{"id":394288,"url":"https://alion.io/job/soarwithus-growth-strategy-director","title":"Client Partner","company":{"id":4333,"name":"Soarwithus","domain":"soarwithus.co","url":"https://alion.io/company/soarwithus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":85000,"currency":"GBP","period":"year","gross":null,"usd_annual":113694},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-10-22T11:16:18Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Role: Client Partner / Pod Lead\nFunction: Client Leadership | Growth Strategy | Commercial Ownership\nResponsibility: Own the commercial and strategic relationship for a pod of DTC ecommerce client accounts. You'll lead the client agenda, translate paid media performance into growth strategy, and lead the team that delivers it.\nReports to: Director of Growth\nLocation: Hybrid/flexible, with a London head office and working-from-home options\nCompensation: £70,000 - £85,000, plus performance bonus\nAbout Us\nFounded in 2019 by Olly Hudson and Joe Marston, Soar With Us has rapidly grown into one of the UK's premier advertising agencies for e-commerce brands. Our team manages significant Meta and TikTok ad spend for DTC brands spanning supplements, skincare, fashion, and home care.\nYou'll work alongside high-performing growth marketers, creative strategists and paid media specialists, inside a structure built for the people who carry the client relationship.\nWe're in the middle of a structural change to how we deliver. Pods are replacing project teams, and account leadership is becoming a commercial discipline. The Business Director is the role that brings that standard to life inside the pod.\nThe Role\nYou're the commercial and strategic lead for your pod. You're the person who connects what's happening in a client's paid media to what's happening in their business. When a founder wants a point of view rather than a status update, you're the one they call.\nYou should be able to sit down with a founder and talk credibly about their P&L, their funnel and their growth ceiling. Then you should be able to tell them what to do about it.\nThis role suits someone who has come up through paid media or growth strategy, ideally paid social and/or paid search, and now wants to own the client relationship and the commercial number rather than just the channel. Your day-to-day is leadership: the P&L, the relationship and the team.\nWhat You'll Do:\nYou set the client agenda. You lead QBRs and strategic conversations. You don't just facilitate them.\nYou challenge founders constructively when the data says they're heading the wrong way.\nYou make the difficult calls on priorities, direction and where investment goes across your accounts.\nYou hold the specialist teams to account. You get the right information out of paid, creative and analytics, and you make sure the work meets the bar.\n You find the problem first. You'll be the one to spot the performance dip, the missed opportunity or the risk to the account, and you'll come to the client with a plan, not an apology.\nWhat you'll own\nThe commercial performance of your pod, including MRR target, retention and multi-service adoption\nThe strategic relationship on your top-tier (Gold) accounts, including QBRs and commercial reviews\nTurning paid media performance into a clear growth narrative that clients trust and act on\nSpotting expansion and growth opportunities and turning them into a commercial plan\nThe difficult conversations about fee changes, scope and performance accountability, handled so the relationship comes out stronger\nLeading, coaching and developing your account team, and quality-checking their output against the agency playbook\nOperational excellence across the pod. You'll work within our delivery operations, influence and improve them, and make sure the operation behind each account supports profitable growth.\nRequirements\nWhat you'll bring\nWhat you'll bring (required):\nDTC/ecommerce growth experience. You've worked on ecommerce brands and understand what really drives their growth, including unit economics, acquisition, retention and margin.\nA paid media or growth strategy background. You understand what drives performance, not just how to report on it. You don't need to be in-platform today, but you should be able to interpret the data and turn it into strategy.\nCommercial ownership. You've been measured on a number, such as P&L, revenue or retention, and you've owned it.\nTeam leadership. You've line-managed and developed a team, and you've held them to a high standard.\nPresence. You're comfortable as the senior agency voice in front of founders and client leadership. You can command a room, structure an argument clearly and hold your ground.\nDifficult conversations. You've had a tough commercial conversation with a client and the relationship survived it.\nExperience building forecasting, retention or NPS mechanisms, not just reporting on them\nNice to have:\nExperience with performance-linked or outcome-based pricing models\nExperience at an independent or performance-focused agency working across multiple DTC brands\nThis role probably isn't for you if:\nYour experience is mainly relationship management without ownership of strategy or commercial outcomes\nYour background is mainly creative or brand-led, without hands-on exposure to paid performance\nYou prefer to escalate decisions rather than make them\nBenefits\nWhy Join\n 25 days holiday plus public holidays, an extra paid day off on your birthday, and an additional day per year after 2 years' service (up to 30 days)\n Private health insurance (Vitality) and 50% off gym memberships\nLife insurance including unlimited 24/7 GP access\nCash plan claim back dental, eye care, physiotherapy and counselling costs\nCompany pension \nHybrid working, plus the option to work abroad for up to 30 days at a time\nProfessional development support \nRegular team socials and a peer-to-peer kudos/rewards system","description_format":"text","description_chars":5473,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Gym membership","Health insurance","Hybrid work","Life insurance","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Sales & Marketing","E-commerce Marketing"],"lifecycle":[{"event":"open","at":"2026-09-05T23:42:37Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.526,"p_room":0.55,"age_days":57,"expected_fill_days":44,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":113694,"is_top_pay":false},"html_url":"https://alion.io/job/soarwithus-growth-strategy-director","json_url":"https://alion.io/job/soarwithus-growth-strategy-director.json","meta":{"generated_at":"2026-10-22T12:39:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11237,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4333},"rest":"https://alion.io/mcp/rest/get_company?id=4333"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsoarwithus-growth-strategy-director"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsoarwithus-growth-strategy-director"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsoarwithus-growth-strategy-director"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/soarwithus-growth-strategy-director\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsoarwithus-growth-strategy-director"}]}