{"id":241782,"url":"https://alion.io/job/smartsheet-developer-community-manager","title":"Developer Community Manager","company":{"id":1678,"name":"Smartsheet","domain":"smartsheet.com","url":"https://alion.io/company/smartsheet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":22,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":42},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Slack","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-08-24T09:01:26Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-25T16:59:38Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.\nDeveloper Community Manager\nLocation: Bengaluru, India\nAbout the Role\nSmartsheet is looking for a Developer Community Manager to build, grow, and lead our developer community from the ground up. In this role, you will establish the foundation, help define the culture, and create the programs that turn individual developers into an engaged community.\nYou will earn trust one conversation at a time, and scale engagement through content, consistency, and authentic connection. You will report directly to the Director of Community and partner closely with Product, Engineering, Marketing, and Customer Success to ensure the developer voice informs everything we build.\nOur Community is central to how customers succeed - and our developer ecosystem is a critical part of that mission. This is a rare opportunity to build something from the ground up and leave a lasting mark on how the next generation of Smartsheet builders connect, learn, and grow.\nYou Will:\nAct as the community's primary voice: respond to questions and threads across platforms.\nModerate channels to ensure a safe, inclusive environment; enforce guidelines and manage escalations professionally.\nDrive engagement by sparking conversations, surfacing resources, and keeping threads active.\nHost recurring office hours and AMAs with internal guests to build relationships and identify developer needs.\nNurture emerging contributors and connect them to broader advocacy programs.\nManage the content calendar; plan, create, and schedule engaging content with internal guests.\nDesign developer challenges, prompts, and hackathons to drive participation and reward technical excellence.\nImplement gamification and badging for user recognition.\nIdentify and help create technical content (tutorials, guides, use-cases) to lower entry barriers and deepen developer expertise.\nCapture and translate community feedback, pain points, and feature requests into actionable insights.\nTriage bug reports and roadmap requests; ensure closure with community members.\nReport regularly on community health metrics like engagement rate, response time, and sentiment.\nYou Have:\n5 years of experience in Developer relations or community management, with a track record of building communities from scratch.\nProven success launching a community; ability to describe how you drove early engagement and scaled membership.\nExperience establishing governance, moderation, and content programs on Slack and platforms like Discourse, or Reddit.\nCS degree, equivalent software engineering experience, or a foundation in open-source development.\nFamiliarity with work management or automation platforms; Smartsheet experience is a plus.\nStrong written communication; ability to write technical, warm, and human responses for all user levels.\nProven ability to execute a content calendar that balances evergreen education with timely challenges.\nEmpathy for developers; ability to celebrate wins publicly and handle sensitive feedback discreetly.\nExperience working effectively cross functionally and driving alignment\nData-informed: Consistently track and use community health data to drive program improvements.\nGet to Know Us:\nAt Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.\nEqual Opportunity Employer:\nSmartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. \nIf there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.","description_format":"text","description_chars":4822,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Project & Work Management Software"],"lifecycle":[{"event":"open","at":"2026-09-05T10:31:18Z"}],"visa":[],"liveness":{"score":25,"band":"fade","label":"Fading","p_open":1,"p_active":0.569,"p_room":0.44,"age_days":61,"expected_fill_days":57,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/smartsheet-developer-community-manager","json_url":"https://alion.io/job/smartsheet-developer-community-manager.json","meta":{"generated_at":"2026-10-25T20:49:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29416,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1678},"rest":"https://alion.io/mcp/rest/get_company?id=1678"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartsheet-developer-community-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartsheet-developer-community-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartsheet-developer-community-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartsheet-developer-community-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartsheet-developer-community-manager"}]}