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Client Support Specialist - SMA Support Services

SMA Support Services • English: B2 • 4 days ago
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Salary
≈ $50k – $110k per year (Estimated)
Location
Remote (location not specified)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 15, 2026.

Overview
Company
Impact
Profile match

SMA Support Services

Dedicated virtual assistants for roofers and contractors: answering, estimates, insurance claims, bookkeeping and AR. Sell more and get paid faster.
smasupport.us • Quezon City • Andover • Office Management • Virtual Assistant Services • Professional Services • 201-500 employees • Est. 2014

Build your career with SMA Support Services!

We are a dynamic Business Process Outsourcing (BPO) company connecting talent with top-tier U.S. clients in construction and roofing.

We invest in your success: Every new team member receives comprehensive, paid training to ensure you’re fully equipped and confident before supporting our clients.

Ready to grow your career in a supportive, international environment? Join us-apply today!

Qualifications

  • At least 3 years in the BPO industry
  • Excellent English communication and multitasking skills
  • Appointment setting background and other similar roles is a PLUS
  • Preferably with a background in Customer Service
  • Willing to work graveyard and can start training immediately
  • Has an existing home office setup with a conducive work environment
  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, 16GB RAM, functional camera, industry
  • Excellent noise-canceling headset, and dual monitor
  • A stable internet connection with at least 25 Mbps upload and download
  • Back-up power/internet is a plus

Offer

  • Long-term/full-time position
  • Salary offer is at 31,391.08gross
  • 5,000 Client Deployment Allowance
  • Pay begins on day 1 of training
  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
  • Paid Leaves
  • Attendance and performance-based incentives
  • Quarterly In-person Team-Buildings
  • Annual Company Outing
  • Annual Year-End Party
  • Annual Performance Review
  • 13th-month pay, Government-mandated benefits
  • MP2 Contributions
  • Career Advancement Opportunities
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