Delivery Manager

As a Delivery Manager, you will be responsible for leading cross-functional teams and ensuring the successful delivery of digital transformation initiatives for large-scale enterprise clients. You will serve as a trusted partner to customers, fostering strong relationships and driving delivery excellence through effective collaboration, risk management, and continuous process improvement. This role offers the opportunity to work in a dynamic international environment and contribute to the growth of SmartOSC’s presence in Korea.

Key Deliverables & Responsibilities

Team Management:

– Lead and inspire cross-functional teams, including project managers, developers, designers, and strategists, fostering a culture of collaboration and excellence.

– Mentor and develop team members to maximize their potential and performance.

Client Management:

– Build and maintain strong client relationships, ensuring satisfaction and alignment with their business objectives.

– Actively participate in client meetings to provide updates, insights, and recommendations.

Process Optimization:

– Continuously refine and implement delivery processes, tools, and methodologies to enhance productivity and quality.

– Drive innovation and best practices to maintain a competitive edge in the market.

Requirements

– Bachelor’s degree in Computer Science, Software Engineering, or a related field.

– Minimum 10 years of experience in project management or delivery roles in IT/digital projects, with at least 5 years in a leadership position. Ability to manage teams on a day-to-day basis with a minimum of 50 people. 

– Ability to assess and manage risks at a project/organizational level.

– Strong understanding of project management principals. Familiarity with Agile and Scrum methodologies.

– Excellent written and verbal communication skills in English, with the ability to present complex ideas clearly to clients and stakeholders.

– Proven ability to manage and lead cross-functional teams. Experience in mentoring team members and fostering a culture of continuous improvement.

– Strong analytical and problem-solving skills. Ability to handle complex situations and make decisions under pressure.

– Experience in client-facing roles with a focus on delivering value and maintaining high client satisfaction.

– Demonstrated success in implementing process improvements and driving efficiency within delivery teams.

Benefits

At SmartOSC, we offer the best to your values:

– Attractive salary package

– Performance review at least once a year

– Professional development assistance

– Working in one of the largest digital transformation agencies in Asia - A professional English environment

– Annual company trip inside or outside Vietnam

Note: By submitting your resume for this position, you acknowledge and consent that the Company may collect, use, store, disclose (where necessary), and otherwise process your personal data for recruitment-related purposes, including evaluating your application, communicating with you, and making hiring decisions. Your personal data may be shared with relevant third parties involved in the recruitment process on a need-to-know basis. You acknowledge and consent that the Company shall retain your personal data for as long as necessary to fulfil the above purposes or to comply with applicable legal obligations. Where permitted by applicable law, you may submit a written request for the deletion of your personal data.