{"id":745686,"url":"https://alion.io/job/smiinc-operations-specialist-remote-must-reside-in-near-nashville","title":"Operations Specialist - Remote (Must reside in near Nashville)","company":{"id":20240,"name":"Smiinc","domain":"smi-inc.com","url":"https://alion.io/company/smiinc","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":72000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":77},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-11T14:08:05Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-09-24T02:52:34Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"It's fun to work in a company where people truly BELIEVE in what they're doing!\nWe're committed to bringing passion and customer focus to the business.\nOPERATIONS SPECIALIST\nSystems & Methods, Inc. (SMI)\nSMI is one of the most highly regarded technology producers in the human services field. We develop state-of-the-art solutions for complex human service operations. To maintain our prominence in this competitive industry, SMI recruits individuals who are technical, creative, client-focused, and most importantly willing to go the Extra Mile. With over 50 years as a family-owned and operated business, SMI considers its employees and clients part of an extended family. We are a family serving families. Our culture is one of teamwork, dedication, empowerment, and a strong emphasis on work-life balance. We offer an optimal atmosphere for career growth and achievement while remaining competitive in terms of compensation and benefits. We are multi-state operation and administrative private company with a staff of over 700 employees throughout the United States. We depend on the expertise of our SMI team to support and develop the very best systems and product lines in the industry and expect continued innovation. If you are looking for a meaningful and fulfilling career, we hope that you will consider SMI.\nPosition Overview\nThe Operations Specialist is responsible for assisting the Operations Manager of the SDU and other Management in a variety of tasks within the SDU Operation. Tasks which include; Data Entry, Scanning, Customer Service and backup to other SDU positions.\nRequired Skills/Ability To:\nMust maintain a general understanding of policies and procedures\nMaintain the ability to collect, research, organize and analyze data\nPossess the ability to work as a team member, but also independently at times with limited direction\nSuccessful at working in a fast-paced environment\nMaintain flexibility and/or the ability to work overtime as needed in order to meet stringent schedules and timelines\nData entry skills required\nScanning/imaging experience desired\nKnowledge Of:\nModern office practices, procedures, and equipment; and\nInterpersonal skills using tact, patience, and courtesy \n*Must reside near Nashville, TN. This position is Remote*\nPaid Training (In-office)\n$$$ Bi-annual Bonuses to those who Qualify*! $$$\nHealth Club Reimbursements\nCareer Growth Opportunities\nExciting, Fun, and Supportive Work Environment\nCoworkers Who Feel Like Family; We celebrate you!\nWe are an Equal Opportunity Employer. We are a Drug-Free Workplace. #WeHireVets-Spouse #WelcomeVets\nQualifications\nEducationPreferred\nHigh School or better\nExperience Preferred\n1-2 years: High School Diploma or equivalent required At least one year prior experience in the areas of data entry, child support or other related field. Will accept equivalent combination of education and experience that provides the knowledge, skills and abilities needed to perform the duties assigned Experience in SDU (State Disbursement Unit) applications highly preferred Basic knowledge of Microsoft Office\nEqual Opportunity Employer\nThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.","description_format":"text","description_chars":3318,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual bonuses","Growth opportunities"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Payments"],"lifecycle":[{"event":"open","at":"2026-09-11T14:08:05Z"}],"liveness":{"score":71,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.79,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:2","win:mid","comp:junior"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/smiinc-operations-specialist-remote-must-reside-in-near-nashville","json_url":"https://alion.io/job/smiinc-operations-specialist-remote-must-reside-in-near-nashville.json","meta":{"generated_at":"2026-09-24T07:25:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}