# Customer Experience Representative

Work Location Value Buds Sierra SpringsAbout the Role Retail Sales Associate - Cannabis (Customer Experience Rep) About Value Buds Value Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices. About the Role We’re looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who love building relationships, eager to learn and make a positive impact in a growing industry. What You’ll Do Create a welcoming experience for every customer Provide product recommendations and cannabis education Operate the POS, handle payments, and issue receipts Restock shelves and support basic inventory tasks Ensure compliance with cannabis regulations, including ID verification

- **Id**: 3804404
- **Url**: <https://alion.io/job/sndl-customer-experience-representative-6>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: part_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Calgary, Canada
- **Countries**: CA
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-20T00:00:00Z
- **Employer posted date**: 2026-10-20
- **Last verified at**: 2026-11-08T11:43:26Z
- **Board verified**: yes
- **Days open**: 19
- **Description format**: text
- **Description chars**: 3413
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no

## Company

- **Id**: 3069481
- **Name**: SNDL
- **Domain**: sndl.com
- **Url**: <https://alion.io/company/sndl>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 19
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 36
- **Computed at**: 2026-11-08T05:47:12Z

## Trust

- **Level**: ok
- **Days open**: 19

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: phd
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-05T12:57:45Z

## Liveness

- **Score**: 52
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.583
- **P room**: 0.9
- **Age days**: 19
- **Expected fill days**: 36
- **Reasons**: conf:5, stale_co, win:mid
- **Computed at**: 2026-11-08T05:47:12Z

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.