{"id":3511228,"url":"https://alion.io/job/snappycx-clinical-care-coordinator-2","title":"Clinical Care Coordinator","company":{"id":4464788,"name":"SnappyCX","domain":"snappycx.com","url":"https://alion.io/company/snappycx","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":18000,"period":"year","method":"role_country_seniority_unknown","sample_n":98},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-10-28T14:22:51Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-10T03:09:21Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Clinical Care Coordinator\nEmployment Type: Full-Time\nWork Arrangement: Fully Remote | Independent Contractor\nSchedule: U.S Business Hours\nAbout the Role\nWe are seeking a Clinical Care Coordinator with a strong clinical background to remotely support a U.S.-based healthcare practice. This role is ideal for a qualified healthcare professional who has transitioned into healthcare administration, care coordination, or virtual medical support.\nThe Clinical Care Coordinator will serve as an important link between patients, providers, insurance companies, and other members of the care team, helping ensure patients receive timely and well-coordinated care.\nKey Responsibilities\nCommunicate with patients regarding appointments, treatment plans, follow-ups, referrals, and other care needs.\nCoordinate patient care between providers, specialists, facilities, pharmacies, and other healthcare professionals.\nAssist with patient intake and maintain accurate patient information within the EHR/EMR.\nDocument patient interactions, clinical information, and provider instructions accurately.\nCoordinate and follow up on referrals and specialist appointments.\nAssist with insurance verification, eligibility checks, and prior authorizations.\nFollow up on outstanding medical records, laboratory results, imaging, referrals, and other clinical documentation.\nConduct patient follow-up and care management calls, including Chronic Care Management (CCM) calls when required.\nReview patient information and identify issues that require escalation to the appropriate clinical provider.\nCommunicate provider notes, instructions, and other relevant information to patients.\nSupport prescription/refill requests and other clinical administrative workflows as appropriate.\nMaintain accurate, confidential, and HIPAA-compliant patient records.\nProvide compassionate and professional patient support while helping patients navigate their care journey.\nQualifications\nClinical background required; candidates with training or professional experience as a Nurse, Doctor, Physician Assistant, Medical Assistant, or other healthcare professional are encouraged to apply.\nStrong understanding of medical terminology and clinical workflows.\nPrevious experience in care coordination, patient coordination, medical virtual assistance, clinical administration, or a similar healthcare role is strongly preferred.\nExperience supporting U.S.-based healthcare practices is highly preferred.\nFamiliarity with EHR/EMR systems.\nExperience with insurance verification, prior authorizations, referrals, or care management is an advantage.\nStrong English communication skills; bilingual English/Spanish candidates are highly preferred.\nExcellent patient communication, organization, documentation, and follow-up skills.\nComfortable communicating with patients, healthcare providers, insurance companies, and other members of the care team.\nAbility to work independently in a remote environment while managing multiple patient needs and priorities.\nUnderstanding of HIPAA and patient confidentiality requirements.\nPreferred Experience\nExperience with any of the following would be an advantage:\nChronic Care Management (CCM)\nPrior authorizations\nInsurance eligibility and verification\nReferral coordination\nPatient intake\nEHR/EMR documentation\nMedical scribing or clinical documentation\nTelehealth\nU.S. healthcare insurance processes\nPatient follow-up and care management\nOffice Ally or similar healthcare platforms\nRingCentral or similar patient communication systems\nIdeal Candidate\nThe ideal candidate combines hands-on clinical knowledge with strong administrative and patient communication skills. They understand medical terminology and clinical workflows but are equally comfortable coordinating appointments, following up on referrals and authorizations, documenting in an EHR, communicating with patients, and ensuring that important aspects of a patient's care do not fall through the cracks.","description_format":"text","description_chars":3965,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-30T08:10:25Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.371,"p_room":0.75,"age_days":12,"expected_fill_days":16,"reasons":["conf:3","agency","win:late"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/snappycx-clinical-care-coordinator-2","json_url":"https://alion.io/job/snappycx-clinical-care-coordinator-2.json","meta":{"generated_at":"2026-11-10T08:10:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18957,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4464788},"rest":"https://alion.io/mcp/rest/get_company?id=4464788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsnappycx-clinical-care-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsnappycx-clinical-care-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsnappycx-clinical-care-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/snappycx-clinical-care-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsnappycx-clinical-care-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3511228}},{"tool":"search_jobs","arguments":{"company":"snappycx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3511228},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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