{"id":3805699,"url":"https://alion.io/job/smithshine-enterprises-senior-operations-manager","title":"Senior Operations Manager","company":{"id":4514602,"name":"Smithshine Enterprises","domain":"smithshine.co.bw","url":"https://alion.io/company/smithshine-enterprises","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gaborone, Botswana"],"countries":["BW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-05T08:25:50Z","employer_posted_date":null,"last_verified_at":"2026-11-05T08:25:50Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Smithshine Enterprises is looking for an experienced and commercially astute Senior Operations Manager to lead our end-to-end warehouse and logistics function in Botswana. The successful candidate will drive operational excellence, service delivery, cost control, productivity and continuous improvement while building a high-performance team.\n\nJob Summary\n\nEmployer: Smithshine Enterprises\n\nJob Type: Full-time\n\nLocation: Gaborone, Botswana\n\nCategory: Logistics\n\nClosing Date: 2026-11-18\n\nKey Responsibilities\n\nLead all distribution-centre operations, including receiving, storage, picking, packing, dispatch and transportation.\n\nDrive stock accuracy through robust controls, cycle counts, audits, forecasting and loss-prevention initiatives.\n\nOptimise warehouse layout, storage utilisation and material-handling processes.\n\nDevelop and maintain effective standard operating procedures.\n\nManage operational budgets, control costs and identify sustainable efficiencies.\n\nMonitor performance through KPIs and implement corrective action where required\n\nChampion continuous improvement through WMS, technology and recognised best practices.\n\nRecruit, develop and lead warehouse teams, including staffing, performance and training.\n\nEnsure compliance with health, safety, environmental and legal requirements.\n\nOversee time and attendance, workforce planning, equipment maintenance and facility standards.\n\nPrepare operational reports, recommendations and action plans for senior management\n\nRequirements\n\nBachelor's degree in Supply Chain Management, Logistics, Operations Management, Business Administration or a related field.\n\n8-10 years' experience in warehousing, logistics and supply-chain operations, including at least five years in a senior management role.\n\nProven experience managing large-scale distribution-centre operations, inventory, transportation, customer service and operational planning.\n\nStrong leadership and financial-management capability, including large-team leadership, budgets, cost control and performance improvement.\n\nSound knowledge of warehouse and logistics systems, health and safety requirements and continuous-improvement methodologies.\n\nExcellent analytical, problem-solving, communication, stakeholder-management and negotiation skills.\n\nProficiency in Microsoft Office, particularly advanced Excel and reporting tools.\n\nHow to Apply\nInterested candidates should submit an application letter, a detailed CV, and certified copies of their qualifications to: The Human Resource Executive Manager Smithshine Enterprises (Pty) Ltd P.O. Box 203385 Gaborone, Botswana Email:  Closing date: 18th November 2026. 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