{"id":3429094,"url":"https://alion.io/job/smiths-group-quality-engineer-3","title":"Quality Engineer","company":{"id":5486,"name":"Smiths Group","domain":"smiths.com","url":"https://alion.io/company/smiths-group-plc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":100,"ghost_share":0,"stale_share":0.96,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cookeville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":144000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CAPA","optional":false},{"name":"FMEA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-10-28T21:15:33Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-02T09:16:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"TUTCO, LLC, a leading manufacturer of electric heat strips and heating elements serving the HVAC and appliance industries, is seeking a dynamic and detail-oriented Quality Engineer to join our team in Cookeville, Tennessee.\nPOSITION SUMMARY\nThe Quality Engineer is responsible for product and process quality throughout the product life cycle, with a strong emphasis on quality planning, manufacturing readiness, defect prevention, and customer satisfaction. This role leads cross-functional quality planning activities, develops and maintains core quality documents, analyzes process and product performance, and drives effective corrective and preventive actions. The Quality Engineer also serves as a key quality contact for assigned OEM customers, ensuring clear communication, timely responses, and alignment with customer-specific requirements.\nESSENTIAL FUNCTIONS\nQuality Planning and Product Launch Support\nLead quality planning activities for new products, product transfers, design changes, process changes, and supplier changes from concept through production release.\nCollaborate with Engineering, Manufacturing, Supply Chain, Sales, and Operations to identify product and process risks and define appropriate controls before release.\nDevelop, review, and maintain process flow diagrams, PFMEAs, control plans, inspection plans, test plans, and other quality planning records.\nDefine critical-to-quality characteristics, acceptance criteria, sampling requirements, measurement methods, validation needs, and documentation requirements.\nCoordinate PPAP, FAI, and other customer approval submissions, including dimensional results, capability studies, material certifications, test data, and supporting records.\nAssess the quality impact of engineering change requests and process changes, and ensure required verification, validation, training, and customer approval are completed before implementation.\nFacilitate production readiness reviews and verify that quality requirements, inspection methods, gauges, work instructions, and control documents are in place before launch.\nOEM Customer Quality and Technical Support\nServe as the primary quality interface for assigned OEM customers and build professional, responsive working relationships with customer quality and engineering contacts.\nReview and interpret customer drawings, specifications, quality manuals, portals, and customer-specific requirements; communicate applicable requirements to internal teams.\nCoordinate timely responses for customer requests, including PPAPs, FAIs, RMAs, corrective action requests, deviations, source inspections, audits, and regulatory or restricted-substance inquiries.\nLead or support customer complaint investigations, containment activities, root cause analysis, corrective actions, and verification of effectiveness.\nPrepare and present clear technical updates, quality data, investigation findings, and action plans during customer meetings and reviews.\nCoordinate customer visits, audits, and quality reviews, and ensure commitments and action items are completed by agreed due dates.\nEscalate significant customer, product, or compliance risks to Quality Leadership and affected functions.\nProduct, Process, and Corrective Action\nMonitor and analyze production, inspection, test, scrap, rework, warranty, and customer complaint data to identify trends, emerging risks, and improvement opportunities.\nLead structured problem-solving and root cause investigations using appropriate quality tools, and implement sustainable corrective and preventive actions.\nPerform or coordinate product inspections, dimensional verification, reliability testing, and laboratory testing to confirm compliance with specifications and customer requirements.\nApply statistical methods, SPC, process capability analysis, measurement system analysis, and other quality tools to evaluate process performance and reduce variation.\nPartner with Manufacturing and Engineering to resolve production issues, prevent recurrence, improve first-pass yield, and reduce the cost of poor quality.\nMaintain accurate quality records, reports, approvals, and objective evidence in accordance with document-control and retention requirements.\nSupplier and Quality System Support\nSupport supplier qualification, PPAP review, incoming quality planning, and supplier corrective actions to ensure purchased materials and components meet requirements.\nParticipate in supplier, internal, and customer audits as assigned and support closure of resulting actions.\nProvide training and technical guidance to manufacturing and quality personnel on control plans, inspection requirements, quality standards, and newly released processes.\nSupport continuous improvement activities and promote a culture of prevention, accountability, and customer focus.\nPerform other duties as assigned by Quality Leadership.\n Bachelor's degree in Engineering, Engineering Technology, Quality, or a related technical field preferred; equivalent relevant education and manufacturing quality experience may be considered.\nExperience in a manufacturing quality engineering role, preferably supporting OEM customers in HVAC, appliance, industrial, or related markets.\nWorking knowledge of quality planning and core quality tools, including process flow diagrams, PFMEA, control plans, PPAP, FAI, SPC, MSA, capability studies, and structured root cause analysis.\nAbility to read and interpret engineering drawings, specifications, tolerances, test requirements, and customer quality documentation.\nStrong analytical, problem-solving, project-management, and organizational skills, with the ability to manage multiple customer and launch priorities.\nExcellent written and verbal communication skills, including the ability to communicate technical information clearly and professionally with OEM customers and cross-functional teams.\nProficiency in data analysis, report preparation, and Microsoft Office applications.\nAbility to exercise sound judgment, maintain accurate records, protect confidential customer information, and appropriately escalate risk.\nAbility and willingness to travel by automobile or airplane to customer, supplier, and company locations as business needs require.\nPREFERRED KNOWLEDGE AND EXPERIENCE\nISO 9001:2015 quality management system requirements and audit support.\nAdvanced product quality planning or equivalent structured quality planning methods.\nOEM customer portals, customer-specific requirements, and formal corrective action formats such as 8D.\nLean manufacturing, Six Sigma, mistake-proofing, risk-based thinking, and continuous improvement methods.\nQuality and regulatory support related to RoHS, REACH SVHC, CMRT, EMRT, California Proposition 65, TSCA, PFAS, and other customer compliance requests.\nWORK ENVIRONMENT AND PHYSICAL REQUIREMENTS\nThe work environment includes office, quality laboratory, and manufacturing settings. Work around moving equipment and production processes may require the use of safety glasses, hearing protection, safety footwear, or other required personal protective equipment.\nThe position may involve automobile and airplane travel, extended periods of standing or walking in production facilities, and occasional lifting or movement of test equipment, product samples, or cases of moderate weight.\nOther physical activities may include bending, crouching, climbing, reaching, and working at inspection or test stations.\nCORE COMPETENCIES\nCompetency\nExpected Behaviors\nCustomer Focus\nResponds promptly, communicates professionally, understands customer-specific requirements, and follows commitments through closure.\nQuality Planning\nAnticipates risk, defines controls before release, and ensures quality requirements are built into products and processes.\nProblem Solving\nUses facts, data, and structured methods to identify root causes and implement sustainable solutions.\nCollaboration\nWorks effectively across Quality, Engineering, Manufacturing, Supply Chain, Sales, and customer teams.\nOwnership and Accountability\nMaintains accurate documentation, manages priorities, escalates risk, and delivers actions on time.\nContinuous Improvement\nUses lessons learned and performance data to prevent defects, reduce variation, and improve business results.\n We offer a competitive salary and excellent benefit package.\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nEmployee discount\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid parental leave\nPaid time off\nProfessional development assistance\nRetirement plan\nTuition reimbursement\nVision insurance\nWe believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.\nAt no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation - including, but not limited to, interviews or testing. 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