{"id":3170206,"url":"https://alion.io/job/smartsheet-technical-program-manager-ii-ai-platforms","title":"Technical Program Manager II - AI Platforms","company":{"id":1678,"name":"Smartsheet","domain":"smartsheet.com","url":"https://alion.io/company/smartsheet","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":23,"ghost_share":0,"stale_share":0.783,"repost_share":0,"time_to_fill_p50_days":57,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":43000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":21},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Function Calling","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Smartsheet","optional":false},{"name":"Confluence","optional":true},{"name":"GitLab","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-10-23T17:40:28Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-30T06:20:13Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.\nAs the Technical Program Manager for AI Platform, you’ll turn our internal AI components and platform foundations into golden paths for the Product & Tech teams shipping AI experiences to customers. You’ll align roadmaps on shared components, establish clear owners, and make platform leverage visible through metrics and reporting. \nYou Will\n Own the shared-foundations program. Maintain the view of components that multiple feature teams need (agent handoff, identity, context, memory, governance, and more). Drive a single accountable owner, clear roles, and decision dates for each, overlaying team roadmaps without replacing them.\nDrive cross-team decisions to closure. Frame the decisions that unblock architecture, sequence product, UX, and engineering inputs, and run working sessions with named owners and dated action items.\nScale an innersource model. Partner with engineering to establish a contribution-based approach for shared AI components: versioned templates, reference implementations, and docs that anyone can improve through review, with clear guidelines, release processes, and safe staged rollout.\nReport on platform scorecard. Define metrics that capture ecosystem leverage, adoption, quality, and team velocity. Set baselines and targets, secure instrumentation, and bring the results into leadership and stakeholder reporting.\nReduce duplication. Identify capabilities built in multiple places and drive consolidation/unification, tracking those migration plans across teams.\nPartner on governance. Work with security, identity, audit, and legal teams to continually iterate and track responsible AI requirements within the platform.\nCommunicate clearly. Write decision-first updates tailored to leaders and project stakeholders. \nYou Have\n2-4 years of technical program management on platform, infrastructure, or developer-experience programs spanning many teams and timezones. \nFluency in LLM & agent systems: orchestration, tool use, MCP, memory, context, evals.\nExperience defining platform or developer metrics: baselines, targets, instrumentation, and adoption measures. You’ve made invisible infrastructure work visible to leadership.\nExperience enabling shared components through SDK-style or innersource models, including versioning and release management.\nProven ability to lead without authority across engineering, product, UX, and security.\nStrong planning discipline: dependency mapping, risk tracking, capacity awareness.\nExcellent written communication, especially decision memos and executive reporting.\nLegally eligible and available to work a hybrid schedule in BLR office. \nFluency in English is required.\nNice to have\nFamiliarity with agent interoperability protocols and data platform governance tooling.\nExperience consolidating internal systems and managing build/buy/adopt decisions.\nFamiliarity with AI governance, agent identity, auditing, and compliance.\nExperience with Jira, Confluence, GitLab, and work-management tools at scale.\nGet to Know Us:\nAt Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths-because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.\nEqual Opportunity Employer:\nSmartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. \nIf there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.","description_format":"text","description_chars":4656,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Project & Work Management Software"],"lifecycle":[{"event":"open","at":"2026-10-23T18:18:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":6,"expected_fill_days":57,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/smartsheet-technical-program-manager-ii-ai-platforms","json_url":"https://alion.io/job/smartsheet-technical-program-manager-ii-ai-platforms.json","meta":{"generated_at":"2026-10-30T09:01:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12889,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1678},"rest":"https://alion.io/mcp/rest/get_company?id=1678"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartsheet-technical-program-manager-ii-ai-platforms"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartsheet-technical-program-manager-ii-ai-platforms"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartsheet-technical-program-manager-ii-ai-platforms"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartsheet-technical-program-manager-ii-ai-platforms\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartsheet-technical-program-manager-ii-ai-platforms"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3170206}},{"tool":"search_jobs","arguments":{"company":"smartsheet.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3170206},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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