{"id":3473124,"url":"https://alion.io/job/smartly-paid-media-manager-2","title":"Paid Media Manager","company":{"id":56692,"name":"Smartly","domain":"smartly.io","url":"https://alion.io/company/smartly-io","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":31,"ghost_share":0,"stale_share":0.452,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Reddit","optional":false},{"name":"Instagram","optional":true}],"status":"live","first_seen_at":"2026-10-29T16:10:07Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T05:06:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Smart Services Manager\nAre you excited by the intersection of paid media, technology, and customer enablement? As a Smart Services Manager at Smartly, you’ll work directly with some of our largest advertisers to implement, adopt, and scale Smartly across their paid media programs.\nThis is a hands-on, technical, and customer-facing role where you’ll lead campaign and platform implementations, solve complex workflow challenges, and help customers build scalable ways of working. You’ll collaborate with customers, major media platforms, and teams across Smartly to help advertisers get more value from our technology and build the skills to use it successfully.\nWhat You Will Do\nLead the implementation of paid media campaigns and workflows across major digital advertising platforms, including Meta, TikTok, Pinterest, Google, Snapchat, Reddit, Amazon DSP, and others.\n\nBuild and configure campaign structures, audiences, feeds, catalogs, creative setups, reporting views, and automation workflows in Smartly.\n\nTranslate customer requirements into clear implementation plans, launch timelines, and scalable operating processes, owning QA and launch readiness across campaign builds and technical setups.\n\nTroubleshoot technical and operational challenges, partnering with Product, Support, Technical Consulting, and other Smartly teams when deeper expertise is needed.\n\nIdentify opportunities to improve customer workflows through automation, templates, feeds, reporting, and other Smartly capabilities.\n\nLead customer enablement through training, workshops, documentation, office hours, and hands-on coaching, helping customers become increasingly self-sufficient.\n\nAnalyze campaign performance and provide actionable recommendations across strategy, testing, targeting, creative, and optimization.\n\nLead customer meetings, implementation reviews, and performance discussions while partnering cross-functionally to solve challenges and surface recurring product and workflow needs.\n\nWhat We Are Looking For\nStrong hands-on digital advertising experience, particularly in paid social, with direct experience building and managing campaigns on platforms such as Meta, TikTok, Pinterest, Google, Snapchat, or similar. Experience with programmatic advertising or Amazon DSP is a plus.\n\nTechnical curiosity and confidence working with feeds, audiences, catalogs, tracking, reporting, campaign structures, and automation.\n\nA methodical approach to troubleshooting complex platform and workflow issues, combined with strong attention to QA and implementation accuracy.\n\nStrong customer-facing communication skills and the ability to explain technical concepts clearly through training, coaching, and day-to-day collaboration.\n\nConfidence analyzing campaign performance and translating data into practical recommendations across media strategy, testing, targeting, creative, and optimization.\n\nStrong organization and prioritization skills, with the ability to manage multiple customers, launches, and workstreams in parallel.\n\nStrong written and verbal communication skills in English.\n\nWhat We Offer You\nAt Smartly, we offer a place where you can advance your career. Here, you'll find:\nAn Inclusive Global Culture: Join a team of over 750 Smartlies, representing more than 60 nationalities across 24 locations in 13 countries. We cultivate a culture built on trust, transparency, and open feedback, where diverse perspectives are valued and encouraged.\nGlobal Impact: Contribute to a company making a global impact, directly influencing our customers' success and business growth.\nFocus on Wellbeing: We prioritize your health with healthcare packages, mental health services, and a commitment to work-life balance through paid holidays and family leave.\nComprehensive Rewards: Benefit from equity options, performance-based rewards, competitive compensation, and career development opportunities.\nFlexible Hybrid Workplace: Experience a hybrid work model, balancing office collaboration with remote work, and the option to work abroad for up to 30 days annually.\nApply Now and Build Your Future with Smartly!\nCurious what it’s like to work at Smartly? Visit our Careers page to see how we grow, collaborate, and make impact together\nAbout Smartly\nSmartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers.\nSmartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it.\nVisit Smartly to learn more.\nThe processing of your information is described in our Candidate Privacy Notice.","description_format":"text","description_chars":5575,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Advertising","Marketing & Sales AI"],"lifecycle":[{"event":"open","at":"2026-10-29T17:56:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":56,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/smartly-paid-media-manager-2","json_url":"https://alion.io/job/smartly-paid-media-manager-2.json","meta":{"generated_at":"2026-11-01T06:25:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9984,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56692},"rest":"https://alion.io/mcp/rest/get_company?id=56692"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartly-paid-media-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartly-paid-media-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartly-paid-media-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartly-paid-media-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartly-paid-media-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3473124}},{"tool":"search_jobs","arguments":{"company":"smartly.io","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3473124},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}