{"id":1610454,"url":"https://alion.io/job/snout-httpssnout-com-veterinary-onboarding-specialist","title":"Veterinary Onboarding Specialist","company":{"id":3853896,"name":"Snout","domain":"snout.com","url":"https://alion.io/company/snout-httpssnout-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Gem","truth_index":{"grade":"C","score":60,"open_postings":12,"ghost_share":0.667,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Troy, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":60000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-17T23:37:57Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-27T11:46:30Z","board_verified":true,"closed_at":null,"days_open":101,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":101},"description":"Our mission\nEvery pet should get the care they need, regardless of cost. Vet med prices are up 40% since 2020, and pet owners are stuck having to pick between their bank account and furry friend. At Snout, we aim to solve this by enabling clinics to offer pet wellness plans, that actually work.\nThe opportunity\nSnout is one of the fastest growing wellness plan providers in the veterinary space, trusted by clinics across the USA. We’re a small but mighty startup team of Veterinary Onboarding Specialists to join our in person team at our Troy, MI office, Monday through Friday.\nThe role\nIn this role, you will own the onboarding process for veterinary clinics as they begin their partnership with Snout. The role will involve managing multiple clinics at once, coordinating data, integrations, plan design, and timelines to ensure every clinic goes live accurately and on schedule. This is a highly detail-driven role that blends relationship management with analytical and operational work, requiring you to keep many moving pieces organized and catch issues before they become problems.\nYou will work closely with clinic teams to translate how their practice runs into well-built wellness plans. This role is ideal for someone with veterinary clinic experience who wants to move into a more strategic, problem-solving career while staying connected to the industry.\nSound like your kind of adventure? We’d love to meet you!\nSnout is committed to building a diverse and inclusive team. We know that great candidates may not check every box - and that’s okay. If you're excited about this role and our mission, we encourage you to apply if you meet at least 50% of qualifications. If you need any accommodations during the application or interview process, please let us know - we’re happy to support you.\nWhat you’ll do\nManage multiple clinic onboardings from closed-won to go-live\nCoordinate integrations, pricing, plan setup, and timelines\nAnalyze clinic data to build accurate, effective wellness plans\nCatch and resolve issues before they impact a launch\nServe as the main point of contact for clinics during onboarding\nKeep detailed, organized records across all active projects\nWhat we're looking for\n2+ years in-clinic veterinary experience, especially in a client facing role dealing with invoicing/billing\nHighly organized and able to manage multiple projects at the same time\nDetail-oriented and comfortable with data and systems\nStrong problem-solver and communicator\nThrives in a fast-paced, changing environment\nAbility to learn quickly, especially new technology and processes like AI\nWhat will make you stand out\nLeadership skills, especially as a Lead\nTolerance for working in a fast-paced technology environment with high ambiguity\nAn interest in technology or startups\nDedication to absorb and uphold company policies and procedures\nWhy you should join Snout\nA chance to be a part of a mission driven company in the pet industry without having to be in clinic\nFast growing, venture capital backed technology company focused on improving access to veterinary care\nAbility to have a meaningful impact from Day 1, where your voice and opinion matters\nUnlimited potential to grow in your career, learn and expand your skillsets\nThis role is in person Monday to Friday in our Troy, MI office but we offer flexibility for your life needs\nWhy this role might not be a fit for you\nYou cannot work in person or cannot make the daily commute to our Troy, MI office\nYou don’t have 2+ years of in clinic veterinary experience\nA fast-paced, technology and startup environment isn’t appealing to you\nYou don’t enjoy working directly with clients, hopping on calls, presenting and teaching others\nWorking alone or on small teams doesn’t sound fun to you\nYou dislike wearing multiple hats or having a heavy workload\nYou can’t handle ambiguity and lack of structure\nCompensation\n$55 000 - 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