{"id":2501608,"url":"https://alion.io/job/snapscale-senior-salesforce-administrator-remote-india","title":"Senior Salesforce Administrator (Remote- India)","company":{"id":8962,"name":"Snapscale","domain":"snapscale.com","url":"https://alion.io/company/snapscale","size_band":null,"is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Comeet","truth_index":{"grade":"B","score":77,"open_postings":13,"ghost_share":0,"stale_share":0.923,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":34000,"period":"year","method":"role_seniority_country_cell","sample_n":69},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Salesforce CLI","optional":false},{"name":"Salesforce Flow","optional":false},{"name":"Apex","optional":true},{"name":"ChatGPT","optional":true},{"name":"Claude","optional":true}],"status":"live","first_seen_at":"2026-08-14T11:09:34Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-11-14T03:43:56Z","board_verified":true,"closed_at":null,"days_open":91,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":91},"description":"Description\nSenior Salesforce Administrator\nAbout the Role\nWe are seeking a hands-on Senior Salesforce Administrator to own and optimize a mature, heavily automated Salesforce environment spanning Sales Cloud and Service Cloud.\nThis role is ideal for someone who enjoys solving complex operational problems through scalable Salesforce configuration, automation, reporting, and integrations. You will partner closely with teams across Sales, Client Success, Finance, Marketing, and IT to improve workflows, maintain data integrity, and support business-critical processes.\nOur environment includes extensive Flow automation, legacy process rationalization, and integrations with platforms including NetSuite (via Celigo/ integrator.io), marketing automation systems, telephony, e-signature solutions, and productivity tools.\nWe also actively leverage AI-assisted tooling in our Salesforce workflows and are especially interested in candidates who already use AI tools to improve administration, troubleshooting, documentation, and operational efficiency.\nKey Responsibilities\nServe as the primary administrator for Salesforce Sales Cloud and Service Cloud environments.\nManage users, profiles, permission sets, roles, security, and sharing settings.\nDesign, build, and maintain Salesforce Flow automations, including record-triggered, scheduled, screen, and HTTP callout flows.\nSupport the cleanup and migration of legacy Workflow Rules and Process Builder automations.\nBuild and maintain reports and dashboards supporting pipeline visibility, operational reporting, and subscription revenue metrics (MRR/ARR/churn).\nAdminister Case Management workflows, assignment rules, and service automation processes.\nOwn and maintain integrations between Salesforce and connected platforms such as NetSuite, Celigo/integrator.io, GoHighLevel, HubSpot, Dialpad, PDF Butler, Apollo, Outlook, and Teams.\nConfigure and troubleshoot API- and webhook-based integrations.\nSupport deployments and release management activities across sandboxes and production environments using change sets, Metadata API, and Salesforce CLI.\nMaintain strong data hygiene through validation rules, audits, de-duplication, and process improvements.\nTroubleshoot end-user issues and provide documentation, training, and operational support.\nPartner cross-functionally with business stakeholders to translate operational needs into scalable Salesforce solutions.\nStay current on Salesforce platform updates, best practices, and emerging technologies.\nRequirements\nRequired Qualifications\n8+ years of hands-on Salesforce Administration experience in complex, heavily automated environments.\nSalesforce Administrator Certification required.\nStrong experience with Salesforce Flow automation.\nHands-on administration experience with both Sales Cloud and Service Cloud.\nExperience managing third-party integrations and API/webhook-based syncs.\nStrong understanding of Salesforce security, permissions, roles, and sharing models.\nExperience building reports and dashboards for operational and business reporting.\nExcellent analytical, troubleshooting, communication, and documentation skills.\nAbility to collaborate effectively across technical and non-technical teams.\nPreferred Qualifications\nAdvanced Administrator and/or Platform App Builder certification.\nExperience with NetSuite integrations and middleware platforms such as Celigo/ integrator.io.\nExperience with HubSpot, GoHighLevel, Dialpad, PDF Butler, Apollo, or similar platforms.\nFamiliarity with Salesforce deployments using Metadata API and Salesforce CLI.\nExperience supporting subscription-based business metrics including MRR, ARR, and churn.\nExperience using AI tools such as ChatGPT, Claude, or similar tools in Salesforce administration workflows.\nNice to Have\nPlatform Developer I certification.\nExperience in healthcare, SaaS, marketing, or agency environments.\nExposure to low-code/no-code automation best practices and RevOps workflows.\nEducation\nBachelor’s degree in Computer Science, Business, Marketing, or a related field preferred - 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