{"id":2374259,"url":"https://alion.io/job/smile-train-graphic-design-manager","title":"Graphic Design Manager","company":{"id":1860806,"name":"Smile Train","domain":"smiletrain.org","url":"https://alion.io/company/smiletrain","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":213000,"period":"year","method":"role_country_seniority_unknown","sample_n":2004},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Canva","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-13T10:37:59Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"Organizational Overview\nSmile Train is the world’s leading cleft-focused organization. Our vision is a world where everyone has access to safe, high-quality comprehensive cleft care and can live a full and healthy life. We train and support doctors and other medical professionals to provide our patients with free, life-changing, comprehensive cleft treatment. This sustainable model has allowed us to support more than 2 million cleft surgeries in 95+ countries since our founding in 1999, and we’re still just getting started. We are truly changing the world one smile at a time!\nMake a Difference!\nAs Smile Train’s Graphic Design Manager they will serve as the\nday-to-day leader of Smile Train’s design function, helping execute the organization’s visual identity, creative strategy, and design ecosystem. The role ensures creative work strengthens the Smile Train brand while advancing fundraising, advocacy, thought leadership, and audience engagement goals.\nWorking closely with the broader creative and communications teams, the Graphic Design Manager translates organizational priorities into compelling, audience-centered visual experiences across digital, social, print, campaigns, events, donor communications,\nand executive initiatives.\nThe Graphic Design Manager sets a high bar for creative excellence and consistency across the organization. They establish and uphold design standards, guide designers and freelancers, and help the team evolve its creative practice by bringing a deep understanding of contemporary design, digital and social best practices, audience behavior, and emerging creative trends. The role is expected to go beyond execution, using strategic thinking and performance insights to continually strengthen how Smile Train shows up visually across channels.\nKey Responsibilities\nCreative Strategy & Brand Leadership\nHelp shape and evolve Smile Train's global visual identity.\nPartner with Communications leadership to develop creative strategies supporting organizational goals.\nTranslate audience insights and campaign objectives into effective visual concepts.\nEnsure creative work supports fundraising, advocacy, awareness, and thought leadership priorities.\nIdentify opportunities to strengthen brand consistency and visual differentiation.\nCreative Development & Campaign Leadership\nLead the design and development of integrated campaigns across digital, social, web, email, events, donor communications, advocacy, and thought leadership initiatives.\nDevelop creative concepts from initial brief through final execution.\nPresent and articulate creative rationale to internal stakeholders.\nPartner with Editorial and Video leadership to create cohesive storytelling experiences.\nEnsure all creative assets meet high standards for quality, accessibility, and brand consistency.\nDesign Systems & Governance\nMaintain and evolve Smile Train's brand standards and visual guidelines.\nDevelop templates, toolkits, and creative resources for global teams.\nEstablish scalable design systems that improve consistency and efficiency.\nWith Global Brand Creative Director, review and approve creative assets, produced by freelancers, agencies, and regional teams.\nEnsure visual representation aligns with ethical storytelling principles and organizational values.\nAudience Experience & Innovation\nApply audience insights, user behavior, and performance data to improve creative effectiveness.\nMonitor trends in design, digital experiences, accessibility, motion, and emerging technologies.\nExplore innovative approaches to storytelling, design systems, AI-assisted creative workflows, and content creation.\nChampion user-centered design principles across all communications efforts.\nCross-Functional Collaboration\nServe as a strategic creative partner to Programs, Fundraising, Partnerships, Advocacy, and Executive Leadership.\nCollaborate closely with Editorial, Video, Social Media, and Internal Communications teams.\nSupport campaign planning and integrated communications initiatives.\nFacilitate design planning across departments and major organizational priorities.\nTeam Leadership & Mentorship\nMentor designers, freelancers, consultants, and interns.\nIn collaboration with the Global Brand Creative Director, provide creative direction and feedback on projects across the organization.\nManage freelance designers, illustrators, agencies, and production partners.\nFoster a culture of collaboration, innovation, and creative excellence.\nBrand Stewardship\nServe as a guardian of Smile Train's visual identity and creative standards.\nEnsure all creative work reflects organizational values and brand positioning.\nProtect and strengthen Smile Train's reputation through thoughtful design and visual storytelling.\nSupervisory Responsibilities\nDirect management of: Graphic Design Specialist.\nCandidate Profile\nThe ideal candidate is a seasoned creative leader who blends strategic thinking with hands-on design expertise. With 7-10 years of experience in graphic design and brand leadership, they bring a proven track record of guiding integrated campaigns from concept to execution while upholding rigorous brand standards. They are equal parts creative visionary and pragmatic manager - comfortable presenting concepts to executive stakeholders, mentoring designers and freelancers, and translating audience insights into visual work that drives fundraising, advocacy, and engagement goals. Fluent in Adobe Creative Suite and modern design tools, they stay ahead of trends in digital, motion, and AI-assisted creative workflows without losing sight of accessibility and ethical storytelling. Above all, they're a collaborative brand steward who thrives in a mission-driven environment and is energized by the chance to use design in service of a global humanitarian cause.\nRequired Education and Experience \nBachelor’s degree in graphic design, Visual Communications, Fine Arts, or related field.\n7-10 years of experience in graphic design, creative services, visual communications, or brand design.\nDemonstrated experience leading creative projects and integrated campaigns.\nExpert knowledge of Adobe Creative Suite, Canva and modern design tools.\nStrong understanding of branding, visual storytelling, user experience, and accessibility.\nExperience managing freelancers, agencies, or creative contributors.\nExcellent presentation, communication, and stakeholder management skills.\nPreferred Education and Experience\nExperience in nonprofit, healthcare, international development, advocacy, or mission-driven organizations preferred.\nTravel\nSome travel may be required.\nCompensation\n83,6000-90,000 USD annually\nWhy You’ll Love Working Here!\nSmile Train team members enjoy a full range of innovative benefits...\nMeaningful Work- Be part of work that creates meaningful, lasting impact - changing the world one smile at a time.\nWe’ve Got You 100% Covered- Prioritize the health of you and your family with top tier, comprehensive health, pharmacy, dental, and vision coverage.\nPlan for Your Future- Build toward your long-term goals with our 401(k) retirement plan and generous employer match to help invest in your future.\nRest and Recharge- Enjoy a generous PTO package, paid holidays, and sick time so you can rest, recharge, and return feeling your best.\nFamily Matters- We support employees through life’s most important moments with paid parental leave and family care benefits, giving you time and flexibility for the people who matter most.\nMind Your Mental - Free access to professional mental health counseling to keep you grounded.\nLearn and Grow- Take advantage of an annual professional development stipend and opportunities to expand your skills and continue learning.\nWork Your Way- Balance collaboration and flexibility with our hybrid work model, based out of our conveniently located Midtown Manhattan office.\nTravel the World- See our impact firsthand while partnering with global colleagues and programs through opportunities for domestic and international travel.\nAccountability Expectations\nOwnership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.\nTransparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.\nEmotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.\nEmpowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role\nTeam Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment\nApplication Process\nSmile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.\nTo apply, please complete the application online. Include your CV, portfolio, and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible.","description_format":"text","description_chars":9352,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work","Parental leave","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Professional Services","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-12T18:16:12Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.595,"p_room":0.55,"age_days":27,"expected_fill_days":20,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/smile-train-graphic-design-manager","json_url":"https://alion.io/job/smile-train-graphic-design-manager.json","meta":{"generated_at":"2026-10-13T10:53:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16769,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1860806},"rest":"https://alion.io/mcp/rest/get_company?id=1860806"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmile-train-graphic-design-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmile-train-graphic-design-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmile-train-graphic-design-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smile-train-graphic-design-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmile-train-graphic-design-manager"}]}