{"id":467128,"url":"https://alion.io/job/smartrent-solutions-architect","title":"Solutions Architect","company":{"id":179636,"name":"SmartRent","domain":"smartrent.com","url":"https://alion.io/company/smartrent","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Phoenix, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":131000,"max_usd":246000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":411},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Intercom","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"SQL","optional":false},{"name":"Azure","optional":true},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true},{"name":"Copilot","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-08-25T21:56:44Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-27T02:39:36Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Who We Are\nSmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry’s only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.\nJob Description\nWe are seeking a Solutions Architect who shares our vision of bringing the SmartRent product suite to the rental housing industry. In this role, you will be responsible for the overall project success and customer satisfaction with respect to new product pilots, client feature requests, custom integrations, and general implementation support for new or existing clients. You will be working with highly driven product, engineering, account management and field operation team members who have already delivered countless successful solutions to our customers. A successful candidate will have project planning and opportunity management skills, technical aptitude, as well as the ability to effectively communicate with key stakeholders. In this position, you will report to our Director of Solutions Architects.\nResponsibilities\nManage client relationships for custom integrations / implementations in the rental housing industry.\nBecome a recognized technical expert with the SmartRent product set and in identifying potential solutions for our clients\nAct as the point person for project management on customer adoption of new products \nMaintain and nurture relationships with existing clients to ensure our products are in constant alignment with their needs\nAnalyze and evaluate client requirements to design effective and efficient solutions.\nReview and refine architectural designs to ensure they align with business goals.\nEnsure project goals are met while contributing to the efficiency and improvement of systems, processes and tools for both internal and external users\nCollaborate with product and engineering teams to understand project requirements and objectives.\nParticipate in client meetings to communicate technical solutions and gather feedback.\nPartner with Account Managers and Strategic Account Directors on account expansion, strategic planning, and Quarterly Business Reviews (QBRs), connecting client business needs with our software solutions by leveraging backend technical skills and data metrics to formulate actionable game plans for both new and existing customers\nEducate internal and external groups on how to implement optimal strategies, techniques and user experience best practices\nManage a ticketing queue for internal teams dedicated to serving our clients.\nUse advanced analytical skills to solve complex problems or problems that do not have routine solutions and takes a new perspective \nPerform risk assessments and proactively address potential issues in the architecture.\nLead projects with manageable risks and resource requirements or small teams, handles day-to-day staff management issues, including resource management and allocation of work\nCreate policies, procedures and best practice documentation\nConduct thorough risk management \nLeverage AI tools and prompt engineering techniques as a standard part of the workflow - including drafting documentation, accelerating research, summarizing complex technical concepts for diverse audiences, and improving the speed and quality of client-facing deliverables.\nChampion AI literacy across internal and external stakeholders by modeling effective prompting practices, identifying use cases where AI can streamline implementations or integrations, and contributing to the development of team-wide AI standards and guidelines.\nStay up-to-date with industry trends, emerging technologies, and best practices.\nRequired Qualifications\n5+ years of relevant experience in a Solutions Architect, Technical Account Manager, Sales Engineer, or similar role.\nSQL and HTML (or other common programming languages).\nAbility to manage multiple projects from planning and scheduling to gathering and providing feedback.\nExperience interacting with C-level clients or other key stakeholders.\nProfessional written and verbal communication skills.\nProficient in Microsoft Excel (vlookup, pivot tables, etc.) with the ability to communicate key findings from large data sets.\nAbility to manage and prioritize a ticketing queue efficiently (we use Jira + Intercom).\nExperience with a CRM (we use Salesforce).\nPreferred Qualifications\nMulti-family housing or Proptech industry experience\nPrevious experience at a SaaS or start-up company\nUnderstanding of APIs and Webhooks\nExperience performing User Acceptance Testing\nProficiency in system and software architecture design\nFamiliarity with cloud technologies and services (e.g., Azure, Google Cloud)\nFamiliarity with AI tools and large language models (e.g., Claude, ChatGPT, Copilot) and experience applying prompt engineering in a professional or technical context.\nWe Put Our Employees First\nWe offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75-100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.\nYou’ll fit right in if you:\nDo the hard work and go out of your way to deliver excellence\n\nOwn outcomes and learn from your mistakes\n\nAre a collaborative and supportive team player-win or lose, you lift others up\n\nValue authenticity, diverse perspectives, and inclusion in the workplace\n\nHave a passion for smart tech and the real estate industry\n\nPrivacy Policy","description_format":"text","description_chars":6111,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Smart Home Devices","PropTech","Access Control & Alarm Systems"],"lifecycle":[{"event":"open","at":"2026-09-06T12:20:47Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.845,"p_room":0.36,"age_days":61,"expected_fill_days":38,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/smartrent-solutions-architect","json_url":"https://alion.io/job/smartrent-solutions-architect.json","meta":{"generated_at":"2026-10-27T02:54:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2215,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179636},"rest":"https://alion.io/mcp/rest/get_company?id=179636"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartrent-solutions-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartrent-solutions-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartrent-solutions-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartrent-solutions-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartrent-solutions-architect"}]}