{"id":3690517,"url":"https://alion.io/job/snappi-banking-operations-administrator","title":"Banking Operations Administrator","company":{"id":689419,"name":"Snappi","domain":"snappibank.com","url":"https://alion.io/company/snappibank","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Legal","role_family":"Legal","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ioannina, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18000,"max":26000,"currency":"EUR","period":"year","gross":true,"usd_annual":28974},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-13T10:08:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":4},"description":"About snappi\nAt Snappi, we're building a neobank from the ground up. Our mission is to empower financial freedom through technology, offering innovative and transparent digital banking solutions.\nJoin us in reshaping the financial landscape!\nAbout the role\nWe are looking for a Banking Operations Administrator to join our Banking Operations team. You will run the day-to-day back office for account administration and seizure orders, handle consumer lending requests, manual legal entities onboarding and support funds transfer and card-related requests.\nWhat you'll be doing\nAccount Administration & Seizures\nManual onboarding, account opening and closing (merchants; exceptions for individuals)\nMonitoring reconciliation and settlement of snappi transactions\nIssuing account statements and certificates (e.g., interest income)\nHandling queries on account fees/pricing and exceptions on account access or deposit interest\nProcessing seizure orders (e-seizures) from AADE, e-EFKA, courts and other creditors: \nFunds Transfers (support)\nSupporting customer requests on transfers (recalls, reversals, investigations, Verification of Payee queries\nFirst-level review of transfer exceptions and alerts, escalating to the Funds Transfers and AML teams\nConsumer Lending\nHandling customer requests coming through Customer Service\nPay Later returns, disputes and exceptions\nPay Later / Early Salary statements, and support for future loan products\nCards (support)\nFirst-level handling of card-related requests from Customer Service and escalation to the Cards team\nReporting, processes & controls\nPreparing operational and regulatory reporting for the above areas\nDocumenting procedures and improvements, including automation opportunities\nTaking part in testing (UAT) of new features and products with Product and IT\nRequirements\nBachelor’s degree in Finance, Economics or Business, or equivalent banking experience\n3 years’ experience in banking sector\nGeneral knowledge with seizure orders and the related framework (e-seizures, unseizable accounts)\nGeneral knowledge of retail lending (consumer loans, Pay Later, loan lifecycle) \nGeneral understanding of payments and funds transfers (SEPA, SEPA Instant, TARGET/T2, DIAS, PSD2)\nGeneral awareness of AML and sanctions screening\nBasic understanding of card payments (schemes, disputes/chargebacks)\nWorking knowledge of GDPR in a banking context\nAdvanced Microsoft Office knowledge\nStrong attention to detail and a control mindset\nClear verbal and written communication; strong collaboration skills\nProblem-solving attitude and ability to work in a fast-paced environment\nFluent Greek and English\nWhy Join Snappi?\nWe foster a culture of innovation, trust, and continuous development. We focus on solutions and results. Your work will directly shape the future of banking, making financial services more accessible and impactful. If you're ready to make a difference, we’d love to hear from you!\nBenefits\nAt Snappi, we invest in your well-being, growth, and work-life balance with a benefits package designed to support both your personal and professional journey:\nCompetitive salary (annual salary range 18.000€ - 26.000€ gross)\nHybrid work flexibility \n37-hour work week \nExtra paid time off \nMedical & Life insurance coverage \n24/7 Mental Health support for you and your family \nEmployer-sponsored pension plan \nExclusive perks with special rates on banking products \nOngoing learning & career development opportunities \nTeam activities & events to foster bonding, well-being, and a strong company culture \nPlus, for parents:\nDaycare allowance to help cover preschool costs \nAdditional school monitoring days \nSavings plan for your children \nWe believe diversity makes us stronger. Here, everyone belongs -no matter your background, beliefs, or identity. We hire and support people of all races, religions, colors, nationalities, genders, sexual orientations, ages, marital statuses, and abilities. Your uniqueness is an asset for Snappi.","description_format":"text","description_chars":3984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Greek","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Hybrid work","Insurance coverage","Life insurance"],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-11-03T16:20:36Z"},{"event":"close","at":"2026-11-04T11:59:25Z"},{"event":"reopen","at":"2026-11-09T12:24:19Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":3,"expected_fill_days":127,"reasons":["conf:2","urgency","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":28974,"is_top_pay":false},"html_url":"https://alion.io/job/snappi-banking-operations-administrator","json_url":"https://alion.io/job/snappi-banking-operations-administrator.json","meta":{"generated_at":"2026-11-13T14:15:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28529,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":689419},"rest":"https://alion.io/mcp/rest/get_company?id=689419"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsnappi-banking-operations-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsnappi-banking-operations-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsnappi-banking-operations-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/snappi-banking-operations-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsnappi-banking-operations-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3690517}},{"tool":"search_jobs","arguments":{"company":"snappibank.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3690517},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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