{"id":1105722,"url":"https://alion.io/job/snow-peak-information-technology-systems-specialist","title":"Information Technology Systems Specialist","company":{"id":688491,"name":"Snow Peak","domain":"snowpeak.com","url":"https://alion.io/company/snowpeak","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portland, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GraphQL","optional":false},{"name":"JavaScript","optional":false},{"name":"Power Automate","optional":false},{"name":"Rest API","optional":false},{"name":"SQL","optional":false},{"name":"Visual Basic","optional":false}],"status":"live","first_seen_at":"2026-09-21T23:11:36Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-21T12:21:19Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Join the Snow Peak Team\nThe Snow Peak Person is both an outdoor enthusiast and a passionate creative. They believe in their talents and capabilities, are thoughtful in their approach, and have a deep appreciation for their work and the world around them. Snow Peak People don’t shy away from growth or new challenges; they’re team players who prioritize connection and communication-and they’re serious about play.\nAt Snow Peak, we create products and experiences that inspire people to reconnect with nature and with each other. We believe time outside isn’t just a pastime-it’s essential. Our team is driven by curiosity, collaboration, and a shared commitment to craftsmanship, adventure, and discovery.\nThis position might be a good fit for you if you…\nShare a passion for the outdoors and recognize the role it plays in enriching people’s lives.\nExpress curiosity and creativity by taking initiative and being resourceful.\nUnderstand your effect -how your contributions shape the team, the customer experience, and the Snow Peak community.\nMake a memorable impact by being approachable, respectful, responsible, and joyful.\nValue all people for their skills, experience, and unique perspectives.\nClassification\nFLSA: Exempt\nStatus: Full Time, Benefit Eligible\nCompensation: $75k-$90k annually\nReports To: Chief Finance Officer\nSchedule: Regular Office Hours, with occasional after-hours support for critical system issues\nEssential Duties\nManage Systems and Integrations\nServe as administrator and technical owner for core business systems, including ERP, ecommerce, warehouse management, and EDI platforms\nBuild, monitor, and maintain the integrations and automations that move orders, inventory, and data between systems\nSet up and maintain EDI connections with wholesale trading partners\nTroubleshoot integration and data errors, identify root causes, and implement fixes that prevent repeat issues\nMaintain documentation of system configurations, integrations, and support procedures\n\nSupport Infrastructure and Users\nSet up, maintain, and troubleshoot computers, devices, printers, and user accounts\nInstall and maintain network equipment and connectivity across all locations\nMaintain security, access controls, and data backup practices\nProvide technical support and training to employees\nManage technology vendors, support contracts, and renewals\n\nImprove Business Technology\nPartner with teams to identify manual processes and recommend technology solutions\nLead or support new system implementations and upgrades\nCoordinate with Snow Peak Japan on shared systems and global technology projects\n\nPerforms other related duties and projects as assigned\nRequirements\nEducation/Certifications\nBachelor's Degree in Information Technology, Computer Science, or a related field, or equivalent experience\n\nExperience\n5 years related work experience in IT, systems administration, or systems integration\nExperience supporting ERP, ecommerce, warehouse management, and EDI platforms; SAP Business ByDesign, Shopify, Celigo, ShipHero, and SPS Commerce preferred\n\nSkills\nWorking knowledge of REST and GraphQL APIs, including token-based authentication\nWorking knowledge of JSON, XML, and EDI data formats\nIntermediate SQL for querying, analyzing, and reconciling data across systems\nScripting or automation experience, such as JavaScript, Visual Basic, or Power Automate\nFundamental ability to troubleshoot PCs, devices, and networks\nJapanese language proficiency preferred\nExcellent verbal and written communication skills\n\nAbilities\nAbility to explain technical issues in plain language to non-technical teams\nAbility to learn and document inherited systems before making changes\nSuperior time management skills with a proven ability to manage multiple, concurrent, time-sensitive priorities\nSuperior customer service\n\nPhysical Effort\nRegular computer work, with periods of standing, walking, and bending\nMust be able to access all areas of company facilities, including network equipment locations\nMust be able to lift 50 pounds at times\nOccasional travel to company locations\n\nAll of our employees enjoy paid time off for qualifying sick leave and are also eligible for wilderness first aid certification, annual company retreat and/or camping trip, public transportation assistance, bike commuting allowance, Employee Assistance Program (EAP), Snow Peak gear package, access to third-party outdoor gear discounts, and generous discounts on Snow Peak gear and apparel.\nIn addition, our regular full-time employees are eligible for medical coverage with vision and alternative care, comprehensive dental, employer match to retirement contributions, short and long-term disability insurance, life and AD&D insurance, paid vacation and holidays, and paid family and medical leave.\nAll qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, gender identity, sexual orientation, marital status or age. With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. Snow Peak USA is committed to leveling the playing field, and we encourage women, people of color, and those in the LGBTQ+ communities to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role.","description_format":"text","description_chars":5535,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Japanese","level":"Advanced (C1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sporting Goods","Outdoor & Camping Gear"],"lifecycle":[{"event":"open","at":"2026-09-22T04:45:19Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.763,"p_room":0.75,"age_days":29,"expected_fill_days":37,"reasons":["conf:2","win:late"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":false},"html_url":"https://alion.io/job/snow-peak-information-technology-systems-specialist","json_url":"https://alion.io/job/snow-peak-information-technology-systems-specialist.json","meta":{"generated_at":"2026-10-21T16:04:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688491},"rest":"https://alion.io/mcp/rest/get_company?id=688491"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsnow-peak-information-technology-systems-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsnow-peak-information-technology-systems-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsnow-peak-information-technology-systems-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/snow-peak-information-technology-systems-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsnow-peak-information-technology-systems-specialist"}]}