{"id":241966,"url":"https://alion.io/job/smartsheet-senior-people-partner-operations","title":"Senior People Partner & Operations","company":{"id":1678,"name":"Smartsheet","domain":"smartsheet.com","url":"https://alion.io/company/smartsheet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":20,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-20T05:45:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":84000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2641},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Smartsheet","optional":false}],"status":"closed","first_seen_at":"2024-11-11T13:18:28Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-09T18:32:52Z","board_verified":false,"closed_at":"2026-10-09T18:32:52Z","days_open":697,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":695},"description":"For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.\nSmartsheet Bulgaria is looking for an experienced professional to represent our People and Culture team in Bulgaria. This role will require to support the EMEA region by aligning everyday people practices with organisational objectives to drive performance, streamline processes, and maintain operational compliance across multiple international entities. The role balances day-to-day manager coaching and employee relations with full ownership of local People Operations for Bulgaria, as well as broader compliance tracking for assigned European markets.\nThis is a hybrid position with occasional travel to Sofia. You will report to the Sr. Manager, People Partnerships who is based in the UK\nYou Have:\nCollaborate closely with leaders across our EMEA Product & Engineering organisation to drive the successful implementation of company-wide people programmes, including talent reviews, compensation planning, and employee engagement initiatives.\nPartner, support, and coach management teams from first-line managers onwards through team dynamics, operational changes, and people strategies.\nManage and resolve employee relations (ER) activities, including performance improvement situations, grievances, and investigations, working directly with managers, employees, and the legal team.\nOwn the end-to-end People Operations lifecycle for all employees in Bulgaria, ensuring local operational compliance and seamless day-to-day execution.\nAct as the local subject matter expert on Bulgarian labour laws, employment practices, and regulatory updates.\nMaintain a working compliance framework and handle queries related to UK or German employment practices depending on the regional business units supported.\nAssist in the administrative creation and maintenance of local employment documents and compliance records.\nSupport Health & Safety management processes on behalf of the company in Bulgaria.\nAnalyse HR trends and metrics to deeply analyse employee data, helping to inform data-driven business decisions and deliver actionable insights.\nCollaborate closely with regional and global Centres of Excellence, including Talent Management, Total Rewards, Talent Acquisition, and People Analytics to deliver seamless HR operations.\nBuild and maintain trust-based partnerships within the business to support the operational work of the wider People team.\nYou Have:\n8+ years of progressive HR experience and hands-on HR operations.\nExperience working within a high-growth, fast-paced global or international organisation supporting multiple countries, legal entities, or cross-border matrix environments.\nDirect experience managing employee relations cases, performance management, and conflict resolution.\nRobust knowledge of Bulgarian employment law and practices is mandatory, coupled with a practical understanding or prior exposure to UK or German employment law frameworks.\nProven experience managing core People Operations workflows for Bulgaria, while additional experience handling or supporting People Operations within France or Germany is highly beneficial.\nProfessional fluency in either French or German is required to directly support specific European business units and multi-country stakeholders.\nExceptional data acumen and analytical skills, with a track record of using data to identify insights and drive action.\nAbility to work independently, manage shifting operational priorities, demonstrate good personal judgement, and handle tasks under pressure.\nStrong attention to detail, time management, and organisational skills.\nHigh level of discretion and the ability to handle sensitive, confidential matters responsibly.\nExperience using modern workspace and HR systems, where experience with Workday, Smartsheet, or Google for Work is a plus.\nFluency in English required.\nLegally eligible to work in Bulgaria on an ongoing basis.\nSmartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.\nGet to Know Us:\nAt Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.\nEqual Opportunity Employer:\nSmartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. \nIf there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.","description_format":"text","description_chars":5936,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Bulgarian","level":"All levels","optional":false},{"language":"French","level":"All levels","optional":false},{"language":"German","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"},{"name":"Bulgaria","iso":"BG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Project & Work Management Software"],"lifecycle":[{"event":"open","at":"2026-09-05T10:31:18Z"},{"event":"close","at":"2026-10-09T18:32:52Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/smartsheet-senior-people-partner-operations","json_url":"https://alion.io/job/smartsheet-senior-people-partner-operations.json","meta":{"generated_at":"2026-10-20T09:11:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10056,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1678},"rest":"https://alion.io/mcp/rest/get_company?id=1678"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartsheet-senior-people-partner-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartsheet-senior-people-partner-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartsheet-senior-people-partner-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartsheet-senior-people-partner-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartsheet-senior-people-partner-operations"}]}