{"id":250903,"url":"https://alion.io/job/smiths-group-application-customer-engineer-ii","title":"Application / Customer Engineer II","company":{"id":5486,"name":"Smiths Group","domain":"smiths.com","url":"https://alion.io/company/smiths-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":85,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laconia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":227000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":399},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-29T16:46:29Z","employer_posted_date":"2026-07-29","last_verified_at":"2026-10-14T10:33:36Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey.\nSTS Aerospace in Laconia, NH is searching for an Application / Customer Engineer II to join the team. This position is responsible for the interpretation of complex customer requirements, develops, plans, and implements design solutions via engineering analysis, product capability, manufacturing knowledge, and engineering processes across all product lines. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities.\n Essential Duties and Responsibilities Include: Other duties may be assigned.\nCollaboratively work with internal teams in pursuit of new business opportunities. Knowledgeable in product application and configuration, design solutions, manufacturing processes, tooling, and cost estimates across all product lines.\nIndependently accesses complex customer requirements and executes complicated technical tasks associated with the engineering release process including but not limited to, requirements management, product configuration, test protocol, technical documentation, engineering drawings, change management / implementation and contract review deliverables across all product lines.\nLeads activities with internal and external customer agents to address and resolve part configuration, change management, and change implementation throughout the entire product life cycle.\nKnowledgeable in tasks associated with FAA Technical Standard Orders (TSO) and Parts Manufacturer Approval (PMA)\nReviews and checks engineering calculations, design models, drawings, and design documents for technical content, errors, notes, accuracy, functionality, and completion.\nInitiates and executes continuous improvement and strategic initiatives.\nMay represent the company on industry committees and accompanying duties. \nMust be coachable, goal orientated, self-starter, and excel independently or in a collaborative environment.\nConsistently, regularly, and predictably at work and on time.\nOther duties may be assigned as needed.\n Education and/or Experience\nBachelor's degree (B. A.) from four-year college or university; and two years related experience and/or training; or equivalent combination of education and experience.\n We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.\nAt no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)","description_format":"text","description_chars":3204,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mechanical Components & Fasteners","Passive Components & Connectors","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-09-05T11:01:46Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.307,"p_room":0.28,"age_days":76,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/smiths-group-application-customer-engineer-ii","json_url":"https://alion.io/job/smiths-group-application-customer-engineer-ii.json","meta":{"generated_at":"2026-10-14T13:08:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16104,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5486},"rest":"https://alion.io/mcp/rest/get_company?id=5486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmiths-group-application-customer-engineer-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmiths-group-application-customer-engineer-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmiths-group-application-customer-engineer-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smiths-group-application-customer-engineer-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmiths-group-application-customer-engineer-ii"}]}