{"id":2586034,"url":"https://alion.io/job/smith-intelligent-distribution-rma-coordinator","title":"RMA Coordinator","company":{"id":2593728,"name":"Smith","domain":"smithweb.com","url":"https://alion.io/company/smithweb","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Amsterdam, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":29000,"max_usd":51000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-15T09:09:53Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Job Purpose\nTo research and issue all customer requests for material return; coordinate returns to vendors\n\nEssential Job Duties\nServe as the primary point of contact for all customer service inquiries related to RMAs, RTVAs, and returns.\n\nProcess and issue customer credits and vendor debits in a timely and accurate manner.\n\nVerify all available information to ensure the returned product matches product shipped to/from Smith and Associates.\n\nRespond to accounting inquiries and provide supporting documentation as needed.\n\nPrepare and distribute weekly and monthly RMA/RTVA reports\n\nTrack return material movement and ensure proper documentation is maintained for audits and internal controls.\n\nAssist with routine and scheduled cycle counts to validate stock accuracy.\n\nUtilize internal databases to ensure physical inventory aligns with system-recorded locations and quantities.\n\nCollaborate with Inventory, Receiving, Logistics, QC , Accounting, Legal and other departments to support day-to-day activities.\n\nProvide backup support for other functions within the Operations team as needed.\n\nCompetencies\nAbility to multi-task\n\nMust be detail oriented and able to work in a fast-paced environment\n\nExperience\nAt least 2 years of proven warehouse experience in an all-around role, specifically within the electronics or IT parts industry.\n\nA keen eye for detail and the ability to detect physical defects in components.\n\nStrong written and oral communication skills.\n\nExcellent organizational and multitasking abilities.\n\nThe ability to lift up to 15kg.\n\nExperience with Microsoft Office, specifically Excel, is a plus.\n\nKnowledge of the electronics distribution field is a bonus.\n\nSoftware Requirements\nMS Office\n Position Type\nFull-Time/Regular\n#LI-NV1\nWe are an Equal Opportunity/AffirmativeAction Employer.","description_format":"text","description_chars":1815,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Military Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-15T04:07:23Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.533,"p_room":0.75,"age_days":17,"expected_fill_days":24,"reasons":["conf:20","stale_co","win:late","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/smith-intelligent-distribution-rma-coordinator","json_url":"https://alion.io/job/smith-intelligent-distribution-rma-coordinator.json","meta":{"generated_at":"2026-10-16T07:31:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5372,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2593728},"rest":"https://alion.io/mcp/rest/get_company?id=2593728"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmith-intelligent-distribution-rma-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmith-intelligent-distribution-rma-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmith-intelligent-distribution-rma-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smith-intelligent-distribution-rma-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmith-intelligent-distribution-rma-coordinator"}]}