{"id":4149750,"url":"https://alion.io/job/smiths-group-field-service-engineer-iv","title":"Field Service Engineer IV","company":{"id":5486,"name":"Smiths Group","domain":"smiths.com","url":"https://alion.io/company/smiths-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":102,"ghost_share":0,"stale_share":0.961,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T03:56:10Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T08:40:57Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.\nSmiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.\nOur expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.\nThis results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.\n Smiths Detection is seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role suited to an experienced technician or engineer who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a highly operational environment.\nAs part of our field service team, you will be responsible for maintaining, repairing, servicing, and installing advanced X-ray and trace detection systems that support critical aviation and security operations. Working as part of a 24/7 rotating roster, you will play a key role in maximising equipment uptime, ensuring service excellence, and delivering a high standard of customer support.\nThis role requires a strong mechanical, electrical, and electronics fault-finding capability, a proactive approach to learning and knowledge sharing, and the ability to work both independently and collaboratively within a close-knit team.\nKey Responsibilities\nTroubleshoot, service, maintain and repair X-ray and trace detection equipment\nComplete preventative maintenance activities in accordance with service contracts and maintenance schedules\nRespond to equipment faults and corrective maintenance requirements within agreed service levels and KPIs\nDiagnose mechanical, electrical, and electronic faults using multimeters, laptops, software diagnostics, and testing equipment\nTest equipment components and circuits to identify root causes of failures\nReplace belts, rollers, motors, X-ray generators, and other mechanical or electronic components\nInspect, clean, vacuum, de-grease, repair, and replace internal machine components\nInstall and commission new equipment at customer sites alongside internal teams, subcontractors, and customer stakeholders\nComplete service reports, maintenance records, and field service documentation accurately and in a timely manner\nManage spare parts consumption and inventory transactions within internal systems\nParticipate in technical, safety, compliance, and product training programs\nSupport customers, vendors, subcontractors, and internal stakeholders through effective communication and problem-solving\nEnsure tools and test equipment are maintained, calibrated, and fit for purpose\nAnalyse field service trends and provide recommendations for equipment and process improvements\nContribute to continuous improvement initiatives and operational excellence projects\nProvide guidance, training, and support to junior technicians and new team members\nPromote and lead safe work practices while maintaining a strong safety culture\nParticipate in regular team meetings, safety briefings, and operational reviews\n You will bring:\nCertificate III Trade Qualification or Degree in Mechanical, Electrical, Electronics, Mechatronics, IT, or a related discipline\nMinimum 3+ years' experience in a field service, maintenance, engineering, or technical support role\nStrong troubleshooting and fault-finding skills across mechanical, electrical, and electronic systems\nExperience working with industrial equipment, automation systems, security technology, conveyors, machinery, or similar equipment\nAbility to interpret technical information and diagnose equipment issues methodically\nStrong communication and customer service skills\nBasic proficiency with Microsoft Office applications\nA current unrestricted or provisional driver's licence\nAbility to obtain and maintain relevant security clearances and industry licences\nFlexibility to work across a 24/7 rotating shift roster\n Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.\nJoin us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.\nWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.\nAt no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. 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