{"id":1676517,"url":"https://alion.io/job/snowflake-senior-user-researcher","title":"Senior User Researcher","company":{"id":96,"name":"Snowflake","domain":"snowflake.com","url":"https://alion.io/company/snowflake","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":50,"ghost_share":0,"stale_share":0.56,"repost_share":0,"time_to_fill_p50_days":53,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bellevue, United States","Menlo Park, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":173000,"max":248400,"currency":"USD","period":"year","gross":null,"usd_annual":248400},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-10-01T20:53:06Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-15T13:07:51Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset - who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.\nAs a Senior User Researcher at Snowflake, you’ll shape what we build and how customers experience it. You’ll work alongside product, design, engineering, and marketing leads to set priorities, make tough calls, and bring ideas to market. Your deep understanding of customer needs and business goals will make you a trusted partner in those decisions.\nThis role calls for deep research craft, strong business judgment, and fluency with AI. You’ll know when to move quickly, when to dig deeper, and how to turn what you learn into better outcomes for Snowflake’s customers.\nWhat you’ll do\nPartner with product, design, engineering, and marketing leads to set priorities that make a meaningful difference for Snowflake’s customers.\n\nBecome an expert on your customers’ needs and goals, your product area, and the business objectives your team is working toward.\n\nLead qualitative and quantitative research, choosing the methods and level of rigor each decision demands.\n\nMake product and go-to-market decisions alongside your partners. Work through tradeoffs, build alignment, and carry decisions through launch and adoption.\n\nCombine customer research, product usage data, and prior findings to identify opportunities and understand what needs to change.\n\nIdentify where AI can strengthen your research, apply it deliberately, and hold the results to a high standard.\n\nWhat we’re looking for\n5+ years of industry user research experience, with examples of decisions that changed because of your work and the customer or business outcomes that followed.\n\nDeep experience across qualitative and quantitative methods. You can explain how you chose an approach, what its limits were, and why the evidence was sufficient for the decision.\n\nA track record of earning the trust of cross-functional leads and working with them through difficult product or go-to-market tradeoffs.\n\nExperience connecting customer needs to product and business goals, including identifying opportunities that weren’t apparent from the initial question.\n\nExperience using product usage data alongside primary research to reach a more complete understanding of a problem.\n\nExamples of AI applications you’ve put into practice in your research work-and the judgment you used to decide where they belonged.\n\nEvery Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.\nSnowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.\nHow do you want to make your impact?\nFor jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com","description_format":"text","description_chars":3749,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Warehouses & Lakehouses","Databases & DBMS","Data Marketplaces, Sharing & Clean Rooms"],"lifecycle":[{"event":"open","at":"2026-10-02T08:44:20Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 529 · green card filings: 106","filings_12m":529,"filings_prev_12m":372,"green_card_filings_12m":106,"median_offered_wage_usd":160862,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":44}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.619,"p_room":1,"age_days":13,"expected_fill_days":53,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":248400,"is_top_pay":true},"html_url":"https://alion.io/job/snowflake-senior-user-researcher","json_url":"https://alion.io/job/snowflake-senior-user-researcher.json","meta":{"generated_at":"2026-10-15T15:49:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24179,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":96},"rest":"https://alion.io/mcp/rest/get_company?id=96"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsnowflake-senior-user-researcher"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsnowflake-senior-user-researcher"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsnowflake-senior-user-researcher"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/snowflake-senior-user-researcher\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsnowflake-senior-user-researcher"}]}