# Inbound Call Center Representative

Who We Are: SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country. We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values: Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new. Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly cha

- **Id**: 3557289
- **Url**: <https://alion.io/job/smithrx-inbound-call-center-representative-3>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Lehi, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-30T23:34:24Z
- **Employer posted date**: 2026-10-30
- **Last verified at**: 2026-11-09T01:37:02Z
- **Board verified**: yes
- **Days open**: 9
- **Description format**: text
- **Description chars**: 5370
- **Description truncated**: no
- **Benefits**: Equity, Health insurance, Parental leave, Professional development
- **Relocation offered**: no
- **Industries**: Health Insurance & Benefits

## Company

- **Id**: 1857
- **Name**: SmithRx
- **Domain**: smithrx.com
- **Url**: <https://alion.io/company/smithrx>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Salary estimate

- **Min usd**: 36000
- **Max usd**: 68000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 1280

## Technologies

- **HIPAA** — Optional: no
- **Microsoft Office** — Optional: no
- **Salesforce** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 9

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-10-31T01:32:59Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 8
- **Expected fill days**: 56
- **Reasons**: conf:0, win:early, comp:junior
- **Computed at**: 2026-11-08T05:47:12Z

---
[Page](https://alion.io/job/smithrx-inbound-call-center-representative-3) · [JSON](https://alion.io/job/smithrx-inbound-call-center-representative-3.json)

Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.