{"id":1633689,"url":"https://alion.io/job/smiledoctors-front-desk-coordinator-ii-concierge","title":"Front Desk Coordinator II - Concierge","company":{"id":2811875,"name":"Smile Doctors","domain":"smiledoctors.com","url":"https://alion.io/company/smiledoctors-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Darien, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1977},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-05-08T04:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T06:53:25Z","board_verified":true,"closed_at":null,"days_open":532,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":532},"description":"Looking for a career that makes you smile?\nWe’re seeking a Front Desk Coordinator II to join our growing team. \n\nHow you’ll make us better: \n\nGreets and receives customers, determines nature of visit, and notifies appropriate team member(s).\nPerforms various administrative duties.\nWelcomes visitors to the practice and provides information about clinic features\nAnswers, screens, and routes incoming calls and takes messages as needed\nChecks-in and collects general information from patients on their first visit\nNotifies clinicians of patient arrival and readiness\nMakes appointments for returning patients as necessary\nPrints/reprints appointment reminders and school/work excuses\nVerifies insurance information, investigates any issues, and works towards a resolution\nMakes changes to the patient schedule as necessary\nPresents contracts to patients, coordinates payment arrangements and/or account resolution\nReceives, stores, and delivers shipments and mail\nTakes payments and posts to account\nUpdates charts and patient information\nDrives internal marketing initiatives and fosters participation from everyone\nConsistently encourages/presents patients with non-clinical ways to utilize the Smile Doctors Anywhere application to support their experience throughout the course of treatment\nCommunicates office supply requirements to the Practice Director for monthly supply order\n\nYour special skills:\nWe’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:\nAbility to establish and maintain good working relationships with patients and coworkers\nAbility to communicate effectively verbally and in writing\nAbility to listen and understand information verbally and in writing\nPrerequisites for success:\nHigh School Diploma or equivalent required\nSix (6) months as a Smile Doctors Front Desk Coordinator I\nBilingual a plus, but not required\n\nThe Perks:\nIn exchange for the dynamic contribution you’ll bring to our team, we offer:\nCompetitive salary \nMedical, dental, vision and life insurance \nShort and long-term disability coverage \n401(k) plan \n2 weeks paid time off in your first year + paid holidays\nDiscounts on braces and clear aligners for you and your family members \n\nWhy Smile Doctors?\nAs the nation’s leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. \n\nSmile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we’re looking for passionate, innovative professionals who can join us in changing the way the world smiles.","description_format":"text","description_chars":2971,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:28:25Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.244,"p_room":0.28,"age_days":532,"expected_fill_days":30,"reasons":["conf:2","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/smiledoctors-front-desk-coordinator-ii-concierge","json_url":"https://alion.io/job/smiledoctors-front-desk-coordinator-ii-concierge.json","meta":{"generated_at":"2026-10-22T07:03:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2424,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2811875},"rest":"https://alion.io/mcp/rest/get_company?id=2811875"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmiledoctors-front-desk-coordinator-ii-concierge"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmiledoctors-front-desk-coordinator-ii-concierge"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmiledoctors-front-desk-coordinator-ii-concierge"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smiledoctors-front-desk-coordinator-ii-concierge\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmiledoctors-front-desk-coordinator-ii-concierge"}]}