{"id":3511236,"url":"https://alion.io/job/snappycx-medical-receptionist","title":"Medical Receptionist","company":{"id":4464788,"name":"SnappyCX","domain":"snappycx.com","url":"https://alion.io/company/snappycx","size_band":"11-50","is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":{"grade":"B","score":75,"open_postings":8,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"US time zones","utc_offset_min":-8,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":16000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:29:59Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-11T19:45:57Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Medical Receptionist\n Work Arrangement: Fully Remote\nSchedule: Full-time or Part-time, depending on client requirements\nAvailability: U.S. business hours\nExperience: 3+ years in U.S. healthcare\n About the Role\n One of our U.S.-based healthcare clients is looking for an experienced Medical Receptionist to support front-office operations and patient communication.\n The ideal candidate has hands-on experience in a U.S. medical practice, clinic, hospital, or outpatient healthcare setting and is fluent in English.\n This is a patient-facing medical reception role. Candidates whose experience is limited to general customer service or call center roles without medical reception or healthcare experience may not be considered.\n Key Responsibilities\n Answer inbound patient calls in English\nSchedule, reschedule, and cancel patient appointments.\nRegister patients and update demographic information.\nManage patient messages, follow-ups, and administrative requests.\nEnter and maintain accurate patient information in the EMR/EHR.\nVerify insurance eligibility and benefits when required.\nHandle incoming and outgoing faxes and patient communications.\nRoute clinical questions and provider-related requests appropriately.\nMaintain patient confidentiality and follow HIPAA requirements.\n Requirements\n 3+ years of experience in U.S. healthcare.\nPrevious experience as a Medical Receptionist, Medical Front Desk or similar healthcare role.\nExperience working directly with patients in a U.S. healthcare setting.\nFluent in English, spoken and written.\nExperience with patient scheduling and registration.\nExperience using an EMR/EHR system.\nStrong communication, organization, and attention to detail.\nAbility to work independently in a remote environment.\nAvailability to work during required U.S. business hours.\n Preferred\n Insurance eligibility and benefits verification experience.\nExperience handling high-volume patient calls.\nExperience with EMR/EHR platforms such as Athenahealth, Tebra, eClinicalWorks, Practice Fusion, Epic, SimplePractice, or similar systems.\nPrevious remote experience supporting U.S. healthcare practices.\n Core Skills\n Medical Reception | Medical Front Desk | Patient Scheduling | Patient Registration | EMR/EHR | Insurance Verification | Patient Communication | Healthcare Administration | HIPAA | 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