{"id":2727199,"url":"https://alion.io/job/smiths-group-or-general-manager","title":"O&R General Manager","company":{"id":5486,"name":"Smiths Group","domain":"smiths.com","url":"https://alion.io/company/smiths-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":91,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Management","role_family":"Management","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Laconia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":119000,"max_usd":226000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1043},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false}],"status":"live","first_seen_at":"2026-10-16T16:35:51Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-26T03:40:18Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Ready to make your next move? A career at STS Aerospace allows you to take ownership of challenges, think creatively and be a part of our exciting growth journey.\nSTS Aerospace in Laconia, NH is searching for a O&R General Manager to join the team. This position is responsible for the overall leadership, operational performance, and strategic growth of the MRO operation. The General Manager is expected to be a hands-on, working leader capable of stepping into the operation as needed to address gaps, remove bottlenecks, and maintain workflow continuity while also serving as a strong people manager who builds capability, accountability, and engagement across the team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities.\n Essential Duties and Responsibilities include the following. Other duties may be assigned.\nOperational Leadership\nOwn full P&L responsibility for the MRO operation, driving safety, quality, delivery, and cost performance.\nLead daily operations to ensure on-time delivery, regulatory compliance, and adherence to customer and contractual requirements.\nAct as a working manager when required, stepping into the process to troubleshoot issues, cover staffing gaps, or accelerate critical work.\nIdentify, prioritize, and resolve production constraints in a high-growth environment.\nUpholds Smiths Leadership Behaviors and Organizational Values of Passion, Integrity, Respect, Ownership, Customer Focus, & Ethics.\nConsistently, regularly and predictably at work and on time.\nPeople Leadership & Workforce Development\nLead, coach, and develop a largely inexperienced workforce, establishing clear expectations, structured training, and mentorship.\nBuild bench strength through hiring, onboarding, cross-training, and succession planning in a tight labor market.\nFoster a strong safety culture, accountability mindset, and continuous improvement orientation.\nPartner closely with HR to address labor shortages and attrition.\nSafety, Quality & Regulatory Compliance\nEnsure continuous compliance with 14 CFR Part 145, Repair Station Manual (RSM), Quality Control Manual (QCM), training program requirements, and customer/regulatory standards, and all applicable regulatory requirements (ie FAA, EASA, etc)\nPromote and enforce a “zero harm” culture across all levels of the organization.\nTrain team members on safety rules and enforces safe behaviors. Conduct safety meetings, safety observations, safety leadership tours, and incident investigations to ensure a culture of zero harm.\nServe as the senior site leader responsible for repair station compliance, audit readiness, and effective corrective and preventive action (CAPA). \nEnsure personnel authorization, training, and qualification requirements are met and documented in accordance with Part 145 and company procedures.\nDevelops and maintains sound internal control structure for business. \nContinuous Improvement & Strategy\nImplement Lean, continuous improvement, innovation strategy, and capacity-expansion initiatives to support rapid market growth.\nDevelop and execute strategies to balance demand growth with labor, tooling, and facility limitations.\nCollaborate with executive leadership on long-term growth planning, capital investments, and capability expansion.\nCustomer & Stakeholder Engagement\nServe as a senior point of contact for customers, ensuring transparent communication and issue resolution.\nPartner with supply chain, engineering, quality, and commercial teams to align priorities and drive results.\nPromotes organization in industry, manufacturing or trade associations\nSupervisory Responsibilities\nManages 2 subordinate supervisors who supervise a total of 40-60 employees in the Sales, Operations and Engineering and manufacturing areas. Is responsible for the overall direction, coordination, and evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\n Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nProven experience leading teams through growth, change, and operational constraint.\nStrong operational acumen with the ability to move seamlessly between strategic leadership and hands-on execution.\nDemonstrated success developing inexperienced or early-career teams.\n FAA Repairman Certificate (preferred, not required).\nExperience serving as a working or “player-coach” leader in an MRO or production environment.\nFamiliarity with Lean manufacturing, Six Sigma, or continuous improvement methodologies.\nStrong understanding of aviation regulatory environments and repair station operations.\nEducation and/or Experience\nBachelor’s degree in Engineering, Aviation, Operations Management, Business, or a related field (or equivalent experience) and 10+ years of progressive leadership experience in Maintenance, Repair & Overhaul, aviation, manufacturing, or a regulated industrial environment; or equivalent combination of education and experience.\n All your information will be kept confidential according to EEO guidelines.\nWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.\nAt no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)","description_format":"text","description_chars":6484,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mechanical Components & Fasteners","Passive Components & Connectors","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-16T16:39:24Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.609,"p_room":0.9,"age_days":9,"expected_fill_days":27,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/smiths-group-or-general-manager","json_url":"https://alion.io/job/smiths-group-or-general-manager.json","meta":{"generated_at":"2026-10-26T07:42:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10153,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5486},"rest":"https://alion.io/mcp/rest/get_company?id=5486"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsmiths-group-or-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsmiths-group-or-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsmiths-group-or-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/smiths-group-or-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsmiths-group-or-general-manager"}]}