{"id":197678,"url":"https://alion.io/job/smartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible","title":"Sr. Software Engineer II - AI Engineering (Remote Eligible)","company":{"id":1678,"name":"Smartsheet","domain":"smartsheet.com","url":"https://alion.io/company/smartsheet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":23,"ghost_share":0,"stale_share":0.783,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":175000,"max":245000,"currency":"USD","period":"year","gross":null,"usd_annual":245000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Context Engineering","optional":false},{"name":"Databricks","optional":false},{"name":"GCP","optional":false},{"name":"Hallucination","optional":false},{"name":"LLM","optional":false},{"name":"LLMOps","optional":false},{"name":"MLFlow","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-09-03T16:36:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-22T04:50:36Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.\nSmartsheet is building the next generation of AI-powered strategic planning and work execution agents through SmartAssist, our intelligent agent platform. You will work closely with Engineering and AI Platform teams, embedded in a team working in a critical area and building toward a mature Agent Development Lifecycle (ADLC).\nYou will architect how we design, build, and operationalize AI-driven solutions that transform work execution at enterprise scale.\nYou Will:\nDesign and build production-grade LLM-powered agents and workflows within Smartsheet, including architecture decisions on system design, data pipelines, and deployment strategies\nDevelop and optimize prompts, RAG pipelines, and agent reasoning patterns; build evaluation frameworks to measure accuracy, hallucination rates, and performance across model versions\nImplement and manage end-to-end AI systems on cloud infrastructure (AWS, GCP, or Azure), including monitoring, optimization, and incident response\nCollaborate with Engineering, Product, and cross-functional teams to translate business requirements into technical AI solutions that drive real impact\nMentor and guide other engineers on applied ML best practices, modern AI development patterns, and production considerations\nEstablish best practices and standards for AI development, model governance, and responsible AI within the organization\nStay current with the rapidly evolving AI/LLM landscape and evaluate emerging tools, frameworks, and techniques for Smartsheet's needs\nContribute to a full stack application- both legacy and greenfield\nYou Have:\n8+ years of software engineering experience, with at least 2 years working directly with LLMs in production\nDeep, hands-on experience with prompt engineering and context engineering, you understand how model behavior changes with framing, structure, and input design\nStrong working knowledge of RAG architectures: chunking strategies, embedding models, retrieval evaluation, and failure diagnosis\nExperience building or extending LLM evaluation frameworks, you have designed scorers, worked with golden datasets, and thought carefully about what good looks like\nFluency in agent system design, you don't need to own the architecture, but you can engage as a peer on architectural tradeoffs that affect quality\nStrong Python skills; comfortable working in data-heavy environments (Databricks, Delta tables, or equivalent)\nAbility to communicate complex quality findings (written and verbal) to both technical and non-technical stakeholders, you can explain what’s broke, why it matters, and what needs to happen next without losing the room\nStrong cross-functional judgment, you know when to escalate, when to resolve independently, and how to build credibility across engineering, product, and AI platform teams\nA bias for clarity in ambiguous situations, when failure modes are murky and trade-offs are real, you bring structure and a clear point of view rather than waiting for consensus\nLegally eligible to work in the U.S. on an ongoing basis\nBS or MS in Computer Science, a related field, or equivalent industry experience\nStrong Plus:\nExperience with MLflow or similar experiment tracking platforms\nFamiliarity with CI-integrated evaluation pipelines\nExperience with multi-agent orchestration frameworks\nPrior work in an Applied AI or LLMOps function within a product company\nWhat Success Looks Like:\nDelivered measurable, validated quality improvement on at least one SmartAssist agent across our defined quality dimensions\nExpanded evaluation coverage to close the most significant blind spots in our current framework\nEstablished a repeatable quality improvement methodology the broader team can apply\nCurrent US Perks & Benefits:\nEmployer subsidized medical/vision and dental coverage for full-time employees\n401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)\nMonthly stipend to support your work and productivity\nFlexible Time Away Program, plus Sick Time Off\nUS employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans\nUS employees receive 12 paid holidays per year\nUp to 24 weeks of Parental Leave\nPersonal paid Volunteer Day to support our community\nOpportunities for professional growth and development including access to Udemy online courses\nCompany Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account\nTeleworking options from any registered location in the U.S. (role specific)\nSmartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.\nUS Base Salary Pay Range\n$175,000—$245,000 USD\nGet to Know Us:\nAt Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.\nEqual Opportunity Employer:\nSmartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. \nIf there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.","description_format":"text","description_chars":6702,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Project & Work Management Software"],"lifecycle":[{"event":"open","at":"2026-09-03T17:12:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 33 · green card filings: 18","filings_12m":33,"filings_prev_12m":44,"green_card_filings_12m":18,"median_offered_wage_usd":163088,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":17}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.598,"p_room":0.75,"age_days":48,"expected_fill_days":57,"reasons":["conf:1","stale_co","velocity","win:late"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":245000,"is_top_pay":true},"html_url":"https://alion.io/job/smartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible","json_url":"https://alion.io/job/smartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible.json","meta":{"generated_at":"2026-10-22T07:30:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3133,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1678},"rest":"https://alion.io/mcp/rest/get_company?id=1678"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartsheet-sr-software-engineer-ii-ai-engineering-remote-eligible"}]}