{"id":4149751,"url":"https://alion.io/job/smiths-group-field-service-engineer-l2-en","title":"Field Service Engineer L2 EN","company":{"id":5486,"name":"Smiths Group","domain":"smiths.com","url":"https://alion.io/company/smiths-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":107,"ghost_share":0,"stale_share":0.963,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Botany, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T03:55:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-15T17:20:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.\nSmiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.\nOur expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.\nThis results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.\n We're seeking an experienced Field Service Engineer (L2) to join our Sydney Airport team. This is a hands-on role ideal for someone who enjoys troubleshooting complex equipment, solving technical challenges, and working directly with customers in a fast-paced operational environment.\nAs a Field Service Engineer, you'll be responsible for maintaining, repairing, installing, and supporting advanced X-ray and trace detection systems that play a critical role in aviation and security operations. You'll work both independently and as part of a highly collaborative team committed to delivering exceptional customer service and technical excellence.\nWhat You'll Be Doing\nTroubleshoot, service, maintain and repair X-ray and trace detection equipment\nComplete preventative maintenance activities in line with service agreements and maintenance schedules\nRespond to equipment breakdowns and corrective maintenance requests within agreed KPI timeframes\nDiagnose mechanical, electrical and electronic faults using multimeters, diagnostic software and testing equipment\nReplace motors, belts, rollers, X-ray generators and other mechanical components\nConduct inspections, cleaning, repairs and component replacement activities within equipment\nInstall, commission and test new systems at customer sites\nComplete service reports, maintenance records and technical documentation accurately and on time\nManage spare parts consumption and inventory transactions through internal systems\nTravel to customer sites across metropolitan, regional and remote locations when required\nParticipate in an on-call roster and provide remote and onsite technical support\nAnalyse service data and contribute to continuous improvement initiatives\nSupport, coach and mentor junior engineers and new team members\nMaintain safe work practices and contribute to a strong safety culture\nCollaborate effectively with customers, contractors and internal stakeholders\n What We're Looking For\nCertificate III Trade Qualification or Degree in Mechanical, Electrical, Electronics, Mechatronics, IT or a related discipline\nMinimum 3+ years' experience in a field service, maintenance or technical support environment\nStrong fault-finding and troubleshooting skills across mechanical, electrical and electronic systems\nExperience working with complex equipment, automation, industrial systems or similar technologies\nAbility to work independently and manage competing priorities\nStrong customer service and communication skills\nProficiency with Microsoft Office applications\nCurrent Australian driver's licence\nAbility to obtain relevant security clearances and industry licences\nFlexibility to work across a 24/7 rotating shift roster and participate in on-call support\nWhy Join Us?\nWork on industry-leading security and detection technology\nBe part of a collaborative and supportive technical team\nDiverse role combining field service, technical problem-solving and customer engagement\nOngoing training and professional development opportunities\nCareer progression within a global technology organisation\nOpportunity to work in a critical infrastructure environment at Sydney Airport\nIf you're a motivated Field Service Engineer looking to take the next step in your career and enjoy working with advanced technology in a dynamic environment, we'd love to hear from you.\n Join us and we’ll help build your career, with excellent training and opportunities for career growth across the business, both locally and globally. You’ll experience an inclusive environment, with strong leadership and a focus on safety and wellbeing. You’ll also have the flexibility to choose from a wide range of benefits to suit your lifestyle, offering you and your family support from a health and wellbeing, financial and lifestyle perspective.\nJoin us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place.\nWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.\nAt no time during the hiring process will Smiths Detection, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.","description_format":"text","description_chars":5624,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mechanical Components & Fasteners","Passive Components & Connectors","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-11-12T08:40:57Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":29,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/smiths-group-field-service-engineer-l2-en","json_url":"https://alion.io/job/smiths-group-field-service-engineer-l2-en.json","meta":{"generated_at":"2026-11-15T21:03:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15927,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5486},"rest":"https://alion.io/mcp/rest/get_company?id=5486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmiths-group-field-service-engineer-l2-en"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmiths-group-field-service-engineer-l2-en"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmiths-group-field-service-engineer-l2-en"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smiths-group-field-service-engineer-l2-en\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmiths-group-field-service-engineer-l2-en"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4149751}},{"tool":"search_jobs","arguments":{"company":"smiths.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4149751},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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