{"id":693442,"url":"https://alion.io/job/smartsuite-professional-services-consultant","title":"Professional Services Consultant","company":{"id":687347,"name":"SmartSuite","domain":"smartsuite.com","url":"https://alion.io/company/smartsuite","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":75000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":258},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T18:39:10Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-15T13:36:33Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"About SmartSuite\nAt SmartSuite, we believe that work should be both productive and joyful. As a fast-growing SaaS company, we empower teams around the world to streamline how they manage business processes, projects, and workflows-all in one powerful, no-code platform.\nOur platform redefines work management by bringing together the essential tools businesses need-databases, task management, automation, dashboards, collaboration tools, and more-into a single, beautifully designed workspace. Whether you’re managing day-to-day operations or driving strategic initiatives, SmartSuite enables teams to work smarter, faster, and more collaboratively.\nWhy SmartSuite?\nImpactful Work: Join a company on a mission to revolutionize how teams work across industries. We help organizations-from startups to Fortune 500 companies-transform the way they operate.\nInnovative Technology: Be part of a team that integrates cutting-edge technologies, including generative AI, to deliver exceptional experiences for users.\nCustomer-Centric: At SmartSuite, the customer is at the heart of everything we do. We’re proud to support organizations across more than 100 countries, helping teams of all sizes and industries transform the way they work. This global reach positions us as a leader in the next generation of work management, delivering innovative solutions tailored to the unique needs of our diverse customer base.\nCollaborative Culture: We foster a culture of innovation, inclusivity, and mutual respect. Every voice matters, and we encourage everyone to bring their best ideas forward.\nWhat We Value:\nInnovation: Always pushing boundaries to create something exceptional.\nCollaboration: Working together to achieve more.\nCustomer Success: Delivering real value that makes a difference.\nIntegrity: Doing what’s right-always.\nDiversity: Embracing unique perspectives and experiences.\nGratitude: Celebrating each other’s contributions and our shared success.\nWhy Join Us?\nBy joining SmartSuite, you’ll be part of a passionate team committed to building something extraordinary. We provide the tools, resources, and environment for you to do your best work while growing professionally.\nIf you’re looking to work with a company that’s not just a leader in technology but also a place where people thrive-SmartSuite is the place for you.\nAbout the role\nSmartSuite is seeking a Professional Services Consultant to join our growing Professional Services team. In this role, you will serve as a trusted advisor and platform expert for SmartSuite customers, guiding them through the full lifecycle of solution delivery, from requirements discovery through implementation and adoption.\nYou’ll bring deep functional knowledge of the SmartSuite platform to help clients address complex Governance, Risk, and Compliance (GRC) challenges, applying technical and process best practices to design solutions that are both scalable and sustainable. This is a highly collaborative role in which you’ll partner closely with our Product, Sales Engineering, Customer Success, and Go-To-Market teams to ensure clients realize measurable value from their SmartSuite investment.\nThis role is ideal for someone who thrives at the intersection of technology and client engagement, a problem-solver who takes pride in translating real business needs into elegant, no-code solutions and who is comfortable owning client relationships and engagements with increasing independence over time.\nWhat you'll do\nPartner directly with clients to identify, define, and document key business and functional requirements across GRC workflows and processes\nDesign and configure SmartSuite solutions using our no-code platform that meet validated client requirements\nBuild, test, and iterate on configured solutions in close collaboration with client stakeholders to ensure quality and alignment\nDevelop and deliver critical process documentation and implementation artifacts, including solution design documents, workflow maps, and configuration guides\nSupport user acceptance testing and drive end-user adoption of configured solutions through enablement sessions and training materials\nProvide project management support throughout the engagement lifecycle, including milestone tracking, risk identification, and stakeholder communication\nServe as a subject matter expert on GRC best practices, helping clients understand how SmartSuite can be leveraged to modernize and strengthen their compliance and risk programs\nCollaborate cross-functionally with Product, Sales Engineering, and Customer Success teams to surface client feedback, inform platform improvements, and contribute to repeatable delivery frameworks\nWhat We're Looking For\nStrong interest and aptitude in no-code platforms, SaaS, workflow automation, and business process design\nA client-first mindset, with genuine excellence in client-facing environments and ownership of the client experience from kickoff through delivery\nDemonstrated ability to understand complex business requirements and translate them into practical, well-structured platform configurations\nExcellent communication and stakeholder management skills, with the ability to engage confidently at multiple levels of an organization\nDetail-oriented and analytical, with comfort configuring systems across fields, views, dashboards, automations, and integrations\nStrong project management instincts, organized, proactive, and able to manage competing priorities across multiple engagements\nThe ability to work independently and manage client engagements with minimal oversight; while onboarding will include structured support, the expectation is that consultants will grow into fully independent ownership of their engagements\nCollaborative by nature, with experience working cross-functionally with Product, Sales, and Customer-facing teams\nCuriosity, adaptability, and a continuous learning mindset\nPreferred Experience\n2-3 years of experience in GRC or a related discipline, including Risk Management, Compliance, Third-Party Risk, or Business Continuity, ideally gained within a Big 4 firm or comparable professional services environment\nDemonstrated experience managing or contributing independently to client engagements, with a track record of delivering quality outcomes with limited supervision\nExperience with SmartSuite or another GRC platform or solution\nBackground in implementation, consulting, customer success, or solutions engineering\nExperience developing client-facing deliverables such as process documentation, solution design documents, or user training materials\nComfort working with structured data, reporting, and dashboards in a client delivery context","description_format":"text","description_chars":6670,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Project & Work Management Software","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-09-11T01:26:55Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.494,"p_room":0.36,"age_days":49,"expected_fill_days":31,"reasons":["conf:3","urgency","win:tail","crowd:junior"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/smartsuite-professional-services-consultant","json_url":"https://alion.io/job/smartsuite-professional-services-consultant.json","meta":{"generated_at":"2026-10-15T14:13:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21754,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687347},"rest":"https://alion.io/mcp/rest/get_company?id=687347"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmartsuite-professional-services-consultant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmartsuite-professional-services-consultant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmartsuite-professional-services-consultant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smartsuite-professional-services-consultant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmartsuite-professional-services-consultant"}]}