.\nAs a Managed Service Support at Smartly, you will …\nSupport the Senior Project Manager in the overall delivery of a campaign\nPerform asset review and coordinate with developers for a full technical review, ensure all assets are complete and correct and flag any issues that might be encountered\nPerform storyboard and mock QA\nEnsure all storyboards/mocks submitted to clients are aligned with the brand guidelines\nResponsible for the accurate implementation of all revision requests sent by the client\nLiaise with the design and development team in the successful production of creatives\nCheck campaign reports for defaults and flag any issues\nWe're definitely looking for you, if you ...\nHave at least 1 year experience in campaign or project management role preferred\nAre knowledgeable of the digital advertising industry landscape\nHave flawless written and verbal communication skills\nAre able to negotiate and able to deliver difficult news to clients and all other stakeholders\nHave excellent time management and prioritisation skills\nAre able to manage a team of developers and assign and prioritize tasks well\nHave great attention to detail\nAre highly organized and a self starter\nCan multitask and meet critical deadlines in a fast-paced environment\nAre a good team player and must come with a positive working attitude\nAre amenable to work on either of the following shifts: APAC, EMEA, US\nAbout Smartly\nSmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.\nSmartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. 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